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10. Run the appropriate diagnostic test. For more information, see
If the tests fail, see
11. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Open the system.
c. Reinstall one of the expansion cards.
d. Close the system.
e. Run the appropriate diagnostic test. For more information, see
Next steps
If the problem persists, see
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1.
Run the appropriate diagnostics test. See
2.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3.
Open the system.
4.
Ensure that the processor and heat sink are properly installed.
5.
Close the system.
6.
Run the appropriate diagnostic test. For more information, see
Next steps
If the problem persists, see
System messages
For a list of event and error messages generated by the system firmware and agents that monitor system
components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals
> OpenManage software.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system
continues a task. For example, before you format a hard drive, a message warns you that you may lose all
data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing
y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more
information, see the documentation that accompanied the operating system or application.
Getting
Help.
Getting
Help.
Using System Diagnostics
Getting
Help.
Using System
Diagnostics.
Using System Diagnostics
for available diagnostic tests.
Using System
Diagnostics.
.
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Table of Contents
Troubleshooting
