HP Envy 15-1270 User Manual

Hp envy 15-1270: user guide
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HP ENVY 15 User Guide

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Summary of Contents for HP Envy 15-1270

  • Page 1 HP ENVY 15 User Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Display components ... 9 Wireless antennas ... 9 Additional hardware components ... 10 Labels ... 11 2 Using HP QuickWeb (select models only) 3 Wireless and local area network Using wireless devices ... 13 Identifying wireless and network status icons ... 13 Using the wireless controls ...
  • Page 6 Multimedia features ... 30 Adjusting the volume ... 30 Using the media activity keys ... 31 Multimedia software ... 31 Using HP MediaSmart software ... 32 Using multimedia software ... 32 Installing multimedia software from a disc ... 32 Audio ... 33 Connecting external audio devices ...
  • Page 7 Using the webcam IR lights ... 41 6 Power management Setting power devices ... 43 Using power-saving states ... 43 Conserving power ... 44 Using the battery meter ... 44 Using power plans ... 45 Setting password protection on wakeup ... 46 Using external AC power ...
  • Page 8 Identifying installed drives ... 59 Handling drives ... 59 Improving hard drive performance ... 60 Using HP ProtectSmart Hard Drive Protection (select models only) ... 61 Using external drives ... 62 Using the external optical drive (select models only) ... 63 Sharing optical drives ...
  • Page 9 Using firewall software ... 84 Installing critical security updates ... 85 Installing an optional security cable ... 86 Appendix A Setup Utility (BIOS) Starting Setup Utility ... 87 Using Setup Utility ... 88 Changing the language of Setup Utility ... 88 Navigating and selecting in Setup Utility ...
  • Page 11: Notebook Tour

    Notebook tour Identifying hardware To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. Then in the System area, click Device ▲ Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
  • Page 12: Components

    Components Top components TouchPad Component TouchPad off indicator Left TouchPad button Right TouchPad button TouchPad zone Chapter 1 Notebook tour Description Turns the TouchPad on and off. Quickly double-tap the TouchPad off indicator to turn the TouchPad on and off. Functions like the left button on an external mouse.
  • Page 13: Lights

    Lights Component TouchPad off indicator Caps lock light Power light Mute light Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. White: Caps lock is on. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ●...
  • Page 14: Button

    Button Component Power button Chapter 1 Notebook tour Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 15: Keys

    Internet or network services and your Web browser home page, you can press the your home page and the Internet. Opens HP MediaSmart. HP MediaSmart turns your computer into a mobile entertainment center. You can enjoy music and movies and manage and edit your photo collections.
  • Page 16: Front Components

    Component (10) mail (11) Front components Component Vents (2) Digital Media Slot Right-side components Component Speaker Security cable slot Chapter 1 Notebook tour Description Opens your default e-mail program. NOTE: The first time you press the mail prompted to set up your e-mail account. After you have set up your e-mail, you can press the mail key to quickly access your e-mail.
  • Page 17: Left-Side Components

    Component Audio-out (headphone) jack/Audio-in (microphone) jack eSATA/USB port USB ports (2) HDMI port RJ-45 (network) jack Vent Left-side components Component Battery light Power connector Vent Description NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
  • Page 18: Bottom Components

    ● Blinking white: The hard drive is being accessed. ● Amber (select models only): HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. Produces sound. Description Enable airflow to cool internal components.
  • Page 19: Display Components

    Component Accessory battery connector Battery release latch Display components Component Ambient light sensor Internal microphones (2) Webcam light Webcam infrared (IR) lights (2) Webcam Internal display switch Wireless antennas The computer has 2 antennas that send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
  • Page 20: Additional Hardware Components

    NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Additional hardware components Component Power cord*...
  • Page 21: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service tag—Provides important information including the following: The service tag is located inside the battery bay. ◦...
  • Page 22: Using Hp Quickweb (Select Models Only)

    Music Player—Listen to your favorite music and create playlists. ● Photo Viewer—Browse through photos, create albums, and view slide shows. NOTE: For information on using QuickWeb, refer to the HP ENVY 15 User Manual or the QuickWeb software Help. Chapter 2 Using HP QuickWeb (select models only)
  • Page 23: Wireless And Local Area Network

