AT&T TL96151 User Manual page 136

Appendix
Troubleshooting
I cannot dial out.
Try all the suggestions in The display shows No home line. I cannot get
•
a dial tone on page 129 .
• Make sure you have a dial tone before dialing. The handset may take a
second or two to find the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the handset before dialing,
or dialing from another room in your home with less background noise.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
My handset isn't performing normally.
• Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different working electrical outlet not
controlled by a wall switch.
• Move the handset closer to the telephone base. You might have moved
out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds, then plug it back in. Allow up to one minute for the handset and
telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones,
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
The handset registration is unsuccessful.
Follow the steps to register the handset again.
1. Make sure the handset is out of the telephone base or charger and shows
Put handset on BASE to register before you begin registration.
2. Put the handset you wish to register on the telephone base cradle, not
the charger.
3. The handset displays Registering handset..., and the telephone base screen
displays Registering... Please wait. It takes about 90 seconds to complete
the registration process. The handset displays HANDSET X Registered
(X represents the registered handset number), and beeps when
registration completes.
Refer to Add and register handsets on page 124 for details.
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