Related Manuals for AT&T DEFINITY 8503T
Summary of Contents for AT&T DEFINITY 8503T
- Page 1 AT&T DEFINITY 8503T Voice Terminal User's Guide ® Communications System Generic 1 and Generic 3...
- Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no resposibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road...
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Page 3: Table Of Contents
Your ISDN 8503T Voice Terminal What the Features Do Phone Features Switch Features How to Use the Features Special Instructions for General Use Conventions Used in Procedure Descriptions Quick Reference Lists Phone Features Answering and Placing a Call Conference Drop... -
Page 4: Your Isdn 8503T Voice Terminal
Your ISDN 8503T Voice Terminal The ISDN 8503T voice terminal is comprehensively equipped so that you can make the best use of the many features of the AT&T DEFINITY® Communications System. Familiarize yourself with your 8503T voice terminal by looking over Figure 1 and reading the explanations on the next couple pages. - Page 5 Starting at the right of Figure 1 and continuing clockwise: Designation card For noting the extension of your voice terminal or the feature that the appropriate button can access, and for labeling memory-dialing location assignments. On the back of the designation card are instructions for programming memory-dialing locations, changing the ringing pattern on your voice terminal, and adjusting the loudness of the tone ringer.
- Page 6 Drop/Test button For disconnecting from a call or dropping the last party added to a conference call (the Drop feature); or, with Program terminal (the Self-Test feature). This button is labeled Drop Hold button A red button used for putting calls on hold. Handset cord jack Located on the back of the voice terminal.
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Page 7: What The Features Do
What the Features Do The following lists 19 voice features and briefly explains what each one does and how you might want to use it. The features in this guide have been divided into 2 categories: Phone Features Those voice terminal features that you can use immediately no matter which communications system your voice terminal is connected to. -
Page 8: Switch Features
Self-Test Activates the lights and ringer on your voice terminal. Use when you want to test the operation of the lights, ringer, and dial pad keys. Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else. Note: Calls from an outside number to your voice terminal can be transferred only to an extension, not to another outside number. - Page 9 Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by voice terminal calls.
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Page 10: How To Use The Features
How to Use the Features The procedures which follow give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Special Instructions for General Use As you operate the features assigned to your voice terminal, keep in mind the following general rules. -
Page 11: Quick Reference Lists
[feedback tone] The tone that appears in brackets directly across from a procedural step indicates what you should hear from your handset after successfully performing that step. Feedback tones may also be included in the bullet listing of resulting light indications and tones after an individual step has been completed. -
Page 12: Phone Features
Phone Features The following features can be used immediately, no matter which communications system your 8503T voice terminal is connected to. To the right of each Phone Feature is a box marked with a check [ indicates that you can use any of these features immediately, without any help from your System Manager. -
Page 13: Conference
Conference To add another party to a call Note: If an idle call appearance is not automatically selected, press one of your own choice. When you hear dial tone, dial the number of the party you want to add to the conference call Press [ Note: If you want more than 3 parties on a conference call, consult your System Manager. -
Page 14: Hold
Hold Press [ To place a call on hold while you answer another call, place a call, or perform another task Note: If you put a conference call on hold, the other parties remain connected. Press [ To answer a new call while active on another Press call appearance button of incoming call To return to held call... -
Page 15: Memory Dialing
Memory Dialing To program a While handset is on-hook, press [ memory-dialing number Note: You can store one Dial telephone number or extension that you want to telephone number on store (up to 16 digits) each of the dial pad or, if appropriate, press buttons, numbered 1 number you dialed from the dial pad... -
Page 16: Message
Message To retrieve a message when your Message light is on M u t e To turn off the handset microphone so the other party cannot hear you To reactivate handset microphone so other party can hear you again Redial To redial automatically the last number you dialed from the dial pad... -
Page 17: Select Ring (And Ringer Volume)
Select Ring (and Ringer Volume) To select a personalized Note: Although the Conference/Ring button is labeled ringing pattern for your Conf voice terminal for your voice terminal. While handset is on-hook, press [ Press [ Press [ Note: There are 8 available ringing patterns from which to choose. -
Page 18: Self-Test
Self-Test Note: Although the Drop/Test button is labeled To test the lights, ringer, and dial pad keys on your Drop voice terminal. voice terminal While the handset is on-hook, press [ Press [ After you hear the tone repeated, press any button on the voice terminal Pick up handset and press each dial pad key Hang up handset... -
Page 19: Transfer
Transfer 1 Press [ To send a call to another extension or outside number When you hear dial tone, dial number to which call is to be transferred (third party) If third party answers and will accept the transferred call, press [ Hang up Note: You can transfer a call from an extension to an outside number. -
Page 20: Switch Features
Switch Features Since your 8503T voice terminal is connected to a DEFINITY Communications System, you may be able to use some of the following features. Check with your System Manager to see which of these features have been assigned to your voice terminal. -
Page 21: Abbreviated Dialing
Abbreviated Dialing Note: The 8503T voice terminal allows 12 programmed memory-dialing locations accessed with the dial pad buttons. At these dial pad locations, you can store telephone numbers or access codes. In addition, the DEFINITY Communications System allows you to store numbers in a maximum of 3 Abbreviated Dialing lists. -
Page 22: Automatic Callback
To place a call using a 1 Dial appropriate Abbreviated Dialing List code: personal, group, system, or enhanced list Dial desired list item (1, 2, 3...) Automatic Callback 1 Press [ To automatically place another call to an extension that was busy or did not answer Hang up Note: After you activate Automatic Callback,... -
Page 23: Call Forwarding All Calls
Call Forwarding All Calls To temporarily redirect Press [ all calls to an extension or Dial Call Forward code or outside number of your choice Note: If you have console permission, you may next dial extension number whose calls are to be forwarded. -
Page 24: Call Pickup
To retrieve parked call from any extension Call Pickup Press [ To answer a call to a or Dial Call Pickup code member of your pickup group when your voice terminal is idle Press [ To pick up a call while you are active on another call Press [... -
Page 25: Leave Word Calling
Leave Word Calling after To leave a message 1 Press [ dialing an extension (when your call is not answered, you hear coverage or busy tone, Note: If reorder tone is heard, message is not stored; or you have been put try again. -
Page 26: Priority Calling
Priority Calling To place a priority call Send All Calls 1 Press [ To send all incoming calls (except priority calls) immediately to coverage 1 Press [ To cancel Send All Calls Press [ Priority or Dial Priority Calling code Dial extension Wait for called party to answer Send All Calls... -
Page 27: Voice Message Retrieval
Voice Message Retrieval Dial Voice Message Retrieval code To retrieve your voice messages when your Message light is on Press [ Note: Do not press [ else’s extension; instead, dial your own extension and your security code, if required. Move through messages with these dial pad buttons: (Press [ When you call back an extension with [ to also delete the message by pressing [... -
Page 28: Tones And Their Meanings
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —... -
Page 29: Key Words To Know
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ messages and reporting Leave Word Calling messages. - Page 30 A group of voice terminal users who can answer calls for each pickup group other through the Call Pickup feature. Group members are determined by the System Manager and are usually located in the same work area or perform similar job functions.
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Page 31: Quick Reference Lists
Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program AUTOMATIC CALLBACK Cancel CALL FORWARDING ALL CALLS Cancel Feature Code CALL PARK Answer Back CALL PICKUP LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverage... - Page 32 Trunk Codes Description Code Item Miscellaneous Extension Description Message Attendant * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your System Manager Abbreviated Dialing* Personal List 1 Personal List 2 Personal List 3 Name Name Name...
- Page 33 555-230-747 Graphics © AT&T 1988 Issue 2, March 1992...