    Wireless and local area network Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
  • Page 24: Using The Wireless Controls

    Icon Name Wireless (disconnected) Wired network (connected) Wired network (disabled/disconnected) Network (connected) Network (disabled/disconnected) Network (disconnected) Using the wireless controls You can control the wireless devices in your computer using these features: ● wireless ● Wireless Assistant software ● Operating system controls Using the wireless key The computer has a wireless...
  • Page 25: Using Wireless Assistant Software

    Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows® Mobility Center. Click Properties. Select the check box next to HP Wireless Assistant icon in notification area. Click Apply. Click Close. For more information, refer to the Wireless Assistant software Help: Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
  • Page 26: Using A Wlan

    Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
  • Page 27: Connecting To A Wlan

    WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
  • Page 28: Roaming To Another Network

    NOTE: If you do not see the network you want to connect to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection. After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.
  • Page 29: Using Bluetooth Wireless Devices

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
  • Page 30: Troubleshooting Wireless Connection Problems

    A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled. Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com: Open your Web browser and go to http://www.hp.com/support.
  • Page 31: Wlan Connection Is Very Weak

    Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly. If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow these steps to connect to the network: Select Start >...
  • Page 32: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect to a LAN: Plug the network cable into the network jack (1) on the computer.
  • Page 33: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
  • Page 34: Selecting

    Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures that make it easy and fun to work with images or pages of text. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections.
  • Page 35: Scrolling

    Scrolling Scrolling is useful for moving around a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching allows you to zoom in or out on images or text.
  • Page 36 NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS) to require pressing the Setup Utility (BIOS) on page 87 Icon Description Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to your computer.
  • Page 37 Icon Description Turns the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must be set up. prt sc Takes a snapshot or picture of your computer screen and copies it to the clipboard. Using the action keys...
  • Page 38: Using The Hotkeys

    Using the hotkeys Hotkeys are combinations of the Function Display system information. Control the bass settings. To use a hotkey command, follow either of these steps: ● Briefly press the – or – ● Press and hold down the release both keys at the same time. Chapter 4 Pointing devices and keyboard key (1) and either the Hotkey...
  • Page 39: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
  • Page 40: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphones for recording your own audio ●...
  • Page 41: Using The Media Activity Keys

    Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately). ● When an audio CD or a DVD is not playing, press the ●...
  • Page 42: Using Hp Mediasmart Software

    Using HP MediaSmart software HP MediaSmart turns your computer into a mobile entertainment center. With MediaSmart, you can enjoy music and DVD and BD movies. You can also manage and edit your photo collections. MediaSmart includes the following features: ●...
  • Page 43: Audio

    NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore unusable through DVD or CD sharing. Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ●...
  • Page 44: Using Beats Audio

    ▲ You can also view and control the bass settings through the Windows operating system. Select Start > Control Panel > Hardware and Sound > HP Beats Audio Control Panel > Equalization to view and control the bass properties. Chapter 5 Multimedia...
  • Page 45: Identifying Beats Audio Icons

    Identifying Beats Audio icons Icon Name Beats Audio (on) Beats Audio (off) Description Indicates that Beats Audio is enabled. Indicates that Beats Audio is disabled. Audio...
  • Page 46: Video

    Watch TV over the Internet Connecting an external monitor or projector To connect an external display such as a monitor or projector to the computer, connect the HP HDMI to VGA Display Adapter (select models only) to the HDMI port on the computer.
  • Page 47: Connecting An Hdmi Device

    To connect an external monitor or projector using the HDMI to VGA Display Adapter, follow these steps: Connect the HDMI to VGA Display Adapter to the HDMI port on the computer. Connect an external monitor or projector to the other end of the adapter. NOTE: If a properly connected external display device does not display an image, press the screen image...
  • Page 48: Configuring Audio For Hdmi

    To connect a video or audio device to the HDMI port: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions.
  • Page 49: Webcam

    You can preview the photo or video recording, and save it on your computer hard drive. To use the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam.
  • Page 50 ● Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker.
  • Page 51: Using The Ambient Light Sensor

