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Problem
Cannot receive a document
from some fax machines?
Cannot poll and receive
from other units?
Chapter 9
Possible cause
RX RESTRICTION is set
to ON.
ISDN number is not
registered correctly.
Polling IDs do not match.
The other party has not fed
the document into the fax
correctly.
The fax has run out of
papers.
Solution
Set RX RESTRICTION to
OFF. If RX RESTRICTION is
set to ON, the fax will only
receive faxes from numbers
which have been registered for
One-touch Speed Dialling or
Coded Speed Dialling. See page
6-6.
If CHECK RX ID is set to ON,
make sure that the ISDN
number is entered correctly and
has been registered. See page
6-9.
Contact the other party and
have them check their polling
ID is the same.
Make sure that the other party
has fed the document correctly.
Make sure that paper is loaded
in the paper tray. See page 2-32.
Frequently Asked Questions
9-23
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