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Cisco SPA 303 Series User Manual page 6

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• Dial *42 + Number + # - To forward incoming calls to a specific telephone number when unreachable.
• Dial *43 + Number + # - To forward incoming calls to a specific telephone number after Ring-Timeout.
Deactivating Call Forwarding:
• Dial *44# - To cancel call Forwarding .
Call Parking
The Call Park feature is very useful for reducing the hold time that callers experience. For example, you
are currently on the phone with a caller who needs assistance. But everyone is busy with calls or helping
other customers. You don't want to send the caller to somebody's voicemail. You don't want to transfer
them from extension to extension to extension. So you park the call in its own automatically-numbered
"parking space." Then, while the caller listens to hold music, you can intercom, instant message or tell
your co-workers that there's a call waiting. The next available employee picks up the park call by dialing
the parking space number and assists the caller.
Park a call:
• To Park a call press the 'Park' soft-key.
• To UnPark a call pick up the handset and then press the 'UnPark' soft-key.

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