Kenmore ULTRA WASH 665.1404 series Use & Care Manual page 23

PROBLEM
FOOD SOILS REMAIN
ON DISHES
DISHES DIRTY/SUDS IN
DISHWASHER/CYCLE NOT
COMPLETE
DID NOT SANITIZE
DAMAGE TO DISHWARE
CLOUDY OR SPOTTED
DISHWARE (AND HARD
WATER SOLUTION)
SOLUTION
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the
washing performance. (See "Loading for Best Performance").
Check filter to ensure it is properly installed. Clean it if needed. (See "Cleaning Instructions"
in "ULTRA WASH Filtration System" for details.)
® H E
Select the proper cycle and option for the type of soils. The Pots & Pans cycle with the
T Z (on some models) option can be used for tougher loads.
TM
URBO ONE
Be sure the incoming water temperature is at least 120°F (49ºC).
Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled
loads and hard water conditions.
Scrape food from dishes prior to loading. (Do not prerinse.)
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not
operate properly or may not fill with water.
Suds can come from:
Using the incorrect type of detergent, such as dish detergent for hand washing
dishes, laundry detergent, or hand soap.
Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
Using an excessive amount of dishwasher detergent.
Call for service.
When the Sani Rinse option is selected, a text message in the display will indicate whether
the "Cycle Completed – Sanitized Complete" or "Cycle Complete – Sanitization was
Incomplete."
"Dishes Clean – Sanitization was Incomplete" may contain an additional text message to
"See More Info" button or "Exit" button when the load is NOT sanitized. The cycle was
interrupted in the final rinse, or the temperature for your water heater is set too low. Set
your water heater temperature to 120ºF (49ºC). When sanitized, the "Cycle Completed –
Sanitized Complete" stays in the lower part of the display until the door is re-latched.
Improper loading can cause dishes to become chipped or damaged. (See specific loading
instructions within this guide.)
NOTES:
Liquid rinse aid is necessary for drying and to reduce spotting.
Use the correct amount of detergent.
Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes.
If the cloudiness disappears, it is due to hard water. Adjust the amount of detergent and
rinse aid. (See "HARD WATER [WHITE RESIDUE ON DISHWASHER INTERIOR OR
GLASSWARE] in "Troubleshooting.") If it does not come clear, it is due to etching (see
below).
Be sure the incoming water temperature is set at 120°F (49ºC).
Try using the High Temp and Sani Rinse options.
To remove spotting, run a vinegar rinse through the dishwasher.
Wash and rinse the affected dishware and load into dishwasher. Remove all silverware
and metal items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the
lower rack. Run a normal cycle with the Smart Dry option turned off. No detergent is
needed.
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