Product Status Messages - Epson PM-400 User Manual

Related tasks
Changing Automatic Update Options

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the
necessary, select Help and press the OK button.
LCD screen message
Printer error
Operation canceled. An
error occurred while
saving.
Paper Configuration is
disabled
Ink is low
A printer's ink pad is
nearing the end of its
service life
A printer's ink pad is at
the end of its service life Epson for support.
Combination of IP
address and subnet
mask is invalid
Recovery mode
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
Condition/solution
Turn the product off and then back on again. If the error continues, check for
a paper jam. If there is no paper jam, contact Epson for support.
The memory card or external storage device has a problem or may be
damaged. Make sure the memory card or external device is inserted
correctly and meets the specifications for the product.
The Paper Configuration setting must be turned on to use AirPrint. Keep this
setting enabled unless you always use the same size and type of paper and
do not need to change the paper settings.
You can continue printing until you are prompted to replace the ink cartridge.
An ink pad is near the end of its service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the
An ink pad is at the end of its service life. Turn off the product and contact
There is a problem with the network connection to your product. Check the
solution links in this topic.
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still see this error
message, contact Epson for support.
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home button, if
start button.)