Page 1: User Guide
User Guide Gateway M275 Notebook...
Page 3: Table Of Contents
Gateway model number ........19...
Page 4 Changing power modes ........79 www.gateway.com...
Page 5 File management ........127 www.gateway.com...
Page 6 Telephone support ......... . .143 Before calling Gateway Customer Care ..... . .143 Telephone numbers .
Page 7: Getting Help
Chapter 1 Getting Help Using the Gateway Web site ■ Using Help and Support ■ Using Your Tablet PC guide ■ Using online help ■...
Page 8 Thank you for purchasing our convertible tablet PC! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new convertible tablet PC. Each and every Gateway...
Page 9: Gateway Web Site
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your convertible tablet PC. Visit the Gateway eSupport Web site at support.gateway.com.
Page 10 Notebook Computers documentation, specifications, and guides for all Gateway notebooks and tablet PCs. Product Support Tap or click to view a list of all the products that Gateway Product Support supports. Downloads Tap or click , then tap or click...
Page 11: Help And Support
Your convertible tablet PC includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway convertible tablet PC. To start Help and Support: ■...
Page 12: Searching For A Topic
This guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics. To access the Using Your Tablet PC guide: ■ Tap or click , then tap or click Start All Programs Gateway Documentation www.gateway.com...
Page 13: Online Help
Help menu or by tapping or clicking a button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 14 Chapter 1: Getting Help www.gateway.com...
Page 15: Checking Out Your Gateway Convertible Tablet Pc
Chapter 2 Checking Out Your Gateway Convertible Tablet PC Identifying features ■ Locating your convertible tablet PC’s ■ model and serial number Locating the Microsoft Certificate of ■ Authenticity Locating the specifications for your ■ convertible tablet PC Purchasing accessories...
Page 16: Front
Chapter 2: Checking Out Your Gateway Convertible Tablet PC Front Modular bay LCD panel release latch Component Description Modular bay Use this bay for a DVD drive or combination DVD/CD-RW drive. For more information, see “Changing modules” on page To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those...
Page 17: Left Side
“Using the memory card reader” on page ® IEEE 1394 port Plug an IEEE 1394 (also known as Firewire ® i.Link ) device (such as a digital camcorder, Iomega™ Zip™ drive, or MP3 player) into this 4-pin IEEE 1394 port. www.gateway.com...
Page 18 Chapter 2: Checking Out Your Gateway Convertible Tablet PC Component Icon Description Microphone jack Plug a microphone into this jack. The built-in microphone is turned off when a microphone is plugged into this jack. For the location of your built-in microphone, see “Keyboard area”...
Page 19: Right Side
PC or port replicator. Modem jack Plug a modem cable into this jack. Kensington™ lock slot Secure your convertible tablet PC to an object by connecting a Kensington cable lock to this slot. www.gateway.com...
Page 20: Back
Chapter 2: Checking Out Your Gateway Convertible Tablet PC Back Ventilation Docking Ethernet Power Status port port jack connector indicators Monitor port port Component Icon Description Ventilation fan Helps cool internal components. Warning: Do not work for long periods with the convertible tablet PC resting on your lap.
Page 21 Connect the port replicator to this port. Warning! Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway convertible tablet PC. Ethernet jack Plug a 10/100 Ethernet network cable into this jack.
Page 22: Bottom
Chapter 2: Checking Out Your Gateway Convertible Tablet PC Bottom latch Battery System latch label Battery Reset hole Hard drive bay Memory bay cover Component Icon Description System label Includes the product model number. For more information, “Identifying your model” on page...
Page 23: Keyboard Area
“Tablet control buttons” on page 41 for a buttons description of each button. LCD panel status Inform you of the power status or when a drive is in indicators use. For more information, see “LED status indicators” on page www.gateway.com...
Page 24 Chapter 2: Checking Out Your Gateway Convertible Tablet PC Component Icon Description Keyboard Provides all the features of a full-sized computer keyboard. For more information, see “Using the keyboard” on page Touchpad Provides all the functionality of a mouse. For more information, see “Using the EZ Pad touchpad”...
Page 25: Identifying Your Model
Gateway model number The label on the bottom of your convertible tablet PC contains information that identifies your convertible tablet PC model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model number www.gateway.com...
Page 26: Gateway Serial Number
