Troubleshooting - Tiger JAG-S10U Operating Instructions Manual

TROUBLESHOOTING

Check the following list of problems before requesting repair service. Contact TIGER customer service or the dealer
where you purchased the rice cooker.
CAUTION: Never attempt to repair the rice cooker by yourself. Unauthorized repair may lead to dangerous accidents.
Problem
Rice is hard/soft,
undercooked,
overcooked, and too dry
Cooked Rice
During Cooking
Cooking time is too long
24
Quantity of rice, ingredients or water is incorrect
Wrong menu selection
Scorched matter, rice grains, or water drops are on/stuck the outer
surface of the inner pan, the heater plate and the center sensor
Power was cut off for an extended period of time
Rice was not stirred and loosened properly
Inner pan is deformed
Long soaking period may cause the rice to be softer especially
when using the timer
Quick menu selection may result in dryer rice texture
The lid was not closed completely
Scorch or Mixed rice menu was selected
Quantity of rice, ingredients or water is incorrect
Scorched matter, rice grains, or water drops are on/stuck the outer
surface of the inner pan, the heater plate and the center sensor
Inner pan may be deformed
Scorched
Scorched or rice grains are on the gasket or inner pan brim
Rice was not washed thoroughly
Hot water (over 95°C) was used to wash rice or adjust water level
Rice was immersed in water for a long time after washing
Quantity of rice, ingredients or water is incorrect
The lid was not closed completely
Steam leak Inner pan is deformed
Scorched or rice grains are on the gasket or inner pan brim
Rice was immersed in water for a long time after washing
Quantity of rice, ingredients or water is incorrect
Wrong menu selection
Boils over Inner pan is deformed
Scorched or rice grains are on the gasket or inner pan brim
Rice was not washed thoroughly
Quantity of rice, ingredients or water is incorrect
Wrong menu selection
Scorched matter, rice grains, or water drops are on/stuck the outer
surface of the inner pan, the heater plate and the center sensor
Inner pan is deformed
Power was cut off for an extended period
7
Possible Causes
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