AT&T AT3101 User Manual page 12

Appendix
Troubleshooting
I cannot dial
out
• If the previous suggestions don't work,
disconnect the telephone base from the
telephone jack and connect to a different
phone. If there is no dial tone on that phone
either, the problem is in your wiring or
local service. Contact your local telephone
company.
• Your line cord might be malfunctioning. Try
installing a new line cord.
• First try all the suggestions above.
• Make sure you have a dial tone before
dialing. The cordless handset may take a
second or two to find the telephone base
and produce a dial tone. This is normal. Wait
an extra second before dialing.
• Eliminate any background noise. Noise from
a television, radio or other appliances may
cause the phone to not dial out properly. If
you cannot eliminate the background noise,
first try muting the cordless handset before
dialing, or dialing from another room in your
home with less background noise.
• If the other phones in your home are having
the same problem, the problem is in your
wiring or local service. Contact your local
telephone company (charges may apply).
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