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Service
BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:
PROBLEM
CAUSE
CORRECTION
1. Surface burner fails to light
a. pilots are not lit (pilot ignition)
a. see page 6 to light pilots
b. power supply not connected
b. connect power, check circuit breaker or
(pilotless ignition)
fuse box
c. clogged burner port(s)
c. clean ports with straight pin
d. burners not placed correctly onto gas
d. remove and reinstall burner properly
valve
e. surface control not completely turned to
e. turn control to the LITE position untilthe
the LITE position or turned too quickly
burner ignites, then turn control to de-
from the LITE position (pilotlessignition)
sired flame size
f. power failure (pilotless ignition)
f. seepage6tolightburnerduringapower
failure
2. Burner flame uneven
a. clogged burner port(s)
a. clean ports with straight pin
b. burner not properly positioned
b. see page 13 to correctly replace burner
3. Surface burner flame
a. air/gas mixture not proper
a. call serviceman to adjust burner
• lifts off port
NOTE: Some yellow tipping with LP gas is
• yellow in color
normal and acceptable.
4. Oven burner fails to light
a. power supply not connected
a. connect power, check circuit breaker or
(pilotless ignition)
fuse box
b. pilot is out (pilot ignition)
b. see page 6 to light pilots
c. power failure (pilotless ignition)
c. an oven equipped with pilotless ignition
will not operate during a power failure
or if disconnected from power. See
page 8
5. Popping sound heard when burner
This is a normal sound that occurs with some types of gas when a hot burner is turned off.
extinguishes
The popping sound is not a safety hazard and will not damage the appliance.
6. Clock and/or ovenlight does notwork
a. power supply not connected
a, connect power supply, check circuit
breaker or fuse box
b. bulb may be loose or burned out
b. tighten or replace light bulb
c. malfunctioning switch, starter or ballast
c. call serviceman to check
d+malfunctioning clock or loose wiring
d. call serviceman to check
7. Moisture condensation on oven
a. it is normal for the window to fog during
a. leavedoorajarforoneortwominutesto
window, if equipped
the first few minutes the oven is on
allow moisture to escape
b. cloth saturated with water is used to
b. Use a damp cloth to clean window to
clean the window
prevent excess water from seeping
between the panels of glass
8. Oven temperature inaccurate
a. oven not preheated
a. preheat oven 10 to 15 minutes
• food takes too long or cooks too
b. incorrect rack position
b. see page 9
fast
c. incorrect use of aluminum foil
c. see page 16
• pale browning
d. oven bottom incorrectly replaced
d. replace oven bottom correctly
• food over-done on outside and
e. oven thermostat sensing device out of
e. reinstall sensing device securely into
under-done in center
holding clip(s)
clip(s)
• over browning
See Problem Chart on page 11
See baking Ups on page 10
9. Oven smokes excessively during a
a. food too close to burner
a. move broiler pan down one rack position
broil operation
b. meat has too much fat
b. trim fat
c. sauce applied too early or marinade not
c. apply sauce during last few minutes of
completely drained
cooking. If meat has been marinated,
drain thoroughly before cooking
d. soiled broiler pan
d. always clean broiler pan and insert after
each use
e. broiler insert covered with aluminum foil
e. never cover insert with foil as this pre-
vents fat from draining to pan below
10. Poor baking results
See pages 9 to 11 for information on
baking
2O
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