Gateway M275 Service Manual
  1. Manuals
  2. Brands
  3. Gateway Manuals
  4. Desktop
  5. M275
  6. Service manual
Gateway M275 Service Manual

Gateway M275 Service Manual

Hide thumbs Also See for M275:
Table of Contents

Advertisement

Quick Links

Download this manual
Service Guide
Gateway M275

Advertisement

Table of Contents
loading

Related Manuals for Gateway M275

Summary of Contents for Gateway M275

  • Page 1 Service Guide Gateway M275...

  • Page 3: Table Of Contents

    Contents Replacing Gateway M275 Components ........1 Identifying the convertible tablet PC model .
  • Page 4 www.gateway.com...

  • Page 5: Replacing Gateway M275 Components

    Use this service guide to help plan maintenance tasks for the Gateway M275 convertible tablet PC. All tasks covered in this guide can be performed by an authorized field technician without jeopardizing the tablet PC’s warranty.

  • Page 6: Identifying The Convertible Tablet Pc Model

    Replacing Gateway M275 Components Important For information on the convertible tablet PC’s general maintenance, technical support, safety notices, and regulatory notices, see the Gateway user guide. Tips & Tricks If you have suggestions regarding the content of this guide, send an e-mail with the subject “Service Guide Comments”...

  • Page 7: Identifying Components

    Use this chart to identify the main components of the convertible tablet PC. For a complete list of replaceable parts, see “Contents” on page LCD panel assembly (see page Keyboard cover (see page Keyboard (see page Palm rest assembly (see page Cooling assembly (see page Modem (see page System board (see page www.gateway.com...

  • Page 8: Preparing Your Work Space

    Replacing Gateway M275 Components Preparing your work space Before performing maintenance on the convertible tablet PC, make sure that your work space and the convertible tablet PC are correctly prepared. ■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

  • Page 9: Preventing Static Electricity Discharge

    ■ Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection. ■ Touch a bare metal surface on your workbench or other grounded object. www.gateway.com...

  • Page 10: Preparing The Convertible Tablet Pc

    Replacing Gateway M275 Components Preparing the convertible tablet PC Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off the convertible tablet PC, remove the battery, and unplug the power cord, modem cable, and network cable before opening the case.

  • Page 11: Removing The Battery

    To remove the battery: Turn the convertible tablet PC over so the bottom is facing up. Slide the battery lock to the unlocked position. Battery latch Battery Battery lock Slide the battery release latch and lift the battery out of the bay. www.gateway.com...

  • Page 12: Replacing The Pen Point

    Replacing Gateway M275 Components Replacing the pen point Normal use wears down the pen’s point, so the pen ships with extra points and a replacement tool. To replace the pen point: Use the replacement tool to grab the old point and pull it out of the pen.

  • Page 13: Replacing The Hard Drive Kit

    Replacing the hard drive kit Replacing the hard drive kit Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 6 mm (hard drive kit) Hard drive www.gateway.com...
  • Page 14 Replacing Gateway M275 Components To replace the hard drive kit: Complete the steps in “Preparing the convertible tablet PC” on page Remove the two screws securing the hard drive kit to the convertible tablet PC. Screws Tips & Tricks Use a magnetic screwdriver or turn the convertible table PC over to remove the screws.
  • Page 15 “Replacing the hard drive in the hard drive kit” on page 12 before proceeding. Slide the new hard drive kit into the convertible tablet PC. Replace the screws that secure the hard drive kit to the convertible tablet PC. www.gateway.com...

  • Page 16: Replacing The Hard Drive In The Hard Drive Kit

    Replacing Gateway M275 Components Replacing the hard drive in the hard drive Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 6 mm 2 chrome 2.5 × 6 mm (hard drive kit)
  • Page 17 Insert the new drive into the bracket so the screw holes line up. Replace the two screws that secure the bracket to the drive. Slide the hard drive kit into the convertible tablet PC. Replace the screws that secure the hard drive kit to the convertible tablet PC. www.gateway.com...

  • Page 18: Replacing The Optical Drive

    Replacing Gateway M275 Components Replacing the optical drive Important Install only a Gateway M275 optical drive in the optical drive bay. Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: 1 chrome 2.5 × 6 mm...
  • Page 19 Screw Slide the old drive out of the convertible tablet PC. Slide the new drive into the convertible tablet PC. Installing the optical drive repositions the optical drive release latch. Replace the optical drive latch screw. www.gateway.com...

