AT&T SL82218 User Manual page 80

Dect 6.0 cordless telephone/answering system with caller id/call waiting
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Appendix K
Troubleshooting
My calls cut
in and out
while I'm using
my cordless
handset.
• Test a working phone at the phone jack. If another
phone has the same problem, the problem is the phone
jack. Contact your telephone service provider (charges
may apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as
far away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
• Completely remove the battery. Replace the battery and
place the cordless handset in the telephone base. Wait
for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this
to take place.
• Your line cord might be malfunctioning. Try installing a
new line cord.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or surge pro-
tector, plug the phone (or modem/surge protector) into
a different location. If this doesn't solve the problem,
relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your telephone base to a higher location. The
phone will have better reception when installed in a
high area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your telephone service provider (charges may
apply).
77

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