Chapter 2: Checking Out Your Gateway Convertible Tablet PC Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the bottom or back of your convertible tablet PC. ■ Printed on the customer invoice that came with your convertible tablet PC.
Page 27: Finding Your Specifications
Finding your specifications For more information about your convertible tablet PC, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport”...
Page 28 Chapter 2: Checking Out Your Gateway Convertible Tablet PC Port replicators Although you can attach devices directly to your convertible tablet PC, a port replicator lets you make all of those connections at one time. When you travel with your convertible tablet PC, you merely disconnect from the port replicator instead of unplugging all the devices.
Page 29: Getting Started
Chapter 3 Getting Started Connecting the AC adapter and dial-up ■ modem Turning your convertible tablet PC on ■ and off Using the status indicators, keyboard, ■ buttons, and the EZ Pad touchpad Using the display and pen ■ Adjusting the volume ■...
Page 30: Connecting The Ac Adapter
Make sure that you use the AC adapter that came with your convertible tablet PC or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your convertible tablet PC may be damaged.
Page 31 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Important If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at support.gateway.com.
Page 32: Protecting From Power Source Problems
If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
Page 33: Connecting The Modem
PC. Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your convertible tablet PC, then start your communications program. www.gateway.com...
Page 34: Connecting To A Cable Or Dsl Modem Or To An Ethernet Network
Insert one end of the network cable into the network jack the back of your convertible tablet PC. Insert the other end of the network cable into a cable modem, DSL modem, or an Ethernet network jack. Start your convertible tablet PC. www.gateway.com...
Page 35: Starting The Convertible Tablet Pc
For more information about changing the power switch mode, see “Changing Power-saving Settings” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com...
Page 36: Turning On The Power On Lid Lift Feature
As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens. Open the menu. Advanced Highlight , then select by pressing the spacebar. Wake From Lid Enabled Open the menu, then highlight and press Exit Exit Saving Changes NTER Select , then press E NTER www.gateway.com...
Page 37: Waking Up Your Convertible Tablet Pc
“Changing Power-saving Settings” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Turning off your convertible tablet PC...
Page 38: Restarting (Rebooting) Your Convertible Tablet Pc
1 Slide and hold the power switch for about five seconds, then release it. 2 Insert a straightened paper clip into the reset hole on the bottom of your convertible tablet PC. 3 Unplug the power cord and remove the battery for more than 10 seconds. www.gateway.com...
Page 39: Status Indicators
When the checks are finished, Windows starts. Status indicators LED status indicators LED status indicators inform you when a drive is being used or indicate the power status of your convertible tablet PC. Memory card reader Battery charge Disc drive Power Hard drive www.gateway.com...
Page 40 Power The LED shows your convertible tablet PC’s power status. LED on - convertible tablet PC is on. ■ LED blinking - convertible tablet PC is in Standby mode. ■ LED off - convertible tablet PC is off. ■ www.gateway.com...
Page 41: Keyboard Status Indicators
Pad lock Scroll lock Caps lock Indicator Icon Description Caps Lock Caps Lock is turned on. Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page Pad Lock Numeric keypad is turned on. www.gateway.com...
Page 42: Using The Keyboard
USB keyboard. You can also attach an external keyboard to your optional port replicator using a USB or PS/2 port. Attaching a PS/2 keyboard to your port replicator may deactivate the built-in keyboard. Function keys/ System keys Navigation keys/ Volume keys Windows Numeric Application Arrow keys/LCD keypad brightness keys www.gateway.com...
Page 43: Key Types
Press this key for quick access to shortcut menus and help assistants in Windows. Arrow keys Press these keys to move the cursor up, down, right, or left. LCD brightness Press these colored keys in combination with the keys to control the screen brightness. www.gateway.com...
Page 44: System Key Combinations
Standby mode. For more information, see “Changing Power-Saving Settings” in Using Your Tablet PC which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Turn the wireless network on or off.
Page 45 Increase the brightness of the display. This key combination overrides the XtraBright/XtraDim setting. For more information, see “Adjusting brightness” on page Decrease the brightness of the display. This key combination overrides the XtraBright/XtraDim setting. For more information, see “Adjusting brightness” on page www.gateway.com...
