Troubleshooting - Health O Meter 2842KL User Instructions

TROUBLESHOOTING

Refer to the following instructions to check and correct any failure before contacting
service personnel. Should you have further questions, call Health o meter®
Professional Scales Customer Service at 1-800-815-6615.
SYMPTOM
Scale does not turn on
Questionable weight
or the scale does not
zero
The display shows "OL"
The display shows "UL"
The display shows "LO
BAT"
POSSIBLE CAUSE
1. Dead Battery
2. Faulty electrical outlet
3. Bad power supply
1. External object
interfering with the scale
2.The display did not show
"0.0" before weighing
3. Scale is not placed on a
stable surface
4. Scale is out of calibration
The load on the
scale exceeds the
capacity
The scale is in under-
load condition
The batteries are low
13
CORRECTIVE ACTION
1. Replace batteries
2. Use a different outlet
3. Replace adapter
1. Remove interfering
object from the scale
2. Remove patient, zero
the scale and begin
weighing process again
3. Place the scale on a
stable surface and begin
weighing process again
4. Check weight with
known weight value
Remove the excess
weight and use the scale
according to its capacity
of 600 lb / 270 kg
Make sure the rubber mat
is placed on the base. Or
press ZERO to clear a
previously tared weight.
Replace batteries
according to instructions
on page