Service & Warranty Information; Limited One-Year Warranty - Lionel 616 Flying Yankee Operator's Manual

LIMITED ONE YEAR WARRANTY
This LLCA product is covered under the following warranty terms provided the product was manufactured
within five years of the date of purchase. This warranty is for the original purchaser and is non-transferable.
Lionel Corporation Tinplate products are produced under license from Lionel Trains by M.T.H. Electric
Trains and may be registered online in advance of warranty work at www.mthtrains.com/warranty. Proof of
purchase and the conditions below must be met regardless of whether the product is registered on the M.T.H.
website in order to obtain warranty service.
Lionel Corporation Tinplate products manufactured within five years from the date of purchase are warrantied
for one year against defects in material or workmanship, excluding wear items such as light bulbs, pick-up
rollers, batteries, smoke unit wicks, and traction tires. We will repair, replace, or credit (at our option) the
defective part without charge for the parts or labor if the following conditions are met: (1) the item is returned
to an M.T.H. National Authorized Service Center (NASC) or M.T.H. Electric Trains Service Department, (2)
was manufactured within the previous five years and (3) was purchased within one year of the original date of
purchase from the LCCA. The manufacture date of an item can be verified on the item's detail page "shipping
date field" on the Lionel Corporation Tinplate website (www.lionelcorporation.com). This warranty does not
cover damages caused by improper care, handling, or use. Transportation costs incurred by the customer are
not covered under this warranty.
Items sent for repair must be accompanied by a return authorization number, a description of the problem,
and a copy of proof of purchase from the LCCA, which gives the date of purchase. If you are sending this
product to an M.T.H. National Authorized Service Center, contact that Center for their return authorization.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
Specific questions regarding the warranty may be forwarded to M.T.H. Directly.
Service Department: M.T.H. Electric Trains
7020 Columbia Gateway Drive, Columbia MD 21046-1532
SERVICE & WARRANTY INFORMATION
How to Get Service Under the Terms of the Limited One-Year Warranty
When you suspect an item is defective, please check the operator's manual for standard operation and trouble-
shooting techniques that may correct the problem. Additional information may be found on the Lionel
Corporation Tinplate Website. Should you still require service, follow the instructions below to obtain
warranty service.
First, e-mail, write, call or fax a M.T.H. National Authorized Service Center (NASC) in your area to obtain
Repair Authorization. You can find the list of NASCs on the Lionel Corporation Tinplate Website,
www.lionelcorporation.com. These centers are compensated by M.T.H. to perform warranty service for any
customer whose repair qualifies for warranty service. A list of NASC retailers can be located on the M.T.H.
Website or by calling 410-381-2580. Should the warranty no longer apply, you may choose either an M.T.H.
Authorized Service Center (ASC) or NASC retailer to service your Lionel Corporation Tinplate Product. A
reasonable service fee will be charged.
CAUTION: Make sure the product is packed in its original factory packaging including its foam and plastic
wrapping material to prevent damage to the merchandise. There is no need to return the entire set if only one
of the components is in need of repair unless otherwise instructed by the Service Center. The shipment must
be prepaid and we recommend that it be insured. A cover letter including your name, address, daytime phone
number, e-mail address (if available), Return Authorization number (if required by the service center), a copy
of proof of purchase and a full description of the problem must be included to facilitate the repairs. Please
include the description regardless of whether you discussed the problem with a service technician when
contacting the Service Center for your Return Authorization.
Please make sure you have followed the instructions carefully before returning any merchandise for service.
Authorized M.T.H. Service Centers are independently owned and operated and are not agents or
representatives of M.T.H. Electric Trains. M.T.H. assumes no responsibility, financial or otherwise, for
material left in their possession, or work done, by privately owned M.T.H. National Authorized Service
Centers. If you need assistance at any time email MTH Service at service@mth-railking.com, or call 410 381-
2580.