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Funkwerk elmeg T444 Operating Instructions Manual

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elmeg T444
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  • Page 1 Operating instructions elmeg T444 English...
  • Page 2 »Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecom- munications terminal equipment and the mutual recognition of their conformity«. You can also request this EC declaration of conformity at the following Internet URL: http://www.funkwerk-ec.com. The declaration of conformity is provided on the next-to-last page of this operating manual.

  • Page 3: Table Of Contents

    Table of contens PABX Description ............1 Safety notes .
  • Page 4 Table of contens...

  • Page 5: Pabx Description

    PABX Description PABX Description The PABX system is an ISDN telecommunications system at an ISDN point-to-multipoint or point-to-point connection that employs the Euro ISDN protocol (DSS1). Analog terminal devices can be connected via integrated jacks. The PABX system is also equipped with an inter- nal ISDN port, allowing an ISDN terminal device to be connected at its RJ45 jacks.

  • Page 6: Supported Features

    Safety notes · We recommend installing an overload protection to protect your PABX against surge that can sometimes occur du- ring thunderstorms. For further information please contact your local electrician. · To prevent mutual interference, do not install your PABX system in the immediate vicinity of electronic devices such as stereo equipment, electronic office equipment or microwave units.
  • Page 7 Safety notes ISDN port ready for operation module POTS mounted: ISDN / POTS Green flashing: One B channel busy, or an existing connection via the POTS module Green flickering: Two B-channels busy Indicates the function of the DSL router: Green lit: DSL connection established Green flickering: Data link established...
  • Page 8 Safety notes Symbols Please note: different terminal devices will not necessarily have the same dial tones, ringing signals or procedures for use. Symbols used Lift up the handset, activate hands free calling, or start initializing selection. This symbol indicates the call status. Replace the handset of your phone in the carriage, or the telephone is idle.
  • Page 9 Safety notes Acoustic signals The following tones describe signaling for the PABX when using analog telephones. Internal dial tone(421 Hz) You will hear this dial tone after lifting the handset for »calling external //___//___//________//___//___//________//___//_______// parties with line access digit«. This signal indicates that you can dial a number.
  • Page 10 Safety notes Calling cycles The figures below show the duration of the calling cycles when using analog telephones. Internal call, Internal call-back, internal recall Internal call: You are called either directly, or in an inquiry call by an in- ////____////_____________________________////___///_____ ternal user.

  • Page 11: System Telephones At The Internal Isdn Port

    System telephones at the internal ISDN port System telephones at the internal ISDN port System telephones Your PABX is prepared for operation with system telephones. No special programming is required for these system telephones. The PABX automatically recognizes the activated system telephones and provides functions typical for these telephones in a special menu. You can also configure several function keys on system telephones and expansion modules for the system telephones.
  • Page 12 PABX system menu The following features are available in the system menu: · Telephone directory for the PABX · Follow me · Direct call · Switching call modes (day/night) · Cost registration · Refer to the operating instructions of the terminal device being used to find out how to reach the PABX system menu. Telephone directory Using system telephones, you can access the PABX telephone directory.
  • Page 13 PABX system menu Cost logging The cost logging function allows you to view and, if desired, delete the number of accumulated units and the costs of calls for the terminal de- vices. This feature is protected by the 6-digit PIN2. If you wish to clear all of the counters for the terminals devices enter »*«...

  • Page 14: Making Calls

    Making Calls Making Calls Some terminal devices use their own special procedures for the functions described in the following. Refer to the operating instructions for the terminal device being used for detailed information. Only telephone connections, i. e. calls between subscribers, are presented in the following usage procedures as examples. For analog tele- phones, these functions are only described for tone dialing terminal devices equipped with a flash key.

  • Page 15: Making Internal Calls

    Making internal calls Call pick-up from answering machine Calls that are signaled at the answering machine (the answering machine has not yet responded) can be taken within a group using the per- formance feature »Accepting a call«. If the answering machine has already accepted the connection you can also take this call from your telephone.

