MSSC Smart-Jet Plus Faq

Smart-Jet Plus FAQ

Setting up the printer:

1. My keyboard will not work
a. Make sure the keyboard is plugged into the correct usb port on
the back of the printer
b. Make sure you power on the keyboard, this is on the back of the keyboard near the top center
c. If the keyboard worked before, and now it does not, unplug it and power off the machine,
then plug it back in, power on the machine. If the keyboard still does not work, it may have
been zapped by high voltage and needs to be replaced. P/N: 80878
2. Can I use an encoder?
a. Yes, P/N: 80865
3. Can I have an encoder and use an external photo sensor at the same time?
a. Yes, P/N: 80875
4. How far away can it print?
a. 2-4mm
5. How many font sizes can I get?
a. 5, You can print 1 line of 12.7mm (1/2"), up to 2 lines of 5.9mm (1/4"), up to 3 lines of 3.9mm
(1/6"), up to 4 lines of 2.5mm (1/10"), and up to 6 lines of 1.7mm (1/14")
6. Can I change font styles?
a. Yes, using the PC software
7. Can I print logos?
a. Yes, you can print up to 4 logos
8. The printer will not print anything, even after I made sure I went to operate  start, and the
cartridge is in the printer securely
a. Does the red LED light on top of the printer turn on when you put the product 1" in front of
the printer, making sure it passes the internal sensor under the print head of the cartridge?
i. Yes – the red light turns on. If the internal photo sensor can see
MSSC, LLC
the product, and when you pass something in front of the
printer nothing prints, make sure you are within 2-4mm of the
product.
1. Try to purge the printer, if it can purge, there may be a
problem with the "print delay before" setting, turn to
10mm and try again. See Page 26 of Owner's Manual
618-343-1006 Page 1