Install Interaction Session Manager - Interactive Intelligence Audiocodes Mediant 800 based Installation And Configuration Manual

Install Interaction Session Manager

Interaction Session Manager is an Interaction Center server subsystem designed to interact with
client applications written with IceLib. It provides a layer of business logic, security, and caching
that enables commonly shared behavior between client applications.
The Interaction Session Manager install is available as a shortcut on the Interaction Media Server
appliance desktop (not available on all models).
This section contains Interaction Session Manager installation procedures. For information on
planning, licensing, requirements, and configuration instructions, see Session Manager Developer
Application Note in the Technical Reference Documents section of the IC Documentation Library.
The IC Documentation Library is located on the Support website at
https://my.inin.com/support/products/ic40/Documentation/index.htm. This document is also
located in the Interaction Media Server appliance's D:\ININ Documentation directory.
To install Interaction Session Manager:
1. On the Interaction Media Server desktop, double-click the Click to Install Interaction
Session Manager icon. The Welcome to the Interaction Recorder Remote Content Service
Setup Wizard for IC 4.0 dialog opens.
Interaction Media Server Appliance Installation and Configuration Guide 31