Problem
Small Cell Errors (continued)
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 64
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 65
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 66
Error reading ribbon memory cell.
Insert ribbon memory cell again
or replace ribbon.
Error: 67
Ribbon remaining value has
reached 0. Replace ribbon.
Error: 68
Installed ribbon is not
recommended for use with current
media.
Error 69
Rev A
Cause
Code in ribbon cell is incorrect.
No ribbon is installed, or printer
cannot read or write to the ribbon
cell.
If the calculated CRC does not
match with what is read from the
ribbon smart cell, the data may be
corrupted.
The Ribbon cell is the wrong
version.
- or -
Printer class is not valid.
- or -
Printer version is not valid.
Number of feet stored in ribbon
cell has decremented to zero.
Installed ribbon is not the
preferred one for the installed
tape.
197
Troubleshooting
Corrective Action
Open cover and install ribbon
correctly. The message
automatically clears.
If error persists, contact Technical
Support.
Install ribbon. If error persists,
contact Technical Support.
Open cover and install ribbon
correctly. The message
automatically clears.
If error persists, contact Technical
Support.
Open cover and install ribbon
correctly. The message
automatically clears.
If error persists, contact Technical
Support.
Install new ribbon.
Install correct ribbon type
®
BMP
35/37 User's Manual