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Summary of Contents for SmartRG SR10
- Page 1 SmartRG™ Residential Gateways April 30, 2012 Version 2.0...
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Page 2: Table Of Contents
Configuring the Layer 2 Interface (VDSL/PTM with VLAN Tags) ............. 21 Creating the WAN Service ........................22 Use Case: Provisioning Your SmartRG for Remote ACS Management ..........28 Use Case: Setting Up the LAN ........................29 Use Case: Setting Up Wireless ........................31 Use Case: Setting Up Wireless Distribution System (WDS) .............. - Page 3 Managing Your SmartRG™ Gateway ......................52 Save, Restore or Default Configurations ....................52 Update Software ............................52 Configure Time Settings ..........................53 Configure Access Controls (HTTP, Telnet, SSH, etc.) ................54 Configure User Logins ..........................55 Reset the Gateway ............................56 Hardware Reset ............................
- Page 4 SmartRG™ Residential Gateways List of Figures Figure 1 SmartRG Front Panel LEDs ......................10 Figure 2 SR10 Rear Panel Connectors ......................11 Figure 3 SR100 Rear Panel Connectors ..................... 11 Figure 4 SR350N Rear Panel Connectors ....................12 Figure 5 SR350NE Rear Panel Connectors ....................12 Figure 6 SR500N/NE Rear Panel Connectors ....................
- Page 5 Introduction Figure 43 QoS VoIP and IPTV Classifier Config ..................51 Figure 44 Time Zone and NTP Server Settings ..................53 Figure 45 Enabling/Disabling HTTP, Telnet, SSH ... Access ..............54 Figure 46 Configuring the System Log for Use In Troubleshooting............57 S m a r t R G ©...
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Page 6: Introduction
SmartRG™ Residential Gateways Introduction This document describes the features, functions and administration of SmartRG™ residential gateways. Who Should Read This User’s Manual The information in this document is intended for Network Architects, NOC Administrators, Field Service Technicians and other networking professionals responsible for deploying and managing broadband access networks. -
Page 7: Smartrg™ Residential Gateways
DHCP. NOTE If you prefer to configure your SmartRG’s WAN interface manually, connect a laptop to any of the LAN ports and follow the instructions in the “Connecting a Computer to Your SmartRG™ Gateway” and “Use Case: Creating WAN Connections for Internet Access and Remote Management”... -
Page 8: Cisco™ Prime Home™ Tr-069 Client
SmartRG™ Residential Gateways Cisco™ Prime Home™ TR-069 Client SmartRG residential gateways are equipped with the Cisco™ Prime Home™ TR-069 client. Prime Home is the premier CPE resident TR-069 client in the managed access market. It incorporates a TR-069 protocol stack, a fully developed TR-098 data model and a growing list of gateway resident applications. -
Page 9: Smartrg™ Product Family
Contact SmartRG Support for detailed descriptions and management of the features listed above. S m a r t R G © 2 0 1 2 C o n f i d e n t i a l... -
Page 10: Front Panel Leds
SmartRG™ Residential Gateways Front Panel LEDs The SmartRG’s front panel LEDs can be useful for troubleshooting and diagnostic purposes. The typical SmartRG front panel is shown below. Figure 1 SmartRG Front Panel LEDs The SmartRG front panel LEDs are defined as follows: Power ON: Power is on. -
Page 11: Rear Panel Connectors
Rear Panel Connectors SR10 DSL(WAN) Reset On/Off Power Figure 2 SR10 Rear Panel Connectors SR-100 DSL(WAN) LAN1 - 4 Reset Power On/Off Figure 3 SR100 Rear Panel Connectors S m a r t R G © 2 0 1 2... -
Page 12: Figure 4 Sr350N Rear Panel Connectors
SmartRG™ Residential Gateways SR-350N DSL(WAN) LAN1 - 4 Power On/Off (Reset on bottom) Figure 4 SR350N Rear Panel Connectors SR-350NE Ethernet(WAN) LAN1 - 3 Power On/Off (Reset on bottom) Figure 5 SR350NE Rear Panel Connectors P a g e | 12 C o n f i d e n t i a l S m a r t R G ©... -
Page 13: Sr-500N/Sr-500Ne
SmartRG™ Residential Gateways SR-500N/SR-500NE DSL(WAN) GigE(WAN) LAN1 - 4 Reset USB On/Off Power Figure 6 SR500N/NE Rear Panel Connectors S m a r t R G © 2 0 1 2 C o n f i d e n t i a l... -
