AT&T TL92328 User Manual page 86

Appendix D
Troubleshooting
I hear other
calls while using
my phone.
My cordless
handset does
not ring when I
receive a call.
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user's manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the
telephone base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.
• You may have too many extension phones on your tel-
ephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges
may apply).
• Test a working phone at the phone jack. If another
phone has the same problem, the problem is the phone
jack. Contact your local telephone company (charges
may apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as
far away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
• Re-install the battery, and place the cordless handset in
the telephone base. Wait for the cordless handset to re-
establish its connection with the telephone base. Allow
up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a
new line cord.
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