Appendix; Troubleshooting - AT&T AT3101 User Manual

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions
below.
My phone
doesn't work
at all
I cannot get a
dial tone
• Make sure the power cord is securely
plugged in.
• Make sure that the battery connector is
securely plugged into the cordless handset.
• Make sure the telephone line cord is securely
and firmly plugged into the telephone base
and the telephone wall jack.
• Charge the battery in the cordless handset
for at least 16 hours. For optimum daily
performance, return the cordless handset to
its base when not in use.
• Reset the telephone base. Unplug the unit's
electrical power. Wait for approximately 15
seconds, then plug it back in. Allow up to
one minute for the cordless handset and
telephone base to reset.
• You may need to purchase a new battery,
please refer to page 3 of this user's manual.
• First try all the suggestions above.
• Move the cordless handset closer to the
telephone base. You might have moved out
of range.
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