Troubleshooting; Printing A Test Label - Monarch 9494 Operator's Handbook Manual

Monarch marking systems thermal printer operator's handbook

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Chapter 5.

Troubleshooting

The printer uses a combination of lights to display a variety of

printer states. See the "Problems and Solutions" section for

those requiring further actions.

When an error occurs that you cannot clear, print a test label

before calling Service or sending the printer in for repair.

Printing a Test Label ––––––––––––––––––––––––––––––––––––––––

Turn the printer off and disconnect the host from the printer

before printing a test label. While printing the test label, the

printer sends a character string to the communications port.

This could cause problems at the host.

Before you call for service, print a test label. The label

contains information to help Service diagnose mechanical and

setup problems. To print a test label, hold the trigger down

and turn the printer on. The LED remains off for 1 second,

turns amber for approximately 2 seconds, and then turns off

again. Release the trigger as soon as the amber LED turns off.

LED

Trigger

5-1

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