Service Tag - HP ENVY Maintenance And Service Manual

Service tag

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item
(1)
(2)
(3)
(4)
Description
Model description
Part number/Product number (p/n)
Serial number (s/n)
Warranty period
Function
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
This is an alphanumeric identifier that is unique to each
product.
This number describes the duration of the warranty
period for the computer for each of the following
categories:
●
Defective part replacement
●
HP authorized technician labor
●
Repairs performed at customer site for those parts
not eligible for Customer Self Repair (CSR)
Service tag 13