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AT&T 8403 Quick Reference

Voice terminal
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Graphics © AT&T 1988
Table of
Contents
8403 Voice Terminal
Quick Reference
555-231-777
Issue 1
March, 1996

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Summary of Contents for AT&T 8403

  • Page 1 Graphics © AT&T 1988 Table of Contents 8403 Voice Terminal Quick Reference 555-231-777 Issue 1 March, 1996...
  • Page 2 Blank Page...
  • Page 3 8403 Voice Terminal Quick This 8403 Voice Terminal Quick Reference shows you how to access the fol- lowing features available on the GuestWorks™ server : Abbreviated Dialing Automatic Callback Call Forwarding Call Park Call Pickup Conference Drop Feature Directory Hold...
  • Page 4 Speaker (Listen-Only) Transfer Volume Control Conventions The following conventions are used in this document: Buttons you press on the voice terminal are shown as follows: Feature The term “dial keypad” refers to the touch-tone keypad where you dial (enter) telephone numbers and feature access codes. The phrase “go off-hook”...
  • Page 5 — Intercept tone — a high-to-low tone you hear when a call or fea- ture access code is not accepted. The following table lists the features you can use from your voice termi- nal. Your system administrator will give you a list of the feature access codes.

  • Page 6: Abbreviated Dialing

    Abbreviated Dialing The Abbreviated Dialing (AD) feature allows you to store phone numbers and feature access codes for repeated use. This section describes two different ways of storing AD numbers: automatic dialing buttons and personal AD lists. Automatic dialing buttons give you direct access to a designated number that is not stored on an AD list.
  • Page 7 Go on-hook. To place a call using an automatic dialing button, do the following: Go off-hook. You hear a dial tone. Press , and then press the dial keypad number assigned to the Feature Automatic Dialing button entry you wish to call. For example, to call the number stored in Feature Directory entry F3, press press You hear a ringback tone.

  • Page 8: Automatic Callback

    Repeat Steps 5 through 7 if you want to program additional items on the same list. Go on-hook when you are finished. Start over with Step 1 if you want to program items on a different personal list. To place a call using a personal list item, do the following: Go off hook.
  • Page 9 To use the Automatic Callback feature, do the following: After you hear a ringback tone or a busy tone, press press the dial keypad number assigned to the Automatic Callback fea- ture. You hear a confirmation tone. Go on-hook. When the called telephone becomes available again, your tele- phone rings with priority ringing (a 3-burst ringback tone).

  • Page 10: Call Forwarding

    Call Forwarding There are two Call Forwarding features you can use: Call Forwarding - All Calls and Call Forwarding - Busy/Don’t Answer. Call Forwarding - All Calls causes calls to your voice terminal to be forwarded immediately to a different telephone number.
  • Page 11 If your voice terminal is administered with “console” permissions, dial your own extension number. Otherwise, go to Step 4. You hear a dial tone. Dial the telephone number to where the calls will be forwarded. You hear a confirmation tone. Go on-hook.

  • Page 12: Call Park

    Call Park The Call Park feature allows you to park a call on the server, and then recon- nect the call using your voice terminal or a different voice terminal. To park a call at your extension (for retrieval from any extension), do the following: While active on a call, press You hear a dial tone.

  • Page 13: Call Pickup

    Dial the Answer Back feature access code _____. You hear a dial tone. Dial the extension number of the person that parked the call. You hear a confirmation tone, and then you are connected to the parked call. Call Pickup The Call Pickup feature allows you to answer calls intended for other extension numbers within your Call Pickup group.
  • Page 14 Do one of the following: Press Feature to the Call Pickup feature. Press an idle call appearance button, then dial the Call Pickup feature access code _____. You are connected to the incoming call. Conference The Conference feature allows you to set up a six-party conference call without attendant assistance.
  • Page 15 Press the call appearance button of the call originally on hold (the first call). You are reconnected to your first caller. Press again. Conf All three parties are now connected in a conference call. To drop the last party added to a conference call: Press Drop The last party added to the conference call is dropped from the...
  • Page 16 To access a feature assigned to the Feature Directory, press press the corresponding dial keypad number, example, if the Send All Calls feature is assigned to Feature Directory entry F1, you must press Feature programmed your home telephone number on an Abbreviated Dialing button assigned to Feature Directory entry F*, you must press to call home.

  • Page 17: Leave Word Calling

    Last Number Dialed (Redial) The Last Number Dialed (Redial) feature allows you to redial the last number you dialed. To use the Last Number Dialed feature, do the following: Go off-hook. You hear a dial tone. Do one of the following: Press Feature to the Last Number Dialed feature.
  • Page 18 To leave a message without ringing an extension, do the following: Go off-hook. You hear a dial tone. Do one of the following: Press Feature to the Leave Word Calling feature. Dial the Leave Word Calling - Send a Message feature access code _____.

  • Page 19: Message Retrieval

    Message Retrieval The Message Waiting lamp indicates that someone has left you a message, either by Leave Word Calling or by voice mail. To retrieve your messages, fol- low local procedures. Mute The Mute feature allows you to turn off the microphone on the handset. This prevents other parties on the call from hearing you.
  • Page 20 Do one of the following: Press Feature to the Priority Calling feature. Dial the Priority Calling feature access code _____. You hear a dial tone. Dial the extension number. You hear a ringback tone. To change a regular call into a priority call (when you hear a busy tone or a ringback tone), do the following: Press , and then press the dial keypad number assigned to the...

  • Page 21: Send All Calls

    Self-Test To test the lamps on your voice terminal, do the following: Press and hold All the lamps go on. Release Test All the lamps go off, except for the for a few seconds. Send All Calls The Send All Calls feature immediately redirects your calls to your predefined Call Coverage path.
  • Page 22 To cancel Send All Calls, do the following: Go off-hook. You hear a dial tone. Do one of the following: Press Feature to the Send All Calls - Cancel feature. You hear a dial tone. Dial the Send All Calls deactivation feature access code _____. You hear a confirmation tone.
  • Page 23 To change from the handset to the speaker, do the following: Press Speaker The speaker comes on and the call goes through the speaker. Hang up the handset. To end a call while using the speaker, do the following: Press Speaker Transfer The Transfer feature allows you to transfer calls from your voice terminal to a...

  • Page 24: Volume Control

    To transfer the current call, do the following: Press Transfer The call is placed on hold. You hear a dial tone. Dial the number to which the call is to be transferred. You hear a ringback tone. Remain on the line and announce the call; if there is no answer or the line is busy, return to the held call by pressing the held call appearance button.

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