  • Page 20: Replacing The Hinge Cover

    Replacing Gateway M275 Components Replacing the hinge cover Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 1 chrome 2.5 × 5 mm (hinge cover)
  • Page 21 Replacing the hinge cover Insert the small flat-blade screwdriver or non-marring tool under the bottom of the hinge cover, then carefully pry it up. Snap the new cover into place over the hinge. Replace the hinge cover screw. www.gateway.com...

  • Page 22: Replacing The Keyboard Cover

    Replacing Gateway M275 Components Replacing the keyboard cover Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool To replace the keyboard cover: Complete the steps in “Preparing the convertible tablet PC” on page Turn the convertible tablet PC over so the top is facing up.
  • Page 23 The cover is correctly mounted when you can run your finger along the cover and find no loose spots. The cover should be flat all the way across. Caution If the cover is not correctly replaced, the convertible tablet PC could be damaged when you try to close the LCD panel. www.gateway.com...

  • Page 24: Replacing The Keyboard

    Replacing Gateway M275 Components Replacing the keyboard Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 2 chrome 2.5 × 6 mm 4 chrome 2.5 × 2.5 mm...
  • Page 25 Turn the convertible tablet PC over so the top is facing up. Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page Remove the four keyboard screws that secure the keyboard to the convertible tablet PC. Screws www.gateway.com...
  • Page 26 Replacing Gateway M275 Components Lift the back edge of the keyboard slightly, then carefully slide the keyboard back until the four tabs on the front edge of the keyboard are free from their slots. Be careful not to damage the LCD panel.
  • Page 27 Insert the four tabs on the front edge of the keyboard into the corresponding slots under the palm rest. Tabs Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel. www.gateway.com...
  • Page 28 Replacing Gateway M275 Components Replace the four keyboard screws. Screws Turn the convertible tablet PC over so the top is facing down, then replace the two keyboard screws. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 29: Adding Or Replacing Memory Modules

    For instructions on upgrading the SO-DIMM located under the keyboard of the convertible tablet PC, see “Replacing memory under the keyboard” on page Important Use only memory modules designed for the Gateway M275. Adding or replacing memory in the memory bay Tools you need to complete this task: Flat-blade driver...
  • Page 30 Replacing Gateway M275 Components To add or replace memory modules: Complete the steps in “Preparing the convertible tablet PC” on page Memory Loosen the two captive screws that secure the memory cover. (These screws cannot be removed.) Screws Lift the screw side of the cover upward, then slide the cover out.
  • Page 31 Important Use only memory modules designed for the Gateway M275. Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screws.

  • Page 32: Replacing Memory Under The Keyboard

    2 chrome 2.5 × 6 mm (keyboard - top) (keyboard - bottom) Important Use only memory modules designed for the Gateway M275. To replace memory modules: Complete the steps in “Preparing the convertible tablet PC” on page Remove the two keyboard screws marked with a K. For more information, see...
  • Page 33 This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway M275. www.gateway.com...
  • Page 34 Replacing Gateway M275 Components Gently push the module down until it clicks in place. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 35: Replacing The Led Indicator Panel

    To replace the LED indicator panel: Complete the steps in “Preparing the convertible tablet PC” on page Turn the convertible tablet PC over so the top is facing up. Remove the keyboard cover by following the instructions in “Replacing the keyboard cover” on page www.gateway.com...
  • Page 36 Replacing Gateway M275 Components Remove the two screws securing the LED indicator panel to the convertible tablet PC. Screws Insert the small flat-blade screwdriver or non-marring tool under the right side of the indicator panel and gently pry it up about ¼ inch, then lift the entire panel from the convertible tablet PC.

