Service; Troubleshooting Chart - Magic Chef 34HA-2CKXW-ON Use And Care Manual

SERVICE
BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:
1. Burnerflame uneven, a. clogged burner port(s), a. clean ports with straight pin. Be
sure ignitors are not sparking.
2. Burner fails to light, a. power supply not connected, a. connect power, check circuit
breaker or fuse box. Oven will not
operate during a power failure.
b. controller incorrectly set. b. see page 4.
3. Oven temperature inaccurate, a. oven not preheated, a. preheat oven 10 minutes.
• food takes too long or cooks to b. incorrect rack position, b. see page 10.
fast. c. incorrect use of foil. c. see page 10.
• pale browning, d. oven bottom incorrectly re- d. replace oven bottom correctly
• food over-done on outside and placed, see page 9.
under,:lone in center, e. oven thermostat sensing device e. reinsert sensing device securely
• over browning, out of holding clip(s), into clip(s).
4. Clock and/or light do not work. a. power supply not connected, a. connect power supply, check cir-
cuit breaker or fuse box.
b. burned out light bulb. b. replace light bulb.
c. malfunctioning switch, c. call serviceman to check.
d. malfunctioningclockorloosewir- d. call serviceman to check.
ing.
5. Surface burner flame a. air/gas mixture not proper a. call serviceman to adjust burner
• lifts off port primary air
• yellow in color
F plus a number appears in the dis- This is called a FAULT CODE. If a fault code appears in the display, press the
playand a continuous beepsounds. STOP/CLEAR pad. If the fault code reappears, disconnect power to the unit and
(Example: F 1) call the servicer. See page 4 for operating instructions.
SERVICE
Do not attempt to service the appli- cover for locationof your modeland se- If you did not receive satisfactory serv-
ance yourself unless directed to do rial numbers.) ice through your servicer or Maycor you
so in this book. Contact the dealer may contact the Major Appliance Con
who sold you the appliance for serv- sumer Action Panel by letter including
ice, If you are unableto obtain service, write your name, address, and telephone
to us. Our address is found on the rating number, as well as the model and serial
plate. See front cover for location of rat- numbers of the appliance.
ing plate.
HOW TO OBTAIN
MajorApplianceConsumer ActionPanel
SERVICE If you are not satisfied with the local re- 20 NorthWackerDrive
When your appliance requires service sponse to your service requirements, Chicago,IL 60606
or replacement parts, contact your call or write MAYCOR Appliance Parts
Dealer or Authorized Servicer. Use only and Service Company, 240 Edwards
genuine factory or Maycor parts if re- Street, S.E., Cleveland, TN 37311,
placementparts are necessary. Consult (615) 472-3500. Include or have avail MACAP (Major Appliance Consumer
the Yellow Pages in your telephone di- able the complete model and serial Action Panel) is an independent agency
rectory under appliance for the service numbers of the appliance,the nameand sponsored by three trade associations
center nearest you. Be sure to include address of the dealer from whom you asacourtofappealsonconsumercom-
your name, address, and phone hum- purchased the appliance, the date of plaints which have not been resolved
ber, along with the model and serial purchase and details concerning your satisfactorily within a reasonable period
numbers of the appliance. (See front problem, of time.
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