Page 46 Home restore the sound. For more information, see “Adjusting the volume” on page Increase the volume. For more information, see PgUp “Adjusting the volume” on page Decrease the volume. For more information, see PgDn “Adjusting the volume” on page www.gateway.com...
Page 47: Buttons
The buttons have dimples so that you can press them with your pen. XtraBright/ XtraDim Tablet input panel Screen Windows rotation security Button Icon Press to... Screen rotation Rotate the display orientation. For more information, “Changing display orientation” on page Tablet input panel Open the tablet input panel. www.gateway.com...
Page 48 Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance. For more information, see “XtraBright/XtraDim” on page Windows security Open the Windows Task Manager. Also is used for domain authentication or logon screen. www.gateway.com...
Page 49: Multi-Function Buttons
The buttons have dimples so that you can press them with your pen. Help Internet E-mail My Computer Button Icon Press to... E-mail Open your default e-mail program. Internet Open your default Web browser. Help Open online help. My Computer Open the My Computer window. www.gateway.com...
Page 50: Using The Ez Pad Touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Left touchpad Right touchpad button button Touchpad Rocker switch When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. www.gateway.com...
Page 51: Using The Touchpad
“Changing the mouse or touchpad settings” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Using the touchpad To...
Page 52 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com...
Page 53: Using The Display
■ Switching from AC to battery power dims the display slightly to save battery power. Important If you prefer maximum brightness while on battery power, use the XtraBright/XtraDim button. For more information, “Tablet control buttons” on page www.gateway.com...
Page 54: Converting The Display From Notebook To Tablet Mode
Open the LCD panel to the normal viewing position. Locate the rotation direction arrow on the LCD panel hinge. Rotation direction arrow Rotate the LCD panel in the direction of the rotation direction arrow until the panel is backwards. The panel soft-locks into the final position. www.gateway.com...
Page 55: Changing Display Orientation
To change display orientation: ■ Press the Screen Rotation button to step through display orientations. To change orientation properties: ■ Double-tap or double-click the icon in the Tablet and Pen Settings taskbar, then tap or click the tab. Display www.gateway.com...
Page 56: Adjusting Brightness
Press the XtraBright/XtraDim button or press F + F8 on the keyboard a second time to decrease the brightness below the normal dimmest setting. For more information, see “Tablet control buttons” on page 41 “System key combinations” on page www.gateway.com...
Page 57: Using The Pen
PC’s display, and ink pens and other pointed objects could damage the surface. Always use the pen that came with your convertible tablet PC. You can order extra pens from Gateway. Caution Do not sharply strike the display. Although the display is durable, it can break.
Page 58 To remove the pen from our convertible tablet PC: Locate the pen latch on the bottom of your convertible tablet PC. For more information, see “Bottom” on page Slide the pen latch until the pen is release from the pen holder. www.gateway.com...
Page 59: Using Your Tablet Pc Guide
For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com...
Page 60: Turning Your Wireless Network On Or Off
Your Gateway convertible tablet PC may have wireless networking built-in. Your convertible tablet PC was shipped to you with the wireless radio turned off.
Page 61: Using Drives And Ports
Chapter 4 Using Drives and Ports Changing modules ■ Using DVD drives ■ Using the media card reader ■ Using a PC Card ■ Viewing the display on a monitor, ■ projector, or television...
Page 62: Changing Modules
Make sure that the drive is empty. Turn off your convertible tablet PC (do not place it in Standby or Hibernate mode). Close the LCD panel. Disconnect your convertible tablet PC from the optional port replicator (see “Disconnecting from the port replicator” on page 107). www.gateway.com...
Page 63 Changing modules Turn your convertible tablet PC over so the bottom is facing up. Remove the module bay lock screw. Screw Slide and hold the module bay latch. The module may move out slightly. Slide the module out. www.gateway.com...
Page 64: Using The Dvd Drive
You can use your convertible tablet PC to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway convertible tablet PC may contain one of the following drive types. Look on the front of the drive for one or more of the following logos:...
