Customer Support; Troubleshooting - Ikelite 6843.72 Instruction Manual

Problem
Water enters the
housing
Pictures are too
blue or too green

CUSTOMER SUPPORT

Please read the troubleshooting section of this instruction manual before
contacting Ikelite Customer Support.
Ikelite Underwater Systems
Service Department
50 West 33rd St.
Indianapolis, IN 46208 USA
Email: ikelite@ikelite.com | Phone: 317-923-4523
34
Solution
- Remove, clean and properly lubricate the main
housing and port o-rings.
- Look for hair, dirt, or foreign debris crossing the
o-ring seal.
- Reassemble the housing without a camera
installed and pressure test or take diving.
- Return housing to Ikelite for routine service.
- Move in closer to your subject when taking a
picture.
- Use custom (manual) white balance. Reset for
each working depth or when attaching a
color correcting filter to the camera lens.
- Add an external strobe.
- Strobe is not firing. Check corded connection
points and strobe battery levels..