Page 14: Connecting A Computer To Your Smartrg™ Gateway
Connecting a Computer to Your SmartRG™ Gateway To manually configure the SmartRG access the gateway’s embedded web UI: 1. attach your computer’s RJ45 connection to any of the SmartRG’s LAN ports (1-4) 2. configure your computer’s IP interface to acquire an IP address using DHCP 3. -
Page 15: Figure 8 Device Info Page
SmartRG™ Residential Gateways Figure 8 Device Info Page The remainder of the left menu bar items can be navigated in a similar fashion. Configure the following features and functions by expanding: Advanced Setup – WAN & LAN interfaces, routing, interface groupings, QoS, security, etc. -
Page 16: Configuring Your Smartrg™ - Common Use Cases
Enabling secure communications (IPSec) Given the breadth of a SmartRG residential gateway’s features and the diversity of applications, only the most common use cases are detailed here. Please contact SmartRG Support to inquire about additional use cases. Use Case: Creating WAN Connections for Internet Access and Remote... -
Page 17: Configuring The Layer 2 Interface (Ethernet)
Configuring Your SmartRG™ - Common Use Cases Figure 9 Internet / TR-069 Management WAN Connection WAN connection creation is a two-step process beginning with the configuration of a layer 2 interface (Ethernet or DSL) followed by the creation of a layer 3, WAN service. Common WAN services include PPPoE, DHCP and Static IP. -
Page 18: Configuring The Layer 2 Interface (Ethernet With Vlan Tags)
SmartRG™ Residential Gateways Configuring the Layer 2 Interface (Ethernet with VLAN Tags) In some applications it may be necessary to segment the Ethernet WAN interface into separate VLANs. A common application for a VLAN segmented WAN interface is bridged IPTV as detailed in the “Bridged IPTV Configuration”... -
Page 19: Configuring The Layer 2 Interface (Adsl)
Configuring Your SmartRG™ - Common Use Cases Configuring the Layer 2 Interface (ADSL) To configure an ADSL layer 2 interface: 1. Select Advanced Setup -> Layer2 Interface and click Add. Figure 12 ADSL Layer 2 Interface Configuration 2. Enter the PVC’s identifier (VPI/VCI). -
Page 20: Configuring The Layer 2 Interface (Vdsl/Ptm)
SmartRG™ Residential Gateways IMPORTANT - Check “Enable Quality of Service” if you intend to support QoS classified traffic through the WAN service. 8. Click Apply/Save. NOTE Enabling QoS for routed IPTV service configurations will improve channel change performance. Configuring the Layer 2 Interface (VDSL/PTM) To configure a VDSL / PTM layer 2 interface: 1. -
Page 21: Configuring The Layer 2 Interface (Vdsl/Ptm With Vlan Tags)
Configuring Your SmartRG™ - Common Use Cases 6. Click Apply/Save. NOTE Enabling QoS for routed IPTV service configurations will improve channel change performance. NOTE 802.1P (priority) and 802.1Q (VLAN tag) values will be set at the time of WAN Service creation as detailed in, “Creating the WAN Service.”... -
Page 22: Creating The Wan Service
SmartRG™ Residential Gateways Creating the WAN Service WAN Services are created on top of previously created Layer 2 interfaces. To create a WAN service: 1. Select Advanced Setup -> WAN Service and click Add. 2. Select a previously created layer 2 interface from the drop down list and click Next. -
Page 23: Figure 15 Ppp Username And Password
Configuring Your SmartRG™ - Common Use Cases 5. For PPP WAN services enter the “PPP Username” and “PPP Password”. If desired, enable the firewall, NAT and IGMP Proxy. Click Next. Figure 15 PPP Username and Password -OR- S m a r t R G © 2 0 1 2... -
Page 24: Figure 16 Wan Ip Settings
Two or more SmartRG gateways can be configured for WDS operation. The example below depicts a WDS deployment with three SmartRG gateways in a large home or office – one primary gateway in the center of the building and one remote gateway at either end of the building. - Page 25 1. On the primary SmartRG gateway: configure the routed WAN connection following the instructions in the “Use Case: Creating WAN Connections for Internet Access and Remote Management” section. 2. On the remote SmartRG gateway(s): no WAN configuration is required as the WAN connection is unused. To configure the LAN interfaces…...