Page 65: Inserting A Cd Or Dvd
When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Push the tray in until it is closed. www.gateway.com...
Page 66: Playing A Cd
CDs” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Playing a DVD A Digital Versatile Disc (DVD) is similar to a CD but has greater data capacity.
Page 67: Using The Memory Card Reader
Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards your convertible tablet PC. Important Insert the SmartMedia card with the label facing down. Your convertible tablet PC only accepts 3.3V SmartMedia cards. www.gateway.com...
Page 68: Adding And Removing A Pc Card
PC supports hot-swapping. Hot-swapping means that you can insert a PC Card while your convertible tablet PC is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information. www.gateway.com...
Page 69 Adding and removing a PC Card To insert a PC Card: ■ Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of your convertible tablet PC. www.gateway.com...
Page 70 If the remove hardware icon does not appear on the taskbar, tap or click the show hidden icons button. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.com...
Page 71: Viewing The Display On A Projector Or Monitor
Web site. After the driver is installed, button-tap or right-click any empty space on the desktop, then tap or click . The Display Properties Properties dialog box opens. www.gateway.com...
Page 72 LCD panel and viewing the display on the projector or monitor. Important If an external monitor or projector is connected and you close the LCD panel, your convertible tablet PC may turn off the LCD panel, but will not enter Standby mode. www.gateway.com...
Page 73: Viewing The Display On A Television
, then tap or click . The Control Panel Start Control Panel window opens. If your Control Panel is in Category View, tap or click Appearance and Themes Tap or click/Double-tap or double-click the icon. The Display Display Properties dialog box opens. www.gateway.com...
Page 74 Settings Tap or click . The Multiple Monitors and Intel Properties dialog Advanced box opens. Tap or click the tab. Intel Extreme Graphics Tap or click the button. The Intel Graphics Graphics Properties Controller Properties dialog box opens. www.gateway.com...
Page 75: Changing From One Display To Another
LCD panel and viewing it on the television. To... Press Change the display from the LCD panel to the television Change the display from the television to the LCD panel www.gateway.com...
Page 76 Chapter 4: Using Drives and Ports www.gateway.com...
Page 77: Managing Power
Chapter 5 Managing Power Checking and recharging the battery ■ Recalibrating the battery ■ Changing batteries ■ Extending the life of the battery ■...
Page 78: Monitoring The Battery Charge
Chapter 5: Managing Power Monitoring the battery charge Your new Gateway convertible tablet PC is designed to provide an exceptional balance of performance and portability. Your convertible tablet PC uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience.
Page 79: Recharging The Battery
Options Properties Advance tab. For more information, see “Changing advanced settings” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com...
Page 80: Recalibrating The Battery
When the recalibration has finished, the message “Press [Esc] key to exit” appears. Press E . The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. www.gateway.com...
Page 81: Changing Batteries
Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway convertible tablet PC. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 82: Replacing The Battery
PC. Close the LCD panel. Disconnect your convertible tablet PC from the optional port replicator (see “Disconnecting from the port replicator” on page 107). Slide the battery lock to the unlocked position, then slide the battery release latch. www.gateway.com...
Page 83 Place a recharged battery into the bay and press down until it snaps into place. Slide the battery lock to the locked position. Turn your convertible tablet PC over and reattach the optional port replicator. Open the LCD panel and slide the power switch. www.gateway.com...
Page 84: Extending Battery Life
“Activating and using Hibernate mode” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■ Using the DVD or recordable drive only when necessary. These drives use a large amount of power.
Page 85: Using Alternate Power Sources
PC completely off. The next time you turn on your convertible tablet PC, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode. www.gateway.com...
Page 86 Tap or click Start, then tap or click mode (must be Turn Off Computer. Press and hold activated) , then tap or click Hibernate. HIFT In Standby or Exit Standby or Slide the power switch. Hibernate mode Hibernate mode www.gateway.com...
Page 87: Upgrading Your Convertible Tablet Pc
