ZyXEL Communications VMG8924 Getting Started
Hide thumbs
Also See for VMG8924:
- User manual (31 pages) ,
- Wireless networking manual (7 pages) ,
- Setup manual (2 pages)
Related Manuals for ZyXEL Communications VMG8924
Summary of Contents for ZyXEL Communications VMG8924
- Page 1 Welcome to John Lewis Broadband Getting started with your wireless router ZyXEL VMG8924...
-
Page 2: Table Of Contents
Contents Before you begin Read this before you start setting up. Get connected What to do and when. Wi-Fi How to set up and use a Wi-Fi connection. Connection troubleshooting What to do if you’ r e having problems connecting. Frequently asked questions Find out about your usernames and more information about your router. -
Page 3: Before You Begin
Before you begin If you’re new to John Lewis Broadband, please wait until we’ve activated your broadband before you set up your router. We’ll let you know by email and text (if we have your mobile number). If this is a replacement router for an existing John Lewis Broadband service, you can jump straight to page 5. -
Page 4: Get Connected
Get connected Step 1a – Connecting to single phone socket If you have a socket like this, you will need to use the included microfilter as shown. If you have a double socket, skip to Step 1b. AD SL v1. 0 Single socket NTE5/Non-NTE5 •... - Page 5 Step 2 – Set up your router • Connect the stand to the bottom of the router and make sure it’ s steady when you stand it up. • Plug the power cable into the back of your router and the other end into a power socket. •...
- Page 6 Step 3 – Connect your computer When setting up for the first time, connecting with the Ethernet cable is a quick way to check that everything is working as it should. Once you’ve connected to the Internet, you can then switch to using Wi-Fi. If this isn’t convenient or you’d prefer to use Wi-Fi right away, turn to page 8 and follow the instructions there, but please make sure you return to page 7 once Wi-Fi is connected.
- Page 7 Step 4 – Get online This is the easy part… Put this guide down, make yourself a drink and come back in 15 minutes. Don’t try to use the Internet while you’ r e waiting (even if the Internet light turns green), as your router might still be setting itself up.
-
Page 8: Wi-Fi
Wi-Fi Your router is ready for Wi-Fi use out of the box. The steps shown below should work with any computer or device that supports Wi-Fi connection. How to connect to your Wi-Fi Network If you’re setting up your router for the first time, please make sure you go back and follow the steps on page 7 once Wi-Fi is connected. - Page 9 If you’re having trouble connecting... • If you’ve already connected with the Ethernet cable (yellow), remember to unplug it when switching to Wi-Fi. • Make sure you enter the Wi-Fi Password exactly as shown. Check the back of your router if you need a reminder. L i g h t •...
-
Page 10: Connection Troubleshooting
Connection troubleshooting If you’re a new customer, please make sure that your broadband service is ready before you continue. We’ll send you an email to confirm this (and a text message if we’ve got your mobile number). If you’ r e having problems connecting, look at the lights on the front of your router and follow the appropriate instructions. - Page 11 If the Internet light is red Your router can’t connect to our network. Turn it off for 15 minutes and try again. If this doesn’t fix the problem, follow the factory reset instructions on page 13 and try again. If the Internet light is still red after trying the above, call our Support Team on 0800 022 3300 to report a fault.
-
Page 12: Frequently Asked Questions
Frequently asked questions Should I leave my router switched on all the time? Yes. Leaving your router on will make sure you get the best speed and performance from your service. Don’t switch it off at night! Regularly switching off your router can make it look like your service is disconnecting. -
Page 13: Your Router
How do I access my router settings? • Open your web browser and go to 192.168.1.1 • You’ll be prompted with a login box and you’ll need to enter the username: admin and the L ig h t password: 1234 W i- F i How do I factory Reset my router? W P S... - Page 14 What are my router’s lights telling me? Light Colour / State What does it mean? No power. Check the cables and make sure you’ve Power switched your router on at the back and at the wall socket. Router failed to start, please power off from the wall socket then power back on and try again.
- Page 15 How to find more help If you’ r e able to get online you’ll find lots of help on our website. Go www.johnlewisbroadband.com/support to browse our support pages by subject. You’ll find answers to common questions about our products & features and detailed troubleshooting guides to help you solve problems.