Calling The Verifone Customer Support Hot Line - VeriFone Omni 3200 Reference Manual

Calling the VeriFone Customer Support Hot Line

Calling the VeriFone Customer Support Hot Line
6. Please note that one MRA number must be issued for each
terminal you return to VeriFone, even if you are returning several
terminals of the same model (Omni 3200).
7. Be sure to record and keep:
• MRA number(s)
• Serial numbers of all the terminals your are returning
• Shipping documentation (such as airbill numbers)
If you cannot resolve a problem you are experiencing with your Omni
3200 terminal using these troubleshooting tips, or if a VeriFone
representative is not readily available to assist you, call the VeriFone
Customer Support Hot Line for assistance:
• From inside the U.S., call 800-654-1674 (toll-free)
• Outside the U.S., call 502-425-1332 (in the U.S.)
Troubleshooting and Service
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