Chapter 6 Upgrading Your Convertible Tablet PC Adding and replacing memory ■ Replacing the hard drive ■...
Page 88: Preventing Static Electricity Discharge
■ Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection. ■ Touch a bare metal surface on your workbench or other grounded object. www.gateway.com...
Page 89: Adding Or Replacing Memory
(Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the memory bay. Use only memory modules designed for the Gateway M275 for upgrading your memory. SO-DIMMs are located in two places inside your convertible tablet PC.
Page 90: Adding Or Replacing Memory In The Memory Bay
Chapter 6: Upgrading Your Convertible Tablet PC Adding or replacing memory in the memory Important Use only memory modules designed for the Gateway M275. Memory To add or replace memory modules: Follow the guidelines under “Preventing static electricity discharge” on page Turn off your convertible tablet PC.
Page 91 Loosen the two memory bay cover screws, then remove the memory bay cover. Screws If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. www.gateway.com...
Page 92 Important Use only memory modules designed for the Gateway M275. Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screws. Insert the batteries, then turn your convertible tablet PC over.
Page 93: Replacing Memory Under The Keyboard
Replacing memory under the keyboard Important Use only memory modules designed for the Gateway M275 for upgrading your memory. Installing replacement memory under the keyboard is a process consisting of three procedures that must be done in sequence: Open the keyboard compartment.
Page 94 Chapter 6: Upgrading Your Convertible Tablet PC Remove the two keyboard screws marked with a K. Screw Screw Turn your convertible tablet PC over so the top is facing up. Open the LCD panel to the normal viewing position. www.gateway.com...
Page 95 You will hear small snapping sounds as the bezel comes away from your convertible tablet PC. Be careful not to break off the tabs found on the bottom of the bezel. www.gateway.com...
Page 96 Chapter 6: Upgrading Your Convertible Tablet PC With a small Phillips screwdriver, remove the four keyboard screws and put them in a safe place. Screws www.gateway.com...
Page 97 Adding or replacing memory Lift the back edge of the keyboard, then slowly rotate it toward you so it lies keys-down on top of your convertible tablet PC. Be careful not to damage the LCD panel or unplug the keyboard ribbon cable. www.gateway.com...
Page 98 Chapter 6: Upgrading Your Convertible Tablet PC Replacing the memory To replace the memory: Gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com...
Page 99 Important Use only memory modules designed for the Gateway M275. Gently push the module down until it clicks in place. Reattaching the keyboard To reattach the keyboard: Rotate the keyboard toward the LCD panel until the keyboard is almost face-up.
Page 100 Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel. Replace the four keyboard screws. Screws Slide the tabs on the bottom side of the bezel under your convertible tablet PC frame. www.gateway.com...
Page 101 Turn your convertible tablet PC over so the bottom is facing up. Replace the two keyboard screws. Insert the battery, then turn your convertible tablet PC over. Reattach the optional port replicator. Connect the power adapter and modem and network cables, then turn on your convertible tablet PC. www.gateway.com...
Page 102: Replacing The Hard Drive Kit
To access this guide, tap or click , then tap or click Start All Programs Gateway Documentation Follow the guidelines under “Preventing static electricity discharge” on page Turn off your convertible tablet PC.
Page 103 Turn your convertible tablet PC over so the bottom is facing up. Remove the battery. For more information, see “Changing batteries” on page Remove the two hard drive kit screws. Screws Tips & Tricks Use a magnetic screwdriver or turn your convertible tablet PC over to remove the screws. www.gateway.com...
Page 104 If you need to move the hard drive kit bracket from your old hard drive kit to your new hard drive, go to Step Remove the two screws that secure the hard drive to the hard drive kit bracket. Screw Screw www.gateway.com...
Page 105 Replace the screws that secure the hard drive kit to your convertible tablet PC. Insert the batteries, then turn your convertible tablet PC over. Reattach the optional port replicator. For instructions on installing Windows, your drivers, and your applications, see the instructions that were included with the restore discs. www.gateway.com...
Page 106 Chapter 6: Upgrading Your Convertible Tablet PC www.gateway.com...
Page 107: Using The Optional Port Replicator
Chapter 7 Using the Optional Port Replicator ■ Identifying features ■ Connecting and disconnecting the port replicator ■ Securing the port replicator with a locking cable...
