AT&T TL92328 User Manual page 81

Appendix D
Troubleshooting
I cannot find
the AT&T DECT
6.0 on my cell
phone.
I don't know
how to search
for or add new
devices on my
cell phone.
My cell phone
disconnects
from the
telephone base.
My cell phone
is connected to
the telephone
base, but I
cannot make a
CELLULAR call.
Bluetooth
System Busy
appears on the
display.
• Make sure that the Bluetooth feature is turned on in the
telephone base. Carefully follow the setup instructions
on pages 17-18.
• Make sure that you manually set your cell phone to find
or search for devices.
• Remove the AT&T DECT 6.0 from your cell phone's
handsfree device history list (see your cell phone user's
manual for more information).
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit's electrical
power. Wait for approximately 15 seconds, then plug it
back in. Repeat the above suggestions.
• Most cell phones have the Bluetooth feature in the
connection or setup menus. Please refer to your cell
phone user's manual.
• In general, press the menu key on your cell phone,
then look for the Bluetooth menu in the settings or
connection menu. In the Bluetooth menu, select the
option to search for or add new devices.
• Turn off your cell phone, then turn it on again.
• While you are on a CELLULAR call using a handset,
and you try to intercept the call with the paired cellular
phone, the Bluetooth connection between the paired
cellular phone and the telephone base may be disabled.
You may need to connect the cellular phone to the
telephone base manually to resume the connection,
refer to page 17 for details.
• Make sure that your cell phone is in idle mode when
you are trying to make a CELLULAR call.
• Make sure that your cell phone is compatible. For a list
of compatible devices, visit www.telephones.att.com/
Bluetooth.
• For some smartphones, make sure that the cellular
function is turned on.
• Make sure that your cellular phone is in idle mode
when connected to the telephone base.
• Make sure that your cellular phone is not connected to
any other Bluetooth device.
• The AT&T DECT 6.0 can only use one Bluetooth device
at a time.
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