  • Page 16: Making Outside Calls

    Making outside calls Enabling / Inhibiting announcements at telephones Lift up Enable announcements / Ack. Replace handset Inhibit announcements signal handset Making outside calls Your PABX system comes equipped with an external ISDN port, with the option for an external, analog port (POTS module). You can set up two external connections via the two B channels for this ISDN port, and one external connection via the external analog port.

  • Page 17: Trunk Group (Routing Discrimination)

    Trunk group (routing discrimination) Making external calls with prefix code You wish to make a call to an external party. Lift up Dial line access digit Dial external number Subscriber External call handset is called If you hear the busy signal after dialing the first 0 your telephone either does not have authorization for making exter- nal calls, or the external ISDN connection is busy.
  • Page 18 Trunk group (routing discrimination) In the following procedures a distinction is made between analog and ISDN telephones with regard to use and acous- tic tones/signals. Programming an automatic »Completion of Call on No Answer« for analog phones Internal or external Ack.

  • Page 19: Calling Several Telephones (Team Call)

    Calling several telephones (team call) Calling several telephones (team call) You can place a call to all the members of a team using the assigned number (group call). A distinction is made between thee types of team call variants, »Team call simultaneous«, »Team call linear«, »Team call rotating« and »Teamcall adding«.
  • Page 20 Calling several telephones (team call) Noting an external ISDN connection You can use for each terminal device an »automatic call back« (subscriber free) or note »an external ISDN connection«. The last entered fea- ture will be active. The performance feature entered previously will be canceled. ISDN terminal devices can use this feature provided keypad dialing is possible during an ongoing call or when the line is busy.
  • Page 21 Calling several telephones (team call) Showing names in the display of the system telephone When a subscriber is called by an internal or external party, the name that is entered in the telephone directory is shown in the display in ad- dition to the telephone number.
  • Page 22 Calling several telephones (team call) Activating direct dial-in #65* *65# Lift up Deactivate Reactivating Ack. Replace handset direct dial-in direct dial-in signal handset The numbers stored in the PABX for direct calls are retained even when the direct call function is deactivated. Deleting a direct dial-in number #65# Lift up...
  • Page 23 Calling several telephones (team call) Please note that you must first allocate a multiple subscriber number (MSN) or direct dial-in number to this service number during PC con- figuration. Room monitoring is protected by a 6-digit PIN 2 and can be activated by entering this PIN 2. In the initial state, this PIN 2 is set to 000000.
  • Page 24 Calling several telephones (team call) Project number for an external call from an ISDN terminal device You can use this feature at an ISDN terminal if your ISDN terminal device supports the function »Net direct« (Keypad) during an ongoing call. You are conducting a call and wish to register it for a project.

  • Page 25: Never Out Of Touch

    Never Out of Touch Never Out of Touch Call forwarding Using the function »Call forwarding«, the PABX provides you with a means for remaining accessible, even if you leave your desk or phone. This is achieved by the system automatically forwarding calls to another internal or external number. During PC configuration for the PABX you can specify for each internal extension whether this feature is to be executed within your PABX system or in the exchange.
  • Page 26 Never Out of Touch Deactivating call forwarding Lift up Permanent call forwarding / Ack. Replace handset Call forwarding on no reply / signal handset Call forwarding on busy Call forwarding in Teams Certain conditions apply to subscribers that are assigned to a team for call forwarding: ·...