    The webcam IR lights are enabled by default. To disable or reenable the webcam IR lights: Select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam. In HP MediaSmart Webcam, select Settings > Display > Advanced Settings, and then click the Camera Control tab.
  • Page 52 Select the Low Light Compensation check box, and then click Apply. Click OK. NOTE: The webcam IR lights are also available on other webcam programs. Refer to the software Help for additional information. Chapter 5 Multimedia...
  • Page 53: Power Management

    Power management Setting power devices Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
  • Page 54: Initiating And Exiting Hibernation

    When the computer exits Sleep, the power light turns on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on battery power, 1,080 minutes (18 hours) of inactivity when running on external power, or...
  • Page 55: Using Power Plans

    Different battery meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low battery level, critical battery level, or reserve battery level. To hide or display the battery meter icon: Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
  • Page 56: Setting Password Protection On Wakeup

    Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: Select Start > Control Panel > System and Security > Power Options. In the left pane, click Require a password on wakeup. Click Change Settings that are currently unavailable.
  • Page 57: Using External Ac Power

    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: ●...
  • Page 58: Testing An Ac Adapter

    Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer will not turn on. ●...
  • Page 59: Using Battery Power

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
  • Page 60: Displaying The Remaining Battery Charge

    To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.
  • Page 61: Charging A Battery

    Align the tabs on the battery with the notches (1) on the outer edge of the battery bay, and lower the battery (2) into the battery bay until it is seated. Slide the battery lock (3) to lock the battery into place. Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft.
  • Page 62: Maximizing Battery Discharge Time

    ● Amber: The battery is charging. ● White: The computer is connected to external power and the battery is fully charged. Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades.
  • Page 63: Resolving A Low Battery Level

    ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation. Remove the discharged battery, and then insert a charged battery.
  • Page 64: Identifying The Accessory Battery Components

    Identifying the accessory battery components Component Battery fuel gauge Battery charge lights (4) Battery release latches (2) Inserting or removing an accessory battery To insert the accessory battery: NOTE: When you install the accessory for the first time, be sure to remove the protective cover on the accessory battery connector.
  • Page 65 NOTE: It is not necessary to turn off the computer before inserting or removing the accessory battery. Turn the computer upside down on a flat surface, with the battery bay toward you. Align the accessory battery with the bottom of the computer, with the battery fuel gauge toward you.
  • Page 66: Battery Charging And Discharging Sequence

    Lift the accessory battery (2) from the bottom of the computer. Battery charging and discharging sequence Battery charging and discharging sequence varies when both the primary battery and optional accessory battery are installed. ● The computer supports Fast Charge Mode (enabled at the factory). When both batteries are charging, the primary battery will charge to 90 percent before the accessory battery begins charging.
  • Page 67: Storing A Battery

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
  • Page 68: Shutting Down The Computer

    Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●...
  • Page 69: Drives And External Devices

    Drives and external devices Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. Select computer models can support up to two drives.
  • Page 70: Improving Hard Drive Performance

    CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Handle a drive carefully;...
  • Page 71: Using Hp Protectsmart Hard Drive Protection (Select Models Only)

    ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.
  • Page 72: Using Hp Protectsmart Hard Drive Protection Software

    Before you move the computer, HP recommends that you either shut it down or initiate Sleep or Hibernation. Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks: ●...
  • Page 73: Using The External Optical Drive (Select Models Only)

    CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the drive is turned off and the AC power cord is unplugged. Connect the drive to the computer. If you are connecting a powered drive, plug the device power cord into a grounded AC outlet. Turn on the drive.
  • Page 74: Sharing Optical Drives

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 75 Click Apply, and then click OK. To view the shared optical drive on your computer, select Start > Control Panel > Network and Sharing Center > View computers and devices. Drives...
  • Page 76: External Devices

    External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
  • Page 77: Using An Esata Device

    To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area).
  • Page 78: Using Digital Media Slot Cards

    CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area).
  • Page 79: Removing A Digital Card

    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
  • Page 80: Memory Modules

    Memory modules Depending on the computer model, your computer has either one or two memory module slots. The memory module slots are located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots.
  • Page 81: Adding Or Replacing A Memory Module In Single-Slot Models

