Multitech MT9234ZBA-USB-CDC-XR User Manual

Multitech MT9234ZBA-USB-CDC-XR User Manual

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MT9234ZBA-USB-CDC-XR
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Summary of Contents for Multitech MT9234ZBA-USB-CDC-XR

  • Page 1 ® MultiModem MT9234ZBA-USB-CDC-XR User Guide...
  • Page 2 Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more. To create an account and submit a Support Case on the Portal, visit https://support.multitech.com. Knowledge Base and Support Services: www.multitech.com/support.go The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-Tech products.
  • Page 3: Table Of Contents

    The Modem Doesn’t Work with Caller ID ........................20 Fax and Data Software Can’t Run at the Same Time ..................... 20 The Modem Dials But Cannot Connect .......................... 20 The Modem Disconnects While Online.......................... 21 Appendix A – Regulatory Information ......................22 MT9234ZBA-USB-CDC-XR User Guide...
  • Page 4 Information on HS/TS Substances According to Chinese Standards................27 Information on HS/TS Substances According to Chinese Standards (in Chinese) ............28 依照中国标准的有毒有害物质信息 ..........................28 Appendix B – ASCII Conversion ........................29 ASCII Conversion Chart ..............................29 Index ................................30 MT9234ZBA-USB-CDC-XR User Guide...
  • Page 5: Chapter 1 - Product Overview

    DTMF detection; call status display, auto-parity and data rate selections; keyboard- controlled modem options; non-volatile memory; on-screen displays for modem option parameters; command lines of up to 40 characters each; remote configuration. Command Buffer 40 characters Transmit Level -12 dBm (Euro/NAM) – varies by country/region setting MT9234ZBA-USB-CDC-XR User Guide...
  • Page 6 10.9 cm wide x 14.5 cm long x 2.5 cm high (4.3” x 5.7” x 1.10”) Weight 227 g (8 oz) Power Typical Maximum Measured Volts 4.96 4.94 Current (AMPS) 0.136 0.176 Watts 0.675 0.869 Limited Warranty 2 year MT9234ZBA-USB-CDC-XR User Guide...
  • Page 7: Chapter 2 - Installing The Modem

    Éviter d'utiliser le téléphone pendant un orage électrique. Il peut y avoir un risque de choc électrique causé par la foudre.  N'utilisez pas un téléphone à proximité d'une fuite de gaz. ATTENTION: Pour réduire les risques d’incendie, utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 8: Connecting The Modem To Your Pc

    Connect the MT9234ZBA-USB-CDC to an available USB port. Windows 7 reports that the driver software was not successfully installed. You must manually point Windows 7 to the drivers needed. From Windows Start button, select Control Panel. Click Hardware and Sound. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 9 Chapter 2 – Installing the Modem In the Devices and Printers group click Device Manager. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 10 In the list of devices, from the Other devices item, right click on Unknown device and select Update Driver Software. Click Browse my computer for driver software. Click Browse and navigate to the folder where you stored the driver that you downloaded from the MultiTech website. Click OK.
  • Page 11 A progress window appears to indicate that the driver is being installed. To finish installing, click Close. After installing, ensure the MT9234ZBA-USB is working by registering it. To do so, go to the following website and follow the instructions there: http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.asp MT9234ZBA-USB-CDC-XR User Guide...
  • Page 12: Installing The Modem Driver For Use With Windows Vista

    Tech website. Click Next. After finding the necessary file, a pop-up window for Windows Security asks if you want to install the device software from Multi-Tech Systems Incorporated. Click Install. Windows installs the components for the modem. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 13: Installing The Modem In Windows Server 2008, 2003 And Xp

    In some situations, the operating system displays a Found New Hardware Wizard pane and asks you: Can Windows connect to Windows Update to search for software? Select No, not this time. Then click Next. The Found New Hardware Wizard page appears. Select Install from a list or specific location (Advanced), and click Next. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 14 Click Browse. Then navigate to the location where you stored the driver you downloaded. Click Next. The Please wait while the wizard searches wizard pane appears. You may be prompted by the Windows Logo check. Click Continue Anyway. The Please wait while the wizard installs the software wizard pane appears. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 15 At the ‘Completing the Found New Hardware Wizard’ screen for the MultiMobile MT9234ZBA-CDC click Finish. Installation is complete. After installing the modem and setting up Internet access, ensure the modem works by registering it. To do so, go to the following website and follow the instructions there: http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.asp MT9234ZBA-USB-CDC-XR User Guide...
  • Page 16: Configuring The Country Where Modem Is Used