- Page 26 SmartRG™ Residential Gateways not included in the DHCP server pool on the primary SmartRG gateway. IMPORT At this point your web browser session will terminate as the LAN IP address has changed from 192.168.1.1 to 192.168.1.x. Reconnect your web browser to the remote SmartRG referencing the new LAN IP address.
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Page 27: Figure 17 Wan Nat, Firewall And Igmp Settings
Configuring Your SmartRG™ - Common Use Cases Figure 17 WAN NAT, Firewall and IGMP Settings 8. Select the WAN interface to be used by this WAN service. Click Next. 9. Select “Obtain DNS info from a WAN interface” and select the desired WAN interface from the drop down list (a single WAN interface is common unless you are creating bridged IPTV configurations) –or- select “Use the following Static DNS IP address”... -
Page 28: Use Case: Provisioning Your Smartrg For Remote Acs Management
Use Case: Provisioning Your SmartRG for Remote ACS Management NOTE This step is not required for production SmartRG gateways. SmartRG maintains an “Activation Server” that associates MAC addresses with service providers’ ACS management URLs. After the SmartRG has established its WAN connection (using the Connect-and-Surf algorithm) it connects to the SmartRG Activation Server and reports its MAC. -
Page 29: Use Case: Setting Up The Lan
Configuring Your SmartRG™ - Common Use Cases Use Case: Setting Up the LAN To configure the SmartRG’s LAN interface: 1. Select Advanced Setup -> LAN Figure 19 LAN Settings 2. Leave the “GroupName” as Default. 3. Set the LAN interface’s “IP Address” and “Subnet Mask” – Default values are: 192.168.1.1/255.255.255.0. -
Page 30: Figure 20 Adding Dhcp Static Ip Leases
SmartRG™ Residential Gateways Figure 20 Adding DHCP Static IP Leases 8. Enter the LAN host’s “MAC Address” and the desired “IP Address.” 9. Click Apply/Save and repeat steps 7 and 8 for all static IP LAN hosts. P a g e... -
Page 31: Use Case: Setting Up Wireless
4. Select the “Country” from the dropdown list. 5. Click Apply/Save. NOTE The SmartRG provides support for 3 additional guest/virtual wireless access points. S m a r t R G © 2 0 1 2 C o n f i d e n t i a l... -
Page 32: Figure 22 Wireless - Security Settings
SmartRG™ Residential Gateways 6. If you would like to select a specific Wi-Fi channel (1-11), select Wireless -> Advanced and change the Channel setting. The default value is “Auto.” 7. Select Wireless -> Security Figure 22 Wireless - Security Settings 8. -
Page 33: Use Case: Setting Up Wireless Distribution System (Wds)
Two or more SmartRG gateways can be configured for WDS operation. The example below depicts a WDS deployment with three SmartRG gateways in a large home or office – one primary gateway in the center of the building and one remote gateway at either end of the building. - Page 34 3. On the primary SmartRG gateway: configure the routed WAN connection following the instructions in the “Use Case: Creating WAN Connections for Internet Access and Remote Management” section. 4. On the remote SmartRG gateway(s): no WAN configuration is required as the WAN connection is unused. To configure the LAN interfaces…...