  • Page 27: Monitoring Costs

    Monitoring costs Setting up call forwarding from an external location Enter Ack. Internal number whose Destination num- Ack. PIN 2 signal calls are to be forwarded ber for call for- signal warding You will then hear the positive acknowledgement signal for about 1 second; the connection is then terminated and you will hear the busy sig- nal.
  • Page 28 Monitoring costs Charge counter The PABX manages a charge counter for each internal user on the basis of the transmitted charge rate intormation. The counter logs the costs of all calls. You can use the PABX menu or the charge logger program to display the counter for an internal user. You can also reset the counters.
  • Page 29 Monitoring costs The charge rate data for the LCR function can be downloaded from the Internet site www.telefonsparbuch.de. Funkwerk Enterprise Com- munications GmbH is not liable for, nor can it guarantee the up-to-dateness, completeness and correctness/freedom from error of the rate tables.
  • Page 30 Monitoring costs Activating the LCR procedure ==== 7812 Lift up Ack. Enter PIN Ack. signal Code Ack. handset signal (0000 = default set- signal ting) Deactivating the LCR procedure ==== 781# Lift up Ack. Enter PIN Ack. signal Code Ack. handset signal (0000 = default set-...

  • Page 31: Pabx Settings

    PABX Settings PABX Settings Activating and deactivating call signaling for analog terminal devices You can activate/deactivate the ringing of your analog terminal devices for internal, external or all calls. You will still have use of all of the ot- her functions for the terminal device. When the caller places a call he/she will hear the ringing signal. When you lift up the handset during a call (you can not hear the call) you will be connected with the caller.

  • Page 32: Features Without User Action

    Features without user action Enabling / Inhibiting subscribers within a team (log-in, log-off) Lift up Enable/Inhibit Team number Ack. Replace handset subscribers signal handset (00...09) Enable / inhibit member(s) in all teams (log-in, log-off) 943* Lift up Enable/Inhibit Ack. Replace handset subscribers signal...
  • Page 33 Features without user action Sending/Receiving of SMS messages is only possible: · If you have applied for this feature for your USB port (by calling the SMS center of your service provider and comple- ting the application procedure). · If the number for the SMS center for your service provider is stored in the PABX. ·...
  • Page 34 Features without user action Extended adressing (Sub-addressing) An ISDN terminal device can be reached at a certain MSN. Using the feature »SUB« (Subaddressing) you can expand the addressing function for a terminal device with a certain MSN. Subaddressing is transferred transparently by the PABX. You can only utilize this feature if the feature »SUB«...
  • Page 35 Features without user action Protection of data link You are in the middle of sending out several fax messages. The feature »Call waiting« is configured at the connection for your fax machine. If you receive a call at a different fax device at the same time, data transfer will be interfered with, or even disrupted completely by the call wai- ting signal.

  • Page 36: Conducting Calls With Several Subscribers

    Conducting calls with several subscribers Conducting calls with several subscribers While you are conducting a call you can · call a further party (inquiry call). · accept a second call during an ongoing call (call waiting). · transfer a call. ·...
  • Page 37 Conducting calls with several subscribers Accepting a call (entering into an inquiriy call) You are conducting a call. A second party calls you. You hear the call waiting signal. Dial this code. Youwillbeconnectedwiththewaitingparty.Yourfirstcallisputonhold(see»Inquirycall«).Forfurtherproceduresrefer also to »Broker's call« or »Three-party conference call«. Refusing a call You are conducting a call.
  • Page 38 Conducting calls with several subscribers Connecting (ECT) During an ongoing call, you have the option of accepting a further call, or of initiating a second call yourself. The first party is put on hold du- ring the inquiry call. You can then connect both parties with one another and you will be disconnected (from that call). In the Professional Configurator you can define for each subscriber separately whether an external party is to be put on hold in the PABX or in the exchange.
  • Page 39 Conducting calls with several subscribers Dial this code to return to your first caller; the second party is put on hold. You can then use this code to switch back and forth between the two callers. You can end the call that is on hold. Dial this code.
  • Page 40 Conducting calls with several subscribers System parked inquiry You are talking on the telephone and would like to route this call to a colleague. However, you are unsure about your colleague's current loca- tion. Use the »system parked inquiry« feature to keep the caller within the PABX waiting loop. You can now use your telephone for an an- nouncement or message signaling to your colleague that he or she has a waiting inquiry call.