  • Page 37: Replacing The Lcd Panel Assembly

    2 chrome 2.5 × 6 mm (hinge cover) (hinge - bottom) (keyboard - bottom) 1 chrome 2.5 × 5 mm (hinge chassis) 4 chrome 2.5 × 2.5 mm 4 chrome 2.5 × 5 mm (LCD panel) (keyboard - top) www.gateway.com...
  • Page 38 Replacing Gateway M275 Components To replace the LCD panel assembly: Complete the steps in “Preparing the convertible tablet PC” on page Remove the four screws on the bottom that secure the LCD panel hinge to the chassis. Screws Remove the two keyboard screws marked with a K. For more information, see...
  • Page 39 PC. Make sure you grasp the tab, not the cable. Caution The connector is fragile. Open the LCD panel to the fully open position. Caution Be careful not to use too much force when opening the LCD panel. www.gateway.com...
  • Page 40 Replacing Gateway M275 Components Remove the single hinge chassis screw that secures the hinge to the convertible tablet PC. Screws Hinge chassis screw Remove the four hinge screws that secure the LCD panel to the hinge. Note the location of the grounding cable.
  • Page 41 Plug the LCD video cable into the convertible tablet PC. Reattach the microphone cable to the appropriate connector on the system board. Reassemble the convertible tablet PC. Replace the four screws on the bottom that secure the hinge to the chassis. www.gateway.com...

  • Page 42: Replacing The Lcd Panel

    Replacing Gateway M275 Components Replacing the LCD panel Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 1 chrome 2.5 × 5 mm 4 chrome 2.5 × 5 mm 2 chrome 2.5 ×...
  • Page 43 Open the keyboard compartment by following the instructions in “Replacing the keyboard” on page Tips & Tricks You do not need to disconnect the keyboard from the system board. Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page www.gateway.com...
  • Page 44 Replacing Gateway M275 Components Remove the two rubber inserts and four plastic inserts from the front of the LCD panel assembly. Inserts Inserts www.gateway.com...
  • Page 45 Replacing the LCD panel Remove the six screws from the front of the LCD panel assembly. Screws Screws www.gateway.com...
  • Page 46 Replacing Gateway M275 Components Carefully separate the front and back of the LCD panel assembly. Disconnect the three LCD panel connectors from the bottom of the LCD panel assembly. www.gateway.com...
  • Page 47 Remove the four screws that secure the LCD panel to the LCD panel assembly. Screw Screw Screw Screw Remove the LCD panel from the LCD panel assembly. Place the new LCD panel into the LCD panel assembly back and replace the four screws. www.gateway.com...
  • Page 48 Replacing Gateway M275 Components Reconnect the three LCD panel connectors from the bottom of the LCD panel assembly. For more information, see Step Starting in the upper-left corner, press the LCD panel front and back together. Press the two halves together in several places until they click in place. You should find no loose spots or spots where the two halves do not meet.
  • Page 49 Replacing the LCD panel Replace the six inserts. Caution The two rubber inserts go next to the latch. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 50: Repairing The Digital Panel

    Replacing Gateway M275 Components Repairing the digital panel Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 1 chrome 2.5 × 5 mm 4 chrome 2.5 × 5 mm 2 chrome 2.5 ×...
  • Page 51 Complete removal of the LCD panel assembly by following the instructions in “Replacing the LCD panel assembly” on page Remove the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Remove the tape from the back of the LCD panel. www.gateway.com...
  • Page 52 Replacing Gateway M275 Components Disconnect the two connectors from the back of the LCD panel. Unwrap the copper foil from the back of the LCD panel. www.gateway.com...
  • Page 53 Repairing the digital panel Remove the three screws that secure the digital panel to the LCD panel. Screw Screw Screw Remove the digital panel from the LCD panel. www.gateway.com...
  • Page 54 Replacing Gateway M275 Components Turn the digital panel over and place a piece of mylar tape in the location shown. Reinstall the digital panel on the LCD panel. Reinstall the three screws that you removed in Step Rewrap the copper foil around the LCD panel.

