AT&T AT3101 User Manual page 18

Appendix
Troubleshooting
The charge
light is off
My caller ID
isn't working
• Relocate your telephone base to a higher
location. The phone will have better
reception when not installed in a low area.
• If the other phones in your home are having
the same problem, the problem is in your
wiring or local service. Contact your local
telephone company (charges may apply).
• Make sure the power and line cords are
plugged in correctly and securely.
• Unplug the unit's electrical power. Wait for
15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and
telephone base to reset.
• Clean the cordless handset and telephone
base charging contacts each month using a
pencil eraser or cloth.
• Your phone might be malfunctioning. Please
refer to the Limited warranty section of this
user's manual for further instruction.
• Caller ID is a subscription service. You must
subscribe to this service from your local
telephone company for this feature to work
on your phone.
• Your caller must be calling from an area that
supports caller ID.
• Both you and your caller's telephone
companies must use caller ID compatible
equipment.
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