Motorola 9505 User Manual page 209

Problem
You can't access
your messages.
You can't cancel
call forwarding or
call barring.
o
The
(message)
indicator is
flashing.
The battery won't
charge.
The battery drains
faster than
normal.
You find your
phone becoming
warm during use.
Solution
• Are you in the correct mode? If you do not have a
GSM cellular cassette installed, you must be in
satellite mode to access your messages.
• Is your GSM Cellular Cassette inserted? In order to
access messages from cellular mode, you must have
a GSM Cellular Cassette inserted.
Wait until you are in an area with good network coverage
and try again.
There is not enough memory available to store another
message. Use the Messages menu to delete one or
more messages.
• Check the charger. Is it properly connected? Are its
contacts clean and dry?
• Check the battery contacts. Are they clean and dry?
• Check the battery temperature. If it is warm, let it cool
before recharging.
• Is it an old battery? Battery performance declines after
several years of use. Replace the battery.
• Make sure you have a Motorola approved battery
installed. If you see
will not be able to charge this battery.
• Are you in an area of variable coverage? This uses
extra battery power.
• Is your antenna fully rotated and extended? Do you
have a clear unobstructed view of the sky? This helps
use less battery power.
• Is it a new battery? A new battery needs two to three
charge/discharge cycles to attain normal performance.
• Is it an old battery? Battery performance declines after
several years of use. Replace the battery.
• Is it a battery that hasn't been completely discharged?
Allow the battery to fully discharge (until the phone
turns itself off) and then charge the battery overnight.
• Are you using your phone in extreme temperatures?
At extreme hot or cold temperatures, battery
performance is significantly reduced.
You may notice this during long calls or during charging.
The heat is produced by the electronic components
within your phone and is quite normal.
Invalid Batt.
in the display, you
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