  • Page 41: Installation

    Installation Installation Installation of the PABX Before beginning the installation check the package to ensure that all items are included. Contents: · 1 PABX unit · Plug-in power supply unit · 1 ISDN connection cable (3 meters) · 1 USB connection cable (3 meters) ·...
  • Page 42 Installation of the PABX .Opening the PABX: »C« is the front of the PABX system. Pull the two plastic springs mar- ked»A« outward until the cover is released. Lift off the cover carefully toward the rear. It can then be easily lifted off. The terminal panel is then visible under the enclosure cover. ·...
  • Page 43 Installation of the PABX Connections to the PABX system 1 - Plug-in power supply unit 2 - View inside the PABX system 3 - NT 4 - Splitter 5 - DSL modem S0 extern S0 intern 1a/b 2a/b 3a/b 4a/b Modul S0 intern a/b1 a/b1...
  • Page 44 Installation of the PABX Terminals of the PABX 1 - Plug-in power supply unit 2 - Analog connections a/b1, a/b2 3 - Cable entries 4 - Cut-out area for POTS connection 5 - USB port 6 - WAN/xDSL port LAN1 LAN2 7 - LAN port Internal ISDN connection...
  • Page 45 Installation of the PABX tions that run via the USB connection can be started. The LED will blink when the USB driver is active at the PC connected to the system and data is being exchanged via the USB port. Ethernet connection LAN1 The port designated LAN 1 is set automatically to the maximum data transfer rate (from 10 Mbits/ semi-duplex up to 100 Mbit/s full duplex) for the opposite terminal (PC).

  • Page 46: Modules

    Please observe that only one module can be inserted into each available PABX slot: Slot 2 = Module elmeg M 1 POTS or module elmeg M 2 a/b. Slot 1 = Module elmeg M 4 DSP (only elmeg T444). Installation of the module elmeg M 1 POTS...
  • Page 47 »hum loops« may be produced. Installation of the module elmeg M2 a/b 1 - Fixing holes funkwerk 2 - Connector 3 - Fixing holes Connection to the PABX system is made using the ribbon cable provided with the system. The two analog subscribers are connected at jacks...
  • Page 48 Modules Installation of the module elmeg M4 DSP As shown in the picture, insert the module at an angle of about 45 degrees into the socket (A) and then press it down (B) until the catches of the connector lock in place in the module. To remove the module, press both catches out at the same time and the module will snap out to the position shown at the bottom of the picture.

  • Page 49: Commissioning The Phone Part

    Commissioning the phone part Commissioning the phone part Phone number plan When you start up your PABX for the first time a number of settings are already pre-configured (default settings). This includes the internal numbers. This means that you can place calls immediately after switching on your PABX. Internal numbers: ·...
  • Page 50 Commissioning the phone part · Music on hold (MOH): Melody 1 is played. · No time or date is stored. · The charge rate counters are set to 0. · Up to 500 call data records can be stored for the terminal devices. ·...
  • Page 51 Commissioning the phone part Initial startup (telephone operation) Install your PABX as described in the section »Installation »«. Make all necessary connections, including the 230 V AC mains power supply. When you switch on the 230 VAC power supply you may not interrupt the supply of power during the initialization phase of the PABX (20 seconds!) In its initial state, the PABX will signal an external call at the analog terminal devices and at the ISDN terminal device that has the number 20.
  • Page 52 Commissioning the phone part PIN 1 / PIN 2 You can prevent misuse of your PABX by other parties by implementing various security functions. Your PABX settings can be protected using your 4-digit PIN1 (code number). Access by external parties (remote access) is protected using your 6-digit PIN2. PIN 1 (4-digit): Security precaution against misuse of your PABX by other parties.
  • Page 53 Commissioning the phone part If you delete a call account, external calls can no longer be made from the assigned terminal device. Charge limitation On/ Off P890     /      Code internal number Activate / Deactivate Ack. signal Setting the date and the time If your service provider does not transmit date and time data, you can enter the date and time manually.
  • Page 54 Commissioning the phone part Configuration by the specialized dealer Remote access You can also have your PABX configured by the service center at a certified dealer's. Call the service center, get their advice and tell them how you wish to have your system configured. The dealer's service center can then configure your PABX system remotely from their office. Your dealer can provide you with the number for the service center.
  • Page 55 Commissioning the phone part The PABX system is now enabled for dial-in by the service center. It is now possible for the service technician to dial in to your PABX, to read out (export) your configuration data, to edit this data and to transfer the data back into the PABX.