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Page 35: Use Case: Creating Iptv Service Configurations
Configuring Your SmartRG™ - Common Use Cases Use Case: Creating IPTV Service Configurations The SR350N, SR350NE, SR500N and SR500NE SmartRG gateways are designed to meet the demands of IPTV service deployments. Typically IPTV services have been deployed using bridged architectures with public IP addresses assigned to the IPTV Set-top-boxes (STBs) connected to the gateway’s LAN ports. -
Page 36: Bridged Iptv Configuration
SmartRG™ Residential Gateways SmartRG gateways are designed to exceed the high bandwidth demands of either IPTV service architecture. Refer to the appropriate section below to configure the SmartRG gateway for your particular IPTV deployment architecture. Bridged IPTV Configuration A bridged IPTV configuration is comprised of: ... -
Page 37: Creating Bridged Wan Connections
Configuring Your SmartRG™ - Common Use Cases Creating Bridged WAN Connections To configure the SmartRG for bridged IPTV service deployments (with one or more WAN connections) start by creating the bridged WAN connections: 1. Create a Layer 2 interface following the instructions detailed in: a. -
Page 38: Figure 28 Creating A Bridged Wan Service
SmartRG™ Residential Gateways 4. Select “Bridging” and click Next. Figure 28 Creating a Bridged WAN Service 5. Review the bridged WAN service summary and click Apply/Save if you are satisfied. 6. Repeat steps 1-5 as necessary to support your particular IPTV configuration (i.e. single or multi-WAN connection). -
Page 39: Figure 29 Iptv Layer 2 Interface Summary (Multi-Wan Bridge Group)
Configuring Your SmartRG™ - Common Use Cases At the conclusion of step 9 your Layer 2 Interface summary (Advanced Setup -> Layer 2 Interface) will look similar to: Figure 29 IPTV Layer 2 Interface Summary (Multi-WAN Bridge Group) NOTE The generalized (more complex) IPTV bridge group is detailed here. The majority of DSLAMs require only a single WAN connection to support IPTV services. -
Page 40: Figure 30 Iptv Wan Service Summary (Multi-Wan Bridge Group)
SmartRG™ Residential Gateways Your WAN Service summary (Advanced Setup -> WAN Service) will look similar to: Figure 30 IPTV WAN Service Summary (Multi-WAN Bridge Group) 10. Select Advanced Setup -> Interface Grouping. Figure 31 Creating an IPTV Bridge Interface Group... -
Page 41: Figure 32 Defining An Iptv Bridge Interface Group
Configuring Your SmartRG™ - Common Use Cases 11. Click Add. Figure 32 Defining an IPTV Bridge Interface Group S m a r t R G © 2 0 1 2 C o n f i d e n t i a l... -
Page 42: Figure 33 Typical Iptv Bridge Interface Group
SmartRG™ Residential Gateways 12. Enter the “Group Name.” 13. Highlight the bridged “WAN Interfaces” to be included in the bridge group and click <-. 14. Highlight the LAN Interfaces to be included in the bridge group and click <-. Figure 33 Typical IPTV Bridge Interface Group 15. -
Page 43: Routed Iptv Configuration (Single Wan Connection)
LAN (e.g. Internet data, IPTV and VoIP) as detailed in, “Use Case: Applying Quality of S.” NOTE The SmartRG family of gateways employs “Differentiated Services” (RFC 2474) to provide IP traffic QoS. When configuring QoS for various traffic categories the following Differentiated Services Code Point (DSCP) values or suggested: ... -
Page 44: Routed Iptv Configuration (Multiple Wan Connections)
WAN connection, routed IPTV service configuration is shown below. Figure 35 Routed IPTV Configuration (Multiple WAN Connections) To configure the SmartRG for multi-WAN connection, routed IPTV service deployments, follow the single WAN connection, routed IPTV configuration instructions above –plus- add bridged WAN connections using the instructions detailed in, “Creating Bridged WAN Connections.”... -
Page 45: Use Case: Applying Quality Of Service (Qos) To Voip And Iptv Lan Traffic
(e.g Internet data and file transfers). Time critical traffic commonly includes SIP signaling (VoIP call setup/teardown) and IGMP signaling (IPTV channel change). The SmartRG line of gateways prioritizes time critical traffic using the “Differentiated Services Code Point” field in the IP header as defined by RFC 2474. -
Page 46: Figure 37 Enable The Smartrg's Qos Processing
Layer 2 Interface configuration sections. 2. Select Advanced Setup -> Quality of Service -> QoS Config Figure 37 Enable the SmartRG's QoS Processing 3. Check “Enable QoS”, set the “Default DSCP Mark” to “No Change(-1)” and click Apply/Save. -
