Summary of Contents for Multitech MultiModem ZBA MT9234ZBA-USB
Page 1
® MultiModem ZBA MT9234ZBA‐USB User Guide ...
Page 2
MultiModem, Multi‐Tech, and the Multi‐Tech logo are registered trademarks of Multi‐Tech Systems, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names mentioned in this publication belong to their respective owners. Patents This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562; 5,301,274;7082106;7082141;7092406 . Other patents pending. World Headquarters Multi‐Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A Telephone (763) 785‐3500 or (800) 328‐9717 Fax (763) 785‐9874 Contacting Multi‐Tech Support In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web portal allowing you to submit questions regarding Multi‐Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more. To create an account and submit a Support Case on the Portal, visit support.multitech.com Online Web Portal support.multitech.com The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi‐Tech products. Visit our support area on the website for other support services. Knowledge Base and Support Services www.multitech.com/en_US/SUPPORT Technical Support Business Hours: M‐F, 9am to 5pm CST Country By Email By Phone support@multitech.co.uk Europe, Middle East, Africa: +(44) 118 959 7774 U.S., Canada, all others: support@multitech.com (800) 972‐2439 or +763‐717‐5863 Warranty ...
Contents Chapter 1 – Product Overview and Specifications .................... 5 Features Overview .............................. 5 Universal Serial Bus (USB) ............................ 5 Package Contents ................................ 6 AT Commands Info .............................. 6 Technical Specifications ............................... 6 Chapter 2 – Installing the Modem ........................ 7 Safety Warning Telecom .............................. 7 Connecting the Modem to the Computer ........................ 7 Installing the Modem Driver ............................ 8 Windows Driver Installation Overview ......................... 8 Configuring the Country Where Modem is Used ...................... 2 3 Chapter 3 – Operating the Modem ........................ 2 4 ...
Page 4
Contents South African Notice .............................. 3 3 Appendix B – Waste Electrical and Electronic Equipment................... 3 4 Appendix C – C‐ROHS HT/TS Substance Concentration .................. 3 5 Appendix D – Installing with Linux ........................ 3 6 Installing the Modem on Computers Running the Linux 2.4 Kernel ................ 3 6 Installing the Modem on Computers Using the Linux 2.6 Kernel .................. 4 1 Installing the Modem on Computers Using the Linux 2.6.20 Kernel ................ 4 5 Appendix E – ASCII Conversion .......................... 4 7 ASCII Conversion Chart ............................... 4 7 Index ................................. 4 8 ...
Chapter 1 – Product Overview and Specifications Congratulations on your purchase of the MultiModem ZBA‐USB modem. Your MultiModem product data/fax modem supports remote configuration and dial‐up connections. It offers V.34/33.6K fax and Error Correction Mode that reduces fax transmission time by more than half when compared to traditional fax modems. In addition, they are globally approved for use in many countries around the world. This means one model can ship virtually anywhere. This manual helps you install, configure, test, and use your modem. Check Multi‐Tech’s website for current versions of product documentation. Features Overview Your modem includes the following features: ● V.92/56K download speeds and 48K upload speeds when connecting with V.92 servers ● V.44 compression improves data throughput rates ● Class 1.0 and Class 2.1 faxing at speeds to V.34/33.6K bps (Super G3) ● Error Correction Mode (ECM) provides fast and reliable fax transmissions ● Windows Plug‐and‐Play operation ● Linux compatible ● U.S. Caller ID reporting ● Remote configuration for centralized setup and control ● Globally approved models for use in many countries worldwide ● Small footprint and stackable design ● Self‐resetting lightning protection ● Flash memory for easy updates ...
Chapter 1 –Product Overview and Specifications Package Contents The MultiModem USB package contains: ● A MultiModem data/fax modem ● A set of four self‐adhesive plastic feet ● One USB cable ● One modular telephone cable AT Commands Info The AT commands are published in a separate Reference Guide. Download this guide from the Multi‐Tech website. Technical Specifications Your MultiModem ZBA‐USB modem has the following specifications: Trade Name MultiModem® ZBA Model Number MT9234ZBA‐USB Client‐to‐Server Data Rates Up to 50Kbps when accessing a V.92 server (actual speed depends on server capabilities and line conditions); otherwise, the same as client‐to client data lines. Client‐to‐Client Data Rates 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400, 1200, 0‐300 bps Fax Data Rates 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400, 1200, 0‐300 bps Data Format Serial, binary, asynchronous Modem Compatibility ITU‐T V.92, V.90, V.34 enhanced, V.34, V.34bis, V.32, V.32bis, V.22; Bell 212A and 103; ITU‐T V.21, V.42, V.42bis, V.44 Fax Compatibility ITU‐T “Super” Group 3, Class 1.0, 2.0, 2.1, T.4, T.30, V.21, V.27ter, V.29, V.34, V.17; TIA/EIA 578 Class 1, 2, TR29.2 Error Correction ITU‐T V.42 Data Compression ITU‐T V.44 (4:1 throughput), V.42bis (4:1 throughput), MNP 5 (2:1 throughput) Flow Control ...
