Page 3
Customer Support and Training Contact Information If you have any questions or need assistance, please contact MSSC, LLC at 1-800-854-8905 (for all customers within the United States). Outside the U.S., customers should contact their MSSC, LLC distributor or subsidiary for assistance.
Introduction This QM1610 Technical Manual provides you with complete maintenance, troubleshooting and servicing information for the QM1610 Ink Jet Printer. It also contains a replacement parts list. The QM1610 will support porous ink applications. Caution EQUIPMENT DAMAGE. To avoid serious injury or damage to the equipment, perform procedures in this manual only if you are a qualified technician.
Maintenance Startup Procedure At the beginning of each shift, perform the following tasks: With the spray cap on the solvent bottle, spray the nozzles with solvent. In harsh environments, you may need to spray the nozzles more often than once per shift. Purge the printhead.
Troubleshooting Problems, Causes and Solutions Problem Possible Cause Solution Row of keys fails to Controller PCBA is defective. Replace the Controller PCBA. (refer to work. “Replacing the Controller PCBA” on page 5-11.) Keypad is bad. Replace the Keypad The green light is Cable connection loose.
Page 10
MSSC QM1610 Technical Manual Problem Possible Cause Solution A dot or dots Unit ran out of ink. Replace the ink bottle. missing. Nozzle clogged 1. Spray the nozzle block with solvent. 2. Backflush the nozzle. (refer to “Backflushing a Nozzle” on page 5-2.) 3.
Page 11
MSSC QM1610 Technical Manual Problem Possible Cause Solution The bottle will not Regulator is not properly Reseat the regulator in the printhead base. engage when seated in the saddle of the replacing the printhead base. bottle. Regulator is cracked. Replace the regulator. (refer to “Replacing the Regulator”...
Main Parts Standard QM1610 Assembly 1. Controller Assembly 4. Bracket Assembly 2. Controller Mounting Frame 5. Mounting Tab 3. Power Supply 6. Printhead Assembly Figure 4-1: Standard QM1610 Assembly Rev AD Standard QM1610 Assembly...
Servicing Procedures Preparing the QM1610 for Servicing Before beginning work on the QM1610, follow these steps. Failure to follow these steps may result in serious injury or damage to the unit. To begin servicing the QM1610: Remove the ink bottle.
MSSC QM1610 Technical Manual Backflushing a Nozzle Prepare the QM1610 for servicing. (refer to “Preparing the QM1610 for Servicing” on page 5-1.) Remove the printhead bottom cover by removing the three screws from the bottom of the printhead. With the unit flat on the workbench, place your thumb on the regulator and press down lightly as you lift up the Bottom half of the printhead.
Plug in the power supply and purge. (Refer the User's Manual for how to purge.) Note: If the QM1610 is not purging, you will not be able to run solvent through the valve. Spray solvent through the valve for several seconds.
Replace the printhead cover. Be careful not to pinch any of the wires or tubing in the printhead. Install an ink bottle, plug the system in, and purge the QM1610 with ink to remove any air introduced into the system.
An optional 20 mm, 32 mm and 48 mm nozzle block is available for the QM1610 printhead. If you wish to install a 20 mm, 32 mm or 48 mm nozzle block, refer to the Chapter 6, “Illustrated Parts List” for ordering information and follow the procedure “Installing the New Nozzle Block”...
MSSC QM1610 Technical Manual Replacing a Valve Removing the Valve Prepare your QM1610 for servicing. (refer to “Preparing the QM1610 for Servicing” on page 5-1.) Remove the printhead bottom cover by removing the three screws from the bottom of the printhead. With the unit flat on the workbench, place your thumb on the regulator and press down lightly as you lift up the bottom half of the printhead.
Replacing the Regulator Removing the Regulator Prepare your QM1610 for servicing. (refer to “Preparing the QM1610 for Servicing” on page 5-1.) Remove the printhead bottom cover by removing the three screws from the bottom of the printhead. With the unit flat on the workbench, place your thumb on the regulator and press down lightly as you lift up the bottom half of the printhead.
MSSC QM1610 Technical Manual Install an ink bottle, plug the system in, and purge the QM1610 with ink to remove any air introduced into the system. Your unit is ready to return to normal operation. Replacing the Printhead PCBA Removing the Printhead PCBA Prepare your QM1610 for servicing.
Replacing the Display Removing the Display Prepare your QM1610 for servicing. (refer to “Preparing the QM1610 for Servicing” on page 5-1.) Remove the controller from the controller mounting frame by removing the two screws from the mounting tabs on one side.
Dispose of used batteries according to the manufacturer's instructions. Removing the Battery Prepare your QM1610 for servicing. (refer to “Preparing the QM1610 for Servicing” on page 5-1.) Remove the controller from the controller mounting frame by removing the two screws from the mounting tabs on one side.
Reinstall the ink bottle. Replacing the Controller PCBA Removing the Controller PCBA Prepare your QM1610 for servicing. (refer to “Preparing the QM1610 for Servicing” on page 5-1.) Remove the controller from the controller mounting frame by removing the two screws from the mounting tabs on one side.
MSSC QM1610 Technical Manual Caution EQUIPMENT DAMAGE. If there is photoelectric sensor installed, loosen two screws and overturn the cover aside. Then loosen four screws and pull off the wire away from the terminal. Remove the four screws from the controller bottom to remove the controller top and rubber Keypad.
To place an order, provide your local distributor or MSSC with part numbers and quantities. System part numbers for QM1610 Printers in available regions are listed in Table 6-1: Printer Regions...
Power Supply, with US Power Cord RP16061 Power Supply, with International Power Cord RP19706 Power Cord, China RP35443 Power Cord, US RPJ500-0043-001 Power Cord, International (flying lead without plug) RPJ500-0043-002 Table 6-2: QM1610 Standard Assembly Parts List QM1610 Standard Assembly Rev AD...
Page 29
Clamp, Cross RP28801 Ratchet Handle (Optional) 19321 Plug, Pry-Out 7/8” RP19757 Bracket Assembly RP21506 Kit, Bracket and Frame QM35253 Table 6-2: QM1610 Standard Assembly Parts List (Continued) * - Items are not shown in the illustration Rev AD QM1610 Standard Assembly...
Controller, PCBA (refer to Table 6-6 for part numbers for different languages) Cable Assembly, Internal Controller RP35211 Display Assembly, LCD RP35205 Table 6-4: QM1610 Controller Assembly Parts List (Continued) Keypad in Different Languages Part Number Keypad RP35218 Keypad, Rubber, Simplified Chinese...
CD, Operator Manual and Declaration of Conformity 462379 CD, Service Manual Documentation, English 462380 Manual, QM1610 Technical (US) 462377-01 Manual, QM1610 Technical (UK) 462377-21 Table 6-7: Consumables and Other Components QM1610 Owner’s Manual in Different Languages Part Number Language 462376-01 English (US) 462376-02 French 462376-03 German...
Page 35
MSSC QM1610 Technical Manual Part Number Language 462376-09 Dutch 462376-10 Chinese (Simplified) 462376-12 Korean 462376-13 Thai 462376-15 Norwegian 462376-16 Finnish 462376-17 Swedish 462376-21 English (UK) 462376-23 Polish 462376-24 Turkish 462376-26 Hungarian 462376-36 Chinese (Traditional) Table 6-8: Owner’s Manual (Continued) Rev AD...
Need help?
Do you have a question about the QM1610 and is the answer not in the manual?
Questions and answers