Page 108: Front
Warning! Power is passed through this port. This docking connection is certified to UL 1950 for use only with convertible tablet PCs designed for your Gateway port replicator. Docking release latch Press the release latch to attach the convertible tablet PC. Lift the release latch to release your convertible tablet PC.
Page 109: Left Side
Left side Left side USB port Component Icon Description USB port Plug USB (Universal Serial Bus) devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. www.gateway.com...
Page 110: Back
Plug amplified speakers or headphones into this jack. The built-in speakers on your convertible tablet PC are turned off when speakers or headphones are plugged into this jack. This jack is turned off when headphones are plugged into your convertible tablet PC’s headphone jack. www.gateway.com...
Page 111 Plug a Personal System/2 (PS/2) keyboard into this port. Attaching a PS/2 keyboard to your port replicator may deactivate the built-in keyboard. PS/2 mouse port Plug a Personal System/2 (PS/2) mouse into this port. Attaching a PS/2 mouse to your port replicator may deactivate the touchpad. www.gateway.com...
Page 112: Connecting To The Port Replicator
Connect external devices to the ports on the port replicator. Important The convertible tablet PC may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary. www.gateway.com...
Page 113: Disconnecting From The Port Replicator
Computer menu item appears in the Start menu only while your convertible tablet PC is docked. Pull up on the docking release latch. Your convertible tablet PC will move out and away from the port replicator. Lift your convertible tablet PC off of the port replicator. www.gateway.com...
Page 114: Securing Your Port Replicator
Secure one end of the Kensington cable to a solid object, then run the other end of the cable through the security ring and lock it into the slot provided on the left side of your convertible tablet PC. www.gateway.com...
Page 115: Maintaining Your Convertible Tablet Pc
Chapter 8 Maintaining Your Convertible Tablet PC Caring for your convertible tablet PC ■ Cleaning your convertible tablet PC ■ Protecting your convertible tablet PC ■ from viruses Updating Windows ■ Restoring your system ■...
Page 116: Caring For Your Convertible Tablet Pc
PC may overheat resulting in unexpected shutdown or permanent damage to the convertible tablet PC. ■ When storing your convertible tablet PC for an extended period of time, unplug AC power and remove the battery after discharging it partway. www.gateway.com...
Page 117: Display Screen
If liquid collects around the edges, wipe it up immediately. ■ Always store the pen in the Gateway convertible tablet PC’s pen holder when not in use. For more information, see “Right Side” on page ■...
Page 118: Replacing The Pen Point
To replace the pen point: Use the replacement tool to grab the old point and pull it out of the pen. Insert a new point and apply slight pressure to set it in place. www.gateway.com...
Page 119: Cleaning Your Convertible Tablet Pc
PC turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your convertible tablet PC. www.gateway.com...
Page 120: Cleaning The Keyboard
Dampen the cloth with water or a mild window glass cleaner solution but never spray anything directly on the surface. Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.com...
Page 121: Protecting Your Convertible Tablet Pc From Viruses
“Modifying Security Settings” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Help and For more information about protecting your convertible...
Page 122 Tap or click , then tap or click Start All Programs Norton AntiVirus . Norton AntiVirus opens. Norton AntiVirus 2005 Click Scan for Viruses Tap or click the type of scan you want to make in the Scan for Viruses area. www.gateway.com...
Page 123 Start All Programs Norton AntiVirus . The LiveUpdate wizard opens. LiveUpdate - Norton AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, tap or click Finish www.gateway.com...
Page 124: Updating Windows
PC to the original configuration, you can use the backup restore discs or you can use the backup files located on the hard drive. The instructions for using the restore discs or hard drive backup files are included in the instruction booklet that came with your restore discs. www.gateway.com...
Page 125: Troubleshooting
Chapter 9 Troubleshooting Troubleshooting typical hardware and ■ software problems Getting telephone support ■ Using automated troubleshooting ■ systems...
Page 126: Safety Guidelines
Do not try to troubleshoot your problem if power cords or plugs are damaged, if your convertible tablet PC was dropped, or if the case was damaged. Instead, unplug your convertible tablet PC and contact a qualified computer technician. www.gateway.com...
Page 127: First Steps
Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
Page 128: Troubleshooting
. The Device Hardware Device Manager Manager window opens. Tap or click , then tap or click . Double-tap View Resources by type or double-click . All IRQs and their Interrupt request (IRQ) hardware assignments are displayed. www.gateway.com...
Page 129: Display
For instructions on changing the screen resolution, see “Adjusting the screen resolution” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com...
Page 130 LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 131: Dvd Drives
Windows, see “Adjusting the volume” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■ Make sure that Mute controls are turned off. For more information about the mute setting, see “System key combinations”...
Page 132 If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. ■ Make sure that a DVD player program has been installed on your convertible tablet PC. Tips & Tricks For instructions on playing a DVD, see “Playing a DVD” on page www.gateway.com...
Page 133: File Management
Help and For more information about restoring deleted files, tap or Support click Start, then tap or click Help and Support. Type the keyword System Restore in the Search box , then tap or click the arrow. www.gateway.com...
Page 134: Hard Drive
For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■...
Page 135: Internet
You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. www.gateway.com...
Page 136: Keyboard
Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. www.gateway.com...
Page 137: Memory
Support. Type the keyword memory error in the Search , then tap or click the arrow. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window ■ Reboot your convertible tablet PC. www.gateway.com...
Page 138: Modem (Cable Or Dsl)
Printers and Other Hardware Tap or click/Double-tap or double-click the Phone and Modem icon, then tap or click the tab. Options Dialing Rules Tap or click the location from which you are dialing, then tap or click Edit www.gateway.com...
Page 139 You cannot connect to the Internet ■ The ISP may be having technical difficulties. Contact your ISP for technical support. ■ See if the modem works with a different communications program. The problem may be with just one program. www.gateway.com...
Page 140 To run modem diagnostics: Close all open programs. Tap or click , then tap or click . The Control Start Control Panel Panel window opens. If your Control Panel is in Category View, tap or click Printers and Other Hardware www.gateway.com...
Page 141 Tap or click/Double-tap or double-click the Phone and Modem icon, then tap or click the tab. Options Modems Tap or click the modem you want to adjust, then tap or click Properties Tap or click the tab, then adjust the Modem Speaker volume control. www.gateway.com...
Page 142: Mouse
For information about setting up a network in your home, see the network guide which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Help and For more information about network troubleshooting, tap Support or click Start, then tap or click Help and Support.
Page 143: Passwords
The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your convertible tablet PC for repair. Call Gateway Customer Care for instructions. PC Cards...
Page 144: Power
“Changing Power-Saving Settings” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■ Make sure that the battery is installed correctly. For more information, see “Changing batteries”...
Page 145: Printer
Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a “Printer queue is full” error message ■ Make sure that the printer is not set to work offline. www.gateway.com...
Page 146: Sound
Make sure that headphones are not plugged into the headphone jack. ■ Make sure that the volume control on your convertible tablet PC is turned up. For more information, see “System key combinations” on page ■ Make sure that the Windows volume control is turned up. www.gateway.com...
Page 147: Touchpad
Windows, see “Adjusting the volume” in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■ Make sure that Mute controls are turned off. For more information about the mute setting, see “System key combinations”...
Page 148: Video
Make sure that the television is turned on and that the S-Video cable is connected correctly. ■ Televisions in different countries use different standards. If you are traveling, you may need to change the TV Out mode. For more information, see “Viewing the display on a television” on page www.gateway.com...
Page 149: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
Page 150: Telephone Numbers
Chapter 9: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems.
Page 151: Self-Help
, then click the arrow. Tutoring Answers by Gateway is a telephone service that provides answers to all of your “How do I” questions on Gateway computers. For more information, go to www.gateway.com/answers. Training Gateway provides the following computer-based training: Resource...