  • Page 56: Starting An Ip Telephone With The Dsp Module

    Starting an IP telephone with the DSP module Starting an IP telephone with the DSP module Your PABX system can be equipped with a DSP module. After your PABX system has run up it will recognize the module and you can then begin configuration at the IP phone.

  • Page 57: Pabx And Pc

    PABX and PC PABX and PC A CD containing the Windows configuration program and other software and drivers is included in the PABX package. Contents der CD-ROM In these operating instructions we would like to give you a brief summary of the software included in the scope of supply for the system. The software programs themselves are not described in these instructions.

  • Page 58: Application Programs

    Application programs LCR Professional Both provider and routing tables can be prepared and edited individually using this new LCR procedure. This LCR procedure can be confi- gured using the Web-based PC program supplied with the system. You can activate/de-activate the LCR procedure using either the »Professional Configurator«, or a code sequence on the telephone. Application programs Adobe Acrobat Reader: Program for viewing and printing PDF documents.
  • Page 59 Drivers When the installation has been performed correctly, the following entry will appear in the device manager under the list of network cards:»elmeg Txxx USB Remote NDIS Network Device«. Removing the default driver If you have not installed the elmeg USB driver, the standard driver for »Composite USB device« will be installed by Windows. This is indica- ted by an entry in the device manager under »Universal serial bus controller«.

  • Page 60: Configuration With A Pc

    Configuration of the PABX through the USB port requires a Windows operating systems that supports USB. (as of 08/2002: Windows 98 / ME / XP/ 2000). or with elmeg T444 · Use a Cat. 5 Ethernet cable to connect one of the Ethernet ports of your pabx with the PC.

  • Page 61: Description Of The Router Functions

    Description of the router functions Description of the router functions The PABX system provides all functions required for high-performance Internet access for individual Pcs, or for an entire LAN, via xDSL or ISDN. A firewall integrated into the PABX, together with NAT (network address translation) provides the necessary security, while the DHCP server and DNS proxy functions ensure that configuration effort is kept to a minimum, both for the PABX system and for your PCs.
  • Page 62 Description of the router functions Connection of a PC through Ethernet or Fast Ethernet You can utilize the Internet access function of the PABX system regardless of the operating system (Linux, MAC OS, MS-Windows, Palm-OST, ...) or type of device (PC, MAC, PDA, Webpad) when you connect devices via Ethernet or FastEthernet. The PABX system is pro- vided with the interface LAN 1.
  • Page 63 Description of the router functions You can configure the following parameters: Default TTL If you can not reach certain sites in the Internet (a »ping« is answered with the message »destination unreachable«) it may be meaningful to increase the »TTL« parameter (default is 64) and specify that all PCs configured via DHCP to be re-assigned configuration from the DHCP server (or simply restart your pcs).
  • Page 64 Description of the router functions · All IP addresses must belong to the same IP network, meaning that the network part of the IP address (and with it, the netmask) must be identical. Example: · IP address for the PABX: 192.168.1.250 ·...
  • Page 65 Description of the router functions · You can configure more than one IPS in your PABX system. · You have one DSL connection that is not always available. Here, you can configure the PABX system so that it automatically attempts to set up an Internet connection via DSL. If this attempt is unsuccessful Internet connection via ISDN can be programmed using a different ISP.
  • Page 66 Description of the router functions Firewall When you use NAT, the PCs connected to the PABX are well protected against attacks from the Internet. If you wish to have additional security you can also use the integrated package Filter Firewall. A firewall acts as a logical wall for data packets between the Internet and the LAN which has »holes«...
  • Page 67 Description of the router functions The PABX system also generates a call date record for connections made by the router. The call data records contain detailed information about the call. For example: Date and time, duration of the call, number of the called party, number of the calling party, type of connection, communication costs and possible project numbers.

