Eaton 9135 User Manual page 57

OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737 .
Outside of the USA, call your local Eaton product sales or service representative, or call the Customer Reliability
Center in the USA at 919-870-3149. For comments or questions about this Warranty, write to the Customer
Quality Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.
Load Protection Guarantee (US and Canada)
Eaton UPS Models 3105, 5110, 5115, 5125, 9120, 9125, 9135, 9140, 9150, 9155, 9170+, and FERRUPS
GUARANTOR: The Guarantor for the load protection guaranty set forth herein is Eaton Corporation, a Delaware
Corporation company ("Company").
LIMITED GUARANTY: This load protection guaranty (this "Guaranty") applies only to the original End-User (the
"End-User") of any Eaton 3105, 5110, 5115, 5125, 9120, 9125, 9135, 9140, 9150, 9155, 9170+, and FERRUPS
Products (individually and collectively, the "Product") and cannot be transferred. This Guaranty applies even in
the event that the Product is initially sold by Company for resale to an End-User.
WHAT THIS GUARANTY COVERS: For the lifetime of the Product, Guarantor promises to repair or replace, at
Guarantor's option, the equipment (valued up to the limits shown below*) that is damaged by an AC power line
surge, spike, or other transient when properly connected to Guarantor's uninterruptible power system ("UPS").
Reimbursement for or restoration of data loss excluded. This Guaranty applies only if all of the following
circumstances arise:
1. The UPS is plugged into properly grounded and wired outlets, using no extension cords, adapters, other
ground
2. wires or other electrical connectors;
3. The installation of the UPS complies with all applicable electrical and safety codes described by the
National Electrical Code (NEC);
4. The UPS was used under normal operating conditions and in accordance with all labels and instructions;
and
5. The UPS was not damaged by accident (other than AC power line transient), misuse, or abuse.
*Cumulative Limits to be paid by Guarantor under this Load Protection Guaranty:
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$25,000 for Eaton UPS Model 3105
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$150,000 for Eaton UPS Models 5110, 5115, and 5125
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$250,000 for Eaton UPS Models 9120, 9125, 9135, 9140, 9150, 9155, 9170+, and FERRUPS products
l
WHAT THIS GUARANTY DOES NOT COVER: Any reimbursement or repair to End-User's equipment does
not include reimbursement for or restoration of any data loss. This Guaranty does not cover any defects or
damages caused by: (a) failure to properly store the Product before installation, including the charge of batteries
no later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB
Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation of Product; (d) repair or
alteration of Product not authorized in writing by Company personnel or performed by an authorized Company
Customer Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or modification
of any kind to the Product not authorized in writing by Company personnel or performed by an authorized
Company Customer Service Engineer or Agent; or (f) use of the Product under other than normal operating
conditions or in a manner inconsistent with the Product's labels or instructions.
This Guaranty is not valid: (a) unless the End-User returns to Company the Warranty Registration Card
within thirty (30) days of purchase; or (b) if the Product's serial numbers have been removed or are
illegible.
Company shall not be responsible for any charges for testing, checking, removal or installation of any items.
Eaton 9135 5000/6000 VA UPS User's Guide 164201726—Rev 4 www.eaton.com/powerquality
Warranty
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