    AT%T19,0,34 (default) You can find a list of country/region codes on the Multi-Tech website at http://www.multitech.com/en_US/PRODUCTS/Categories/Device_Networking/global_modems/configuration.asp The Global Modem Country Approvals page displays. On this page you can view approvals, configuration strings and responses by country and product. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 17: Chapter 3 - Operating The Modem

    For instructions on how to set up this connection, consult your ISP or your operating system’s online help or printed documentation. Many ISPs can give you a program that can install and configure this connection automatically for you. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 18: Chapter 4 - Remotely Configuring The Modem

    Establish a remote configuration link with the remote modem as described in “Basic Procedure.” Type ATS9=n, where n is the ASCII code for the new remote configuration escape character, then press Enter. Save the new value by typing AT&W and pressing Enter. Type ATO<CR> to exit remote configuration. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 19: Chapter 5 - Troubleshooting

    The Modem Cannot Connect When Answering ● Autoanswer might be disabled. Turn on autoanswer in your data communications program or send the command ATS0=1 (ATS0=2 if you have Caller ID service) to make sure your modem in terminal mode. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 20: The Modem Doesn't Work With Caller Id

    Properties, and type 9 in the local and long distance boxes in How I dial from this location. ● If the modem reports NO ANSWER, the other system has failed to go off-hook, or you might have dialed a wrong number. Check the number. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 21: The Modem Disconnects While Online

    Try again. ● If you were online with an online service, it might have hung up on you because of lack of activity on your part or because you exceeded your time limit for the day. Try again. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 22: Fcc Part 68 Telecom

    MultiTech Systems, Inc. Service Center in USA: Multi-Tech Systems, Inc. ® Trade Name: MultiModem 2205 Woodale Drive Model Number: MT9234ZBA-USB-CDC-XR Mounds View, MN 55112 FCC Registration Number: US:AU7MM01BMT9234SMI (763) 785-3500 Ren: 0.1B Fax (763) 785-9874 Modular Jack (USOC): RJ11 MT9234ZBA-USB-CDC-XR User Guide...
  • Page 23: Appendix A - Regulatory Information

    Avis: L'IES assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 24: Industry Canada

    Council Directive 1999/5/EC of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. South African Notice This modem must be used in conjunction with an approved surge protection device. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 25: Thailand Approval

    Maximum Soldering temperature = 260C (in SMT reflow oven) Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM); –Resistors containing lead in a glass or ceramic matrix compound. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 26: Reach Statement

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. July, 2005 MT9234ZBA-USB-CDC-XR User Guide...
  • Page 27: Information On Hs/Ts Substances According To Chinese Standards

    Represents that the concentration of such hazardous/toxic substance in all the units of homogeneous material of such component is higher than the SJ/Txxx-2006 Requirements for Concentration Limits. Represents that no such substances are used or that the concentration is within the aforementioned limits. MT9234ZBA-USB-CDC-XR User Guide...
  • Page 28: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    Appendix C – C-ROHS HT/ST Substance Concentration Information on HS/TS Substances According to Chinese Standards (in Chinese) 依照中国标准的有毒有害物质信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污 染控制管理办法》(第 39 号),也称作中国 RoHS,下表列出了 Multi-Tech Systems, Inc. 产品中可能含有的 有毒物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有害/有毒物质/元素 成分名称 铅 汞 镉...
  • Page 29: Appendix B - Ascii Conversion

    Enquiry Data Link Escape Escape Acknowledge Device Control 1 File Separator Bell or Alarm Device Control 2 Group Separator Backspace Device Control 3 Record Separator Horizontal Tab Device Control 4 Unit Separator Line Feed Negative Acknowledge Delete MT9234ZBA-USB-CDC-XR User Guide...
  • Page 30: Index

    Troubleshooting - testing the modem ......20 Global Wizard ..............16 WEEE Directive ..............26 Windows 7 Driver Installation ........... 8 LED indicators ..............17 Windows Vista Driver Installation ........12 Line connection ..............8 Phone connection .............. 8 MT9234ZBA-USB-CDC-XR User Guide...

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