Optional post-installation configuration
To install Interaction Recorder Remote Content Service:
1. On the Interaction Media Server desktop, double-click the Click to Install Interaction
Recorder Remote Content Service icon. The Welcome to the Interaction Recorder
Remote Content Service Setup Wizard for IC 4.0 dialog opens.
2. Click Next. The Custom Setup dialog opens.
3. If applicable, do the following optional actions:
To access custom installation features, select the IR Remote Content Service Feature icon.
•
To reset your Custom Setup selections to the default level, click Reset.
•
To ensure that the hard drive has enough free space to install the software, click the Disk
•
Usage button and, in the resulting dialog, verify that you have at least 350 megabytes of
free space.
To choose a different installation location, click Browse and select a different directory.
•
Note: By default, the Interactive Intelligence QoS driver will be silently installed and the
certificate will be added to the Trusted Publishers list. If your site has reasons to modify this
default behavior, see KB article Q131006915300479 and follow the instructions provided to
modify the QoS properties and run the install using Group Policy or other methods.
Interaction Media Server Appliance Installation and Configuration Guide
Install Interaction Recorder Remote Content
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