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•
If the link indicator does not glow, check all cable connections.
•
If the activity indicator does not glow, the network driver files might be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's documentation.
•
If applicable, change the autonegotiation setting.
•
Use another connector on the switch or hub.
4.
Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's
documentation.
5.
Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices
screen.
6.
Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission
speed and duplex. See the documentation for each network device.
7.
Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If all troubleshooting fails, see
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1.
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2.
Remove the system cover.
3.
Remove the following components from the system:
•
hard drives
•
hard-drive backplane
•
USB memory key
•
hard drive tray
•
cooling shroud
•
expansion card risers (if present)
•
expansion cards
•
power supply unit(s)
•
cooling fan assembly (if present)
•
cooling fans
•
processor(s) and heat sink(s)
•
memory modules
4.
Let the system dry thoroughly for at least 24 hours.
5.
Reinstall the components you removed in step 3.
6.
Install the system cover.
7.
Turn on the system and attached peripherals.
If the system does not start properly, see
102
Getting
Help.
Getting
Help.
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Table of Contents
Troubleshooting