Page 152 Chapter 9: Troubleshooting www.gateway.com...
Page 153: A Safety, Regulatory, And Legal Information
Appendix A Safety, Regulatory, and Legal Information Safety information ■ Regulatory statements ■ Notices ■...
Page 154: Important Safety Information
Appendix A: Safety, Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 155: Regulatory Compliance Statements
The system was dropped or the cabinet is damaged. ■ The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
Page 156 Appendix A: Safety, Regulatory, and Legal Information energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 157: United States Of America
Regulatory compliance statements Caution Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Important Every country has different restrictions on the use of wireless devices.
Page 158 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
Page 159 www.gateway.com...
Page 160 Caution Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
Page 161: Laser Safety Statement
5. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 162: Epa Energy Star
CD or DVD drive. EPA ENERGY STAR ® As an ENERGY STAR Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System. ENERGY STAR...
Page 163 This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Page 164 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
Page 165: Index
PC changing charge indicator port replicator charge status calibrating charging Caps Lock indicator conserving power cards icons adding memory card installing inserting memory card latch inserting PC Card managing power www.gateway.com...
Page 166 PS/2 connecting PS/2 keyboard AC adapter PS/2 mouse external keyboard S/PDIF digital audio external monitor scanner keyboard serial modem speaker port replicator S-Video (TV) out projector Toslink digital audio PS/2 keyboard PS/2 mouse to Ethernet video camera www.gateway.com...
Page 167 DVD±R/±RW drive troubleshooting See DVD drive using docking port docking release latch electrostatic discharge (ESD) documentation e-mail button Gateway Web site EmPower power adapter help eSupport Help and Support getting specifications online help using Using Your Tablet PC Ethernet...
Page 168 Firewire port drives Fn key DVD drive folders DVD/CD-RW drive opening hard drive function keys memory PC Card recordable DVD drive Gateway Internal wireless label eSupport Internet model number button serial number troubleshooting Web address IRQ conflicts Web site jacks...
Page 169 LCD panel release Microsoft Certificate of Authenticity LCD brightness system keys model number LCD panel modem cleaning connecting release latch jack switching display troubleshooting troubleshooting modular bay www.gateway.com...
Page 170 My Computer button system key parallel port password navigation keys pause text scrolling network PC Card jack adding troubleshooting eject button networking inserting internal wireless label installing turning off wireless network removing slot turning on wireless network troubleshooting PCMCIA card www.gateway.com...
Page 171 See memory button rebooting convertible tablet PC changing modes recalibrating battery connector recharging battery conserving battery power replacing EmPower adapter See installing extending battery life reset hole Hibernate mode location indicator using management resetting convertible tablet PC www.gateway.com...
Page 172 Kensington cable lock numeric keypad Pad Lock Kensington lock ring power serial number recordable DVD drive serial port Scroll Lock setting up surge protector safety precautions Suspend shortcut menus S-Video (TV) out jack accessing locating shortcuts using buttons system identification label www.gateway.com...
Page 173 Gateway Learning Libraries tablet control buttons Learn With Gateway locating troubleshooting Screen Rotation audio Tablet Input Panel automated system Windows Security device installation XtraBright/XtraDim...
Page 174 XtraBright/XtraDim button USB port VGA port Zip drive video USB port playing S-Video out jack troubleshooting virus protecting against removing volume adjusting adjusting modem controls muting system keys troubleshooting waking up convertible tablet PC Web browser button Web site Gateway www.gateway.com...
Page 176 NSK DWL M275 USR GDE R2 1/05...

Gateway M275 User Manual

1 Getting Help

2 Checking out Your Gateway Convertible Tablet PC

3 Getting Started

4 Using Drives and Ports

5 Managing Power

6 Upgrading Your Convertible Tablet PC

7 Using the Optional Port Replicator

8 Maintaining Your Convertible Tablet PC

9 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

User Guide

Troubleshooting

Need help?

Questions and answers

Related Manuals for Gateway M275

Summary of Contents for Gateway M275

Table of Contents