  • Page 55: Replacing The Palm Rest Assembly

    1 chrome 2.5 × 5 mm (hinge 2 black 2.5 × 2.5 mm chassis) 4 chrome 2.5 × 2.5 mm 4 chrome 2.5 × 5 mm (hinge) (LED panel) (keyboard - top) 2 chrome 2.5 × 5 mm (palm rest - top) www.gateway.com...
  • Page 56 Replacing Gateway M275 Components To replace the palm rest assembly: Complete the steps in “Preparing the convertible tablet PC” on page Remove the four screws on the bottom that secure the LCD panel hinge to the chassis. For more information, see...
  • Page 57 Remove the LED panel by following the instructions in “Replacing the LED indicator panel” on page Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Remove the two screws on the top of the convertible tablet PC. Screws www.gateway.com...
  • Page 58 Replacing Gateway M275 Components Unplug the gray secondary antenna cable. Carefully insert the small flat-blade screwdriver between the touchpad cable and the black plastic hinge where the cable connects to the system board. Gently lift the hinge off the cable. The cable is now free and you can remove the palm rest assembly.
  • Page 59 Turn the convertible tablet PC over so the top is facing down. Replace the thirteen palm rest screws on the bottom of the convertible tablet PC. Important The two shorter screws fit into the battery bay. The single screw fits next to the optical drive. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 60: Replacing The Cooling Fan

    Replacing Gateway M275 Components Replacing the cooling fan Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 4 chrome 2.5 × 5 mm 2 chrome 2.5 × 6 mm...
  • Page 61 Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Complete removal of the palm rest assembly by following the instructions in “Replacing the palm rest assembly” on page www.gateway.com...
  • Page 62 Replacing Gateway M275 Components Remove the two screws from the fan. Screws www.gateway.com...
  • Page 63 Replacing the cooling fan Unplug the fan wires from the system board. Lift the fan up and away from the convertible tablet PC. Replace with new fan assembly. Secure the new fan with the two screws. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 64: Replacing The Cooling Assembly

    Replacing Gateway M275 Components Replacing the cooling assembly Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 4 chrome 2.5 × 5 mm 2 chrome 2.5 × 6 mm...
  • Page 65 Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Complete removal of the palm rest assembly by following the instructions in “Replacing the palm rest assembly” on page www.gateway.com...
  • Page 66 Replacing Gateway M275 Components Loosen the three captive screws from the cooling assembly. Screws Caution There is a thermal pad beneath the cooling assembly on the system board. Do not remove the thermal pad. Lift the cooling assembly up and away from the convertible tablet PC.

  • Page 67: Replacing The Cmos Battery

    1 chrome 2.5 × 5 mm (hinge 2 black 2.5 × 2.5 mm chassis) 4 chrome 2.5 × 2.5 mm 4 chrome 2.5 × 5 mm (hinge) (LED panel) (keyboard - top) 2 chrome 2.5 × 5 mm (palm rest - top) www.gateway.com...
  • Page 68 Replacing Gateway M275 Components To replace the CMOS battery: Complete the steps in “Preparing the convertible tablet PC” on page Remove the four screws on the bottom that secure the LCD panel hinge to the chassis. For more information, see...
  • Page 69 Make sure the positive (+) side of the new battery is facing up, then press the battery into the socket until it snaps into place. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 70: Replacing The Modem

    Replacing Gateway M275 Components Replacing the modem Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Torx T8 screwdriver Phillips #0 screwdriver Screws removed during this task: 4 chrome 2.5 × 5 mm 2 chrome 2.5 ×...
  • Page 71 Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Complete removal of the palm rest assembly by following the instructions in “Replacing the palm rest assembly” on page www.gateway.com...
  • Page 72 Replacing Gateway M275 Components Remove the Torx screw that secures the modem to the convertible tablet PC. Torx Screw Remove the screw that secures the modem to the convertible tablet PC. Screw www.gateway.com...
  • Page 73 Replace the screw that secures the modem to the convertible tablet PC. Replace the Torx screw that secures the modem to the convertible tablet PC. Be sure to attach the grounding cable to the screw. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 74: Replacing The Ieee 802.11 Mini Pci Card

