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Chapter 9: Troubleshooting
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If you are using powered speakers, make sure that they are plugged
in and turned on.
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Clean the disc. For more information, see
on page
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Your convertible tablet PC may be experiencing some temporary
memory problems. Shut down and restart your convertible tablet PC.
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Reinstall the audio device drivers. For more information, see
"Downloads" on page
A DVD movie will not play
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Make sure that the label or side you want to play is facing up, then
try again.
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The DVD drive may not be inserted completely into the modular
bay. Press the module into the bay, then try to access the disc again.
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Shut down and restart your convertible tablet PC.
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Clean the DVD. For more information, see
on page
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DVD discs and drives contain regional codes that help control DVD
title exports and help reduce illegal disc distribution. To be able to
play a DVD, the disc's regional code and your DVD drive's regional
code must match.
The regional code on your DVD drive is determined by your
convertible tablet PC's delivery address. The regional code for the
United States and Canada is 1. The regional code for Mexico is 4.
Your DVD drive's regional code must match the regional code of the
disc. The regional code for the disc is on the disc, disc
documentation, or packaging.
If the DVD movie does not play, the disc's regional code and your
DVD drive's regional code may not match.
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Make sure that a DVD player program has been installed on your
convertible tablet PC.
Tips & Tricks
126
114.
4.
114.
For instructions on playing a DVD, see
page
60.
www.gateway.com
"Cleaning CDs or DVDs"
"Cleaning CDs or DVDs"
"Playing a DVD" on
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Table of Contents
Troubleshooting