Page 47: Figure 39 Qos: Iptv Queue Configuration
Configuring Your SmartRG™ - Common Use Cases 5. Name, enable and select the WAN interface to be fed by this queue. IMPORTANT Select the routed WAN interface created in the “Creating the WAN Service” section. NOTE 6. Select a “Precedence” of 1. -
Page 48: Figure 40 Qos Queue Enable
SmartRG™ Residential Gateways 11. Leave the “DSL Latency” value set to Path0 and Click Apply/Save. NOTE The default data queue depicted in the QoS architecture diagram above does not need to be specifically created. 12. Enable the newly created queues by selecting Advanced Setup -> Quality of Service -> QoS Queue Config, check the “Enable”... -
Page 49: Figure 41 Qos Voip Classifier Configuration
Configuring Your SmartRG™ - Common Use Cases 13. Create the VoIP traffic classifier by selecting Advanced Setup -> Quality of Service -> QoS Classification and click Add. Figure 41 QoS VoIP Classifier Configuration 14. Set the Name, Rule Order, and enable the classifier rule. -
Page 50: Figure 42 Qos Iptv Classifier Configuration
SmartRG™ Residential Gateways 19. Create the IPTV traffic classifier by selecting Advanced Setup -> Quality of Service -> QoS Classification and click Add. Figure 42 QoS IPTV Classifier Configuration 20. Set the Name, Rule Order, and enable the classifier rule. -
Page 51: Figure 43 Qos Voip And Iptv Classifier Config
Configuring Your SmartRG™ - Common Use Cases 23. Assign the Classification Queue (identified by WAN interface&Precedence&Path). 24. Click Apply/Save. The correct classifier configuration for VoIP and IPTV services should look like: Figure 43 QoS VoIP and IPTV Classifier Config The QoS configuration is now complete. -
Page 52: Managing Your Smartrg™ Gateway
SmartRG™ Residential Gateways Manag ing Your SmartRG ™ Gateway Save, Restore or Default Configurations To save the existing gateway configuration to your hard drive: 1. Select Management -> Settings -> Backup. 2. Click Backup Settings. To restore a previously saved gateway configuration: 1. -
Page 53: Configure Time Settings
Managing Your SmartRG™ Gateway Configure Time Settings To set the gateway’s time zone and NTP server settings: 1. Select Management -> Internet Time. 2. Select your time zone from the drop down list. 3. (Optional) Select the first, second … NTP servers from the drop down lists. (A custom NTP server can be configured by selecting “Other”... -
Page 54: Configure Access Controls (Http, Telnet, Ssh, Etc.)
SmartRG™ Residential Gateways Configure Access Controls (HTTP, Telnet, SSH, etc.) To enable/disable gateway management services such as HTTP, Telnet and SSH: 1. Select Management -> Access Control -> Services. Figure 45 Enabling/Disabling HTTP, Telnet, SSH ... Access 2. Enable/disable LAN and/or WAN access to the various management services as desired . -
Page 55: Configure User Logins
Managing Your SmartRG™ Gateway Configure User Logins SmartRG gateways support the following user roles: admin – unrestricted access by a PC connected to a LAN port support – unrestricted access by an ISP technician connected through the managed WAN interface To change user passwords: 1. -
Page 56: Reset The Gateway
After releasing the reset switch the gateway will continue booting with a factory default configuration. IMPORTANT Pressing the reset switch for more than 6 seconds causes the SmartRG gateway to reset into its boot image rendering the gateway non-functional. This condition can be detected by: ... -
Page 57: Troubleshooting
Troubleshooting Troubleshooting Accessing System Logs To configure the System Log for use during troubleshooting efforts: 1. Select Management -> System Log. 2. Click Configure System Log. Figure 46 Configuring the System Log for Use In Troubleshooting 3. Select the “Log Level” from the drop down list. “Debugging” provides the greatest level of log detail. -
Page 58: Executing Diagnostics
SmartRG™ Residential Gateways Executing Diagnostics To execute the SmartRG’s interface diagnostics: 1. Select Diagnostics. P a g e | 58 C o n f i d e n t i a l S m a r t R G © 2 0 1 2... -
Page 59: Technical Support
Monday – Friday, 5am-6pm Pacific Time (UTC-8:00) 1-360-859-1780 1-877-486-6210 (Toll free from the US & Canada) support@smartrg.com S m a r t R G © 2 0 1 2 C o n f i d e n t i a l...
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