    Replacing Gateway M275 Components Replacing the IEEE 802.11 Mini PCI card Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Torx T8 screwdriver Phillips #0 screwdriver Screws removed during this task: 4 chrome 2.5 × 5 mm 2 chrome 2.5 ×...
  • Page 75 Replacing the IEEE 802.11 Mini PCI card Caution By law, only approved wireless modules provided by Gateway, or a Gateway authorized representative, explicitly for the Gateway M275 may be installed in this convertible tablet PC. Caution Legal requirements dictate that a security screw (or other means) be used to attach the mini-PCI cover plate to the system board in a manner that restricts end user access.
  • Page 76 Replacing Gateway M275 Components Remove the Torx screw that secures the modem grounding cable to the modem. This screw holds down a metal plate that covers the antenna connections. Torx Screw Remove the screw that secures the modem to the convertible tablet PC.
  • Page 77 Insert the small flat-blade screwdriver or non-marring tool under the modem and gently pry it up about ¼ inch. Remove the mini-PCI cover plate located between the mini-PCI card and the modem. Unplug the two antenna cables on the mini-PCI card, noting how they are installed for later re-assembly. www.gateway.com...
  • Page 78 Replacing Gateway M275 Components Move the antenna wires out of the way, then press outward on the clips at both sides of the card until the card tilts upward. Pull the card out of the slot. Hold the new card at a 30-degree angle and press it into the empty slot. This card is keyed so it can only be inserted in one direction.
  • Page 79 Align the modem’s screw holes with the holes on the convertible tablet PC, then press the modem into place. Replace the Torx screw that secures the modem to the convertible tablet PC. Replace the screw that secures the modem to the convertible tablet PC. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 80: Replacing The Latch

    Replacing Gateway M275 Components Replacing the latch Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: 4 chrome 2.5 × 5 mm 2 chrome 2.5 × 6 mm...
  • Page 81 Complete removal of the LCD panel by following the instructions in “Replacing the LCD panel assembly” on page Complete removal of the palm rest assembly by following the instructions in “Replacing the palm rest assembly” on page www.gateway.com...
  • Page 82 Replacing Gateway M275 Components Locate the palm rest latch assembly, then remove the screw connecting it to the bottom of the convertible tablet PC. Screw Assemble your new latch assembly if it was shipped to you disassembled. Connect the spring to the metal latch as shown.
  • Page 83 Replacing the latch Connect the other end of the spring to the plastic latch holder. Insert one end of the metal latch bar into the hole in the plastic latch holder. www.gateway.com...
  • Page 84 Replacing Gateway M275 Components Spread the two sides of the latch holder apart by squeezing with two fingers, then snap the other end of the metal latch bar into the other hole in the plastic latch holder. Place the new latch assembly into the convertible tablet PC and attach it using the screw.

  • Page 85: Replacing The Speaker

    2 black 2.5 × 2.5 mm chassis) 4 chrome 2.5 × 2.5 mm 4 chrome 2.5 × 5 mm (hinge) (LED panel) (keyboard - top) 2 chrome 2.5 × 5 mm 2 black 2.5 × 2.5 mm (palm rest - top) (speaker) www.gateway.com...
  • Page 86 Replacing Gateway M275 Components To replace the speaker: Complete the steps in “Preparing the convertible tablet PC” on page Remove the four screws on the bottom that secure the LCD panel hinge to the chassis. For more information, see Step 2 page Remove the two keyboard screws marked with a K.
  • Page 87 Remove the screws near the front corner securing the speakers to the convertible tablet PC. Install the new speakers and secure with the screw. Plug the speaker cables into system board and secure the speaker cables in the slots provided. Reassemble the convertible tablet PC. www.gateway.com...

  • Page 88: Replacing The System Board

    Replacing Gateway M275 Components Replacing the system board Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Torx T8 screwdriver Phillips #0 screwdriver 5.0 mm hex nutdriver Allen wrench Screws removed during this task: 2 chrome 2.5 ×...
  • Page 89 For more information, see Step 2 page Remove the two keyboard screws marked with a K. For more information, see Step 2 page Remove the thirteen screws on the bottom of the convertible tablet PC. For more information, see Step 4 page www.gateway.com...
  • Page 90 Replacing Gateway M275 Components Turn the convertible tablet PC over so the top is facing up. Remove the hinge cover by following the instructions in “Replacing the hinge cover” on page Remove the keyboard cover by following the instructions in “Replacing the keyboard...
  • Page 91 Unplug the modem cable from the old system board and install it on the new board. Remove the two small hex nuts on the rear I/O panel. Use the Allen wrench to remove the two larger hex nuts securing the docking station connector. Hex Nuts www.gateway.com...
  • Page 92 Replacing Gateway M275 Components Remove the three system board screws. Screws www.gateway.com...
  • Page 93 © 2004 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.
  • Page 94 MAN SYS M275 SERVICE GDE R1 11/04...

Table of Contents