Chapter 2 – Installing the Modem This chapter describes how to set up MultiModem ZBA‐USB modems. Safety Warning Telecom ● Use this product only with UL and cUL listed computers. ● To reduce the risk of fire, use only 26 AWG (.41mm) or larger telephone wiring. ● Never install telephone wiring during a lightning storm. ● Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations. ● Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. ● Use caution when installing or modifying telephone lines. ● Avoid using a telephone during an electrical storm. There is a risk of electrical shock from lightning. ● Do not use a telephone in the vicinity of a gas leak. ● This product must be disconnected from the telephone network interface when servicing. Connecting the Modem to the Computer Placing the modem in a convenient location, connect it to your computer’s USB port, to the telephone line, and, optionally, to your telephone. Connecting the USB Cable Plug one end of the USB cable into the USB connector on the modem, and the other end into a USB port connector on your computer. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Chapter 2 – Installing the Modem Connecting the Phone Line Plug one end of the phone cable into the modem’s LINE jack and the other end into a phone line wall jack. Note: The LINE jack is not interchangeable with the PHONE jack. Do not plug the phone into the LINE jack or the line cable into the PHONE jack. Note: The Federal Communications Commission (FCC), and Industry Canada impose certain restrictions on equipment connected to public telephone systems. See Appendix A for more information. Connecting a Telephone For voice‐only calls, you can optionally plug a telephone into the modem’s PHONE jack. Installing the Modem Driver Installation Overview Compatibility: This MultiModem is compatible with Windows Operating Systems Vista/XP/2003/2008 and Linux. Windows Drivers: The MultiModem product driver must be installed in your computer’s program directory. You can download the Windows drivers from the Multi‐Tech website. A complete set of drivers for each operating system is organized into Vista and XP with either 32‐bit or 64‐bit processor. Most users select either the 32‐bit Vista or 32‐bit XP drivers (Windows 2003 also use the XP drivers). Server users can select either 32‐bit or 64‐bit depending on their application. For server users to determine whether they have a 32‐bit or 64‐bit operating system, go to Start I All Programs I Accessories I System Tools I Computer and click on the System Properties button. Under System you see System Type: 64‐bit Operating System. Linux Drivers: You can also use the Multi‐Tech website to download Linux Operating System drivers. Refer to the Readme file (also in the Linux directory) for the correct driver file and installation guide for your distribution/version of Linux. Windows Driver Installation Overview This section describes how two install wizards guide you through the software Installation. ● The first wizard installs the TUSB3410 Serial Port. ● The second wizard installs the modem driver. Installing the Modem Driver in Windows Vista Before You Begin Ensure you have downloaded the modem driver from the Multi‐Tech website. Power up your computer. If you have not already done so, connect the modem’s USB cable to a USB port on the computer and connect the phone line between the modem and a telephone wall jack. Windows detects that the new modem is present. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 9
Chapter 2 – Installing the Modem Installing the Driver for the TUSB3410 Serial Port The Found New Hardware wizard panel appears, indicating that Windows needs to install driver software for your TUSB3410 Serial Port. Click on Locate and install driver software (recommended). Windows guides you through the process of installing driver software for your device. The next pane appears. Select I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 10
Chapter 2 – Installing the Modem In the next pane, click Browse my computer for driver software (advanced). At the Browse for driver software on your computer wizard, click Browse. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 11
Chapter 2 – Installing the Modem In the dialog box that appears, navigate to the area where you stored the drivers you downloaded from the Multi‐Tech website. Click OK. Then click Next. The Would you like to install this device software? pane appears. Click Install. The Installing driver software… pane appears, showing the installation’s progress. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 12
Chapter 2 – Installing the Modem A wizard pane appears to tell you that the software is now successfully installed. Click Close. Installing the Modem Driver To install the modem driver: The Found New Hardware wizard opens. Select I don’t have the disc. Show me other options. Click Next. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 13
Chapter 2 – Installing the Modem In the next pane that appears, click Install. The software for this device has been successfully installed pane appears. Click . Driver installation is complete. Close After installation is complete, test the operation of your new MultiModem product by registering it. To do so, go to the following website and follow the on‐line instructions: http://www.multitech.com/register Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 14
Chapter 2 – Installing the Modem Installing the Modem Driver in Windows Server 2008, XP, 2003 This installation assumes a Windows Server 2008, XP, or 2003 operating system. Installing the Serial Port Connect the USB cable between the MultiModem and the PC. The operating system starts a wizard that steps you through the installation. From this pane, select Yes, this time only. Click Next. The Found New Hardware Wizard pane opens. Select Install from a list or specific location (Advanced). Click Next. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 15
Chapter 2 – Installing the Modem The Please choose your search and installation options appears. Select the Search for the best driver in these locations radio button. Click Browse. Browse to the area where you placed the drivers that you downloaded from the Multi‐Tech website. Click Next. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 16
Chapter 2 – Installing the Modem The pane, Please wait while the wizard searches for the MT9234ZBA‐USB MultiModem, appears. The pane, Please select the best match for your hardware from the list below, can sometimes appear. If it does select, Select MT9234ZBA‐USB MultiModem. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 17
Chapter 2 – Installing the Modem A Windows Logo Testing dialog box appears. Click Continue Anyway. A progress pane appears, to indicate that the installation is taking place. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 18
Chapter 2 – Installing the Modem At the Completing the Found New Hardware Wizard pane, click Finish. Installation of the Serial Port is complete. Installing the Modem Driver To install the modem driver: The Welcome to the Found New Hardware Wizard pane – Can Windows connect to Windows update to search for software appears. Select Yes, this time only. Then click Next. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 19
Chapter 2 – Installing the Modem In the next wizard pane, click Install from a list or specific location (Advanced). Then click Next. The Please choose your search and installation options pane appears. Select the radio button Search for the best driver in these locations and then select Include this location in the search:. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...
Page 20
Chapter 2 – Installing the Modem Click Browse then navigate to the area where you placed the driver files that you downloaded from the Multi‐ Tech website. Click OK. The Please wait while the wizard searches for the MT9234ZBA‐USB pane appears. In some cases, the following wizard pane can appear. If so, select the desired driver. Multi‐Tech Systems, Inc. MT9234ZBA‐USB User Guide ...