Troubleshooting - Panasonic TK-AS45 Instruction Manual

Troubleshooting

If you think that something is wrong with the Alkaline Ionizer, check out the following points before
requesting repairs. If you decide that trouble has occurred, do NOT attempt to disassemble and repair
the Alkaline Ionizer yourself, but contact your dealer.
※ Sometimes suspected trouble is remedied by disconnecting the power plug and then
re-connecting it.
■What Do the Indicator Lamps Mean?
Symptom
O Immediately after installing the unit or replacing the cartridge, the
Water Quality Indicator Lamp will blink for approximately
10 seconds – 40 seconds while water is running through the unit.
« Run water through the unit for approximately 3 minutes –
4 minutes.
(This is to vent any air caught inside the cartridge.)
O Did you leave the unit unused for 24 hours or more?
The Generating Lamp
(The Water Quality Indicator Lamp is blinking and the buzzer
does not light up.
is beeping.)
« Run water through the unit for approximately 15 seconds.
O Is there sufficient water volume? (It requires approximately
1.2 L/min or more.)
« Open up the water faucet to increase the amount of water.
O Is the Cartridge Replacement Lamp lit up?
« Replace the cartridge.
After using "Acidic
O The unit is designed to automatically switch to "Purified
Water" the Water Quality
Water" when you close the water faucet after using "Acidic
Indicator Lamp changes Water".
« This is not a malfunction.
to "Purified Water".
When I stop down the water
O This happens when you stop down the water faucet too far or
faucet while using "Acidic
when the water flow diminishes due to fluctuations in the water
Water", the Water Quality pressure, and the unit detects the lack of water running through.
« Press "Acidic Water" again, and gradually open the water
Indicator Lamp suddenly
faucet until the Water Quality Indicator Lamp starts to blink.
changes to "Purified Water".
The lamp changes to
O Is the "Alkaline priority" setting established?
"Alkaline" after I have
« To release Alkaline priority, while no water is running
used "Acidic Water" or through the main unit, press
heard (for about 3 seconds).
"Purified Water".
O Is the water turned off?
The Cartridge Life Lamp
« This lamp will light up while water is running through the
does not go on. unit and for approximately 30 seconds after the water is
turned off.
O Did you forget to press the Reset button?
The Cartridge
« Close the water faucet and press the Reset button.
Replacement Lamp does
O Did you press the Reset button while the power cord was
not go out even after I
unplugged?
replace the cartridge.
« Plug in the power cord and press the Reset button.
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Cause and remedial action
until a long beep is
Symptom
Reference
The Cartridge
page
Replacement Lamp is
blinking even though the
Cartridge Life Lamp is lit.
15
53
The Cartridge
44
Replacement Lamp does
not light up even though
a year has passed.
—
None of the lamps on the
50 – 54
main unit light up.
37
■Is this a malfunction?
Symptom
Water comes out
after the faucet has
38
been turned off
No water comes
out when the
Alkaline Ionizer is
38
used
Water is leaking
from a place other
34
than the selected
50
spout
53
52
Cause and remedial action
※ Unplug the power cord and then plug it back in.
O Is the water faucet stopped down too much?
« Open the water faucet.
O Is the water pressure too low?
« Open the water faucet all the way.
O Is there a crimp in the water supply hose?
« Straighten the water supply hose.
O The water flow has diminished because of clogging in the
cartridge.
« This is not a malfunction. It is nearly time to replace the
cartridge.
O The unit is designed so this Lamp will light up after a
cumulative usage of one year at an average volume of
30 liters per day. When the usage volume is lower than this,
the Lamp will not light up even after a year has passed.
« This is not a malfunction.
O Is the power cord plugged in?
« Plug in the power cord.
O There is a malfunction in the Alkaline Ionizer.
« Unplug the power cord and consult with the dealer.
Cause and remedial action
O The water inside the Alkaline Ionizer is draining off.
« This is not a malfunction.
O Is the drain hose bent or flattened?
« Straighten out the hose.
O The build-up of calcium or other minerals inside the bypass
selector may be to blame.
« Obtain some citric acid from a pharmacy, dissolve 50 g in
one liter of water, and after immersing the bypass selector
in the solution for about 12 hours, rinse with water.
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Reference
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Reference
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