  • Page 68: Appendix

    Appendix Appendix Troubleshooting Not every fault or malfunction is an actual PABX system error. Check your installation configuration with the aid of the following section. Fault Description Possible Cause Fault Remedy No dial tone after lifting PABX not connected to power Check 230 V AC outlet (for example by plugging in a lamp) handset.
  • Page 69 Troubleshooting Fault Description Possible Cause Fault Remedy No automatic call-backs No pabx number has been entered While configuring your pabx system with the PC, make this entry under External Numbers. possible. with a point-to-point access. Invoicing for your Charge Transfer of the currency amount is Apply for the procedure you wish to have, or change the tariff unit factor in the Charge Manager and in Manager is set too high or set for your ISDN connection ins-...

  • Page 70: Technical Specifications

    Technical specifications Technical specifications PABX: Dimensions W x H x D: 260 x 192 x 40 mm Weight, approximately: 0.7 kg without plug-in power supply Temperature range: 5° C...40° C Mains voltage: 230 V AC Rated power consumption approx. 8 VA with 2 connected ISDN telephones: Maximum power consumption: 25 VA...
  • Page 71 Technical specifications Terminal: Self powered terminal Speed rating: Full Speed Ethernet connections: LAN1 10/100MBit/s via RJ45 jack LAN2 WAN / xDSL10MBit/S via RJ45j ack...
  • Page 72 Technical specifications...

  • Page 73: Index

    Index Index from another phone (Follow me) ... . 22 call mode ......28 Accepting.
  • Page 74 Index ControlCenter ......53 External POTS connection ....43 Controll charge .
  • Page 75 Index IP addresses ......58 Netbios filter ......62 IP addressing.
  • Page 76 Index T-DSL ......60,61 Team call ....15,16,17,18,19,20 R key .
  • Page 77 Index Windows 98 / NT4 ..... . 56 Windows configurator ....53 X.31-Standard .

  • Page 79: Brief Description Of Functions

    Brief description of functions Brief description of functions This brief description of functions applies to the use of analog terminals. If certain functions of ISDN terminals are not possible, please do re- fer to the operating instructions of the respective ISDN terminal. Pick-up of the call Pick-up of the call b*0g...
  • Page 80 Brief descrip-tion of functions Returning to Broker's call Call waiting Accepting a waiting call. The call put on hold remains gR2g Accepting a waiting call. The call put on hold is terminated galbg Refusing a waiting call Announcement Message to a party b*540tg Call modes Activating all day call modes...
  • Page 81 Brief description of functions Tracing Tracing g*51qa Project numbers Enter project number b*50t#qtg Project number for an external call lbgR*50 t#qRg Answering machine: Pick-up of a call from the answering machine b#0g Multifunctional device Multifunctional device: Telefax group 3 b*773tg Keypad functions Initiating keypad functions (*or#)
  • Page 82 Brief descrip-tion of functions...
  • Page 84 Woltorfer Str. 77 31224 Peine End customer hotline 0900 1510 110 pro Minutes 0.62 EURO Mo. - Fr. 08.00 p.m. to 05.00 p.m. Funkwerk Enterprise Communications GmbH Südwestpark 94 D-90449 Nürnberg http://www.funkwerk-ec.com Subject to modifications 5116 000000.0 Ausgabe 2 060106...

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