Optional post-installation configuration
9. If necessary, repeat the previous step for any additional Interaction Center servers that you
want to connect with this Interaction Recorder Remote Content Service server.
10. Click Next. The Domain User Validation dialog opens.
11. In the Password text box, enter the password of the currently logged in user.
Note: The user account that you used to log on to this server machine must be a member of
the Administrators group and must be able to access the shared network resources of the
Interaction Media Server.
12. Click Next. The IC Server Name dialog opens.
13. In the IC Server Name text box, enter the fully-qualified domain name for the main
Interaction Center server and then click Next. This step creates the necessary security
certificates to that the systems can communicate.
14. If the Interaction Center server resides in a different domain than the machine on which you
are installing Interaction Recorder Remote Content Service, select the Use IC Credentials To
Login To IC Server check box.
15. In the User and Password textboxes, supply the credentials of a defined Interaction Center
server administrator.
Interaction Media Server Appliance Installation and Configuration Guide
Install Interaction Recorder Remote Content
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