    Adding or replacing a memory module in single-slot models To add or replace a memory module: Save your work. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by briefly pressing the power button.
  • Page 82 Grasp the edge of the memory module (2), gently rotate the module up, and then pull it out of the memory module slot. To protect the memory module after removal, place it in an electrostatic-safe container. Insert a memory module in the memory module slot: Align the notched edge (1) of the memory module with the tab in the top memory module slot.
  • Page 83 Insert the memory module into the memory module slot and rotate the module downward (2) until it is seated and the retention clips (3) snap into place. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 84: Adding Or Replacing A Memory Module In Double-Slot Models

    Adding or replacing a memory module in double-slot models To add or replace a memory module: NOTE: If you are inserting only one memory module, you must insert it in the top memory module slot or the computer will not recognize the memory module. Save your work.
  • Page 85 Grasp the edge of the memory module (2), and gently rotate the module up and pull it out of the memory module slot. To protect the memory module after removal, place it in an electrostatic-safe container. Remove a memory module in the bottom memory module slot: Pull away the retention clips (1) on each side of the memory module.
  • Page 86 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect the memory module after removal, place it in an electrostatic-safe container. Insert a memory module in the bottom memory module slot: Align the notched edge (1) of the memory module with the tab in the bottom memory module slot.
  • Page 87 Insert the memory module into the top memory module slot and rotate the module downward (2) until it is seated and the retention clips (3) snap into place. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 88: Security

    Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●...
  • Page 89: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
  • Page 90: Setting Passwords In Setup Utility

    Setting passwords in Setup Utility Password Administrator password* Power-on password* *For details about each of these passwords, refer to the following topics. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.
  • Page 91: Managing An Administrator Password

    Managing an administrator password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. –...
  • Page 92: Managing A Power-On Password

    Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. –...
  • Page 93: Using Antivirus Software

    Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
  • Page 94: Using Firewall Software

    Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.
  • Page 95: Installing Critical Security Updates

    Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
  • Page 96: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
  • Page 97: Appendix A Setup Utility (Bios)

    Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.
  • Page 98: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.
  • Page 99: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
  • Page 100: Setup Utility Menus

    5 seconds each (0, 5, 10, 15, 20). ● HP QuickWeb—Enable/disable the HP QuickWeb Boot Menu at boot time. Set the delay for the user to start Windows in intervals of 5 seconds each (0, 5, 10, 15, 20).
  • Page 101: Diagnostics Menu

    Select Diagnostics menu Select Primary Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this ● Network Adapter Boot―Enable/disable boot from external Network Adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦...
  • Page 102: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 103 To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.
  • Page 104: Appendix B Backup And Recovery

    Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
  • Page 105: Creating Recovery Discs

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
  • Page 106: Backing Up Your Information

    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.
  • Page 107: Using System Restore Points

    NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up and create a backup. NOTE: Windows®...
  • Page 108: Performing A Recovery

    NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
  • Page 109: Appendix C Raid 0 (Select Models Only)

    RAID 0 (select models only) Select computer models with two solid-state drives (SSDs) ship in a RAID 0 configuration. RAID benefits users who frequently work with large files and want to improve the storage performance of their computer. With RAID 0, data is distributed across both drives. This allows data, especially large files, to be read faster because data is read simultaneously from both drives.
  • Page 110: Disabling Raid 0

    Disabling RAID 0 CAUTION: Disabling RAID 0 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. Before you disable RAID 0, be sure to back up your information and create a set of recovery discs. Refer to Backup and recovery on page 94 To disable RAID 0: Back up all personal files.
  • Page 111: Index

    Index AC adapter identifying 10 testing 48 AC power, connecting 47 accessory battery components 54 inserting 54 removing 54 accessory battery charge lights 54 accessory battery connector, identifying 9 accessory battery fuel gauge 54 action key mode 90 action keys adjusting volume 26 audio CD, DVD, or BD controls 26...
  • Page 112 52 initiating 44 high-definition devices, connecting 37 hotkeys description 28 display system information 28 using 28 HP HDMI to VGA Display Adapter, using 36 HP ProtectSmart Hard Drive Protection 61 hubs 66 icons network 13, 20 wireless 13...
  • Page 113 MediaSmart starting 32 using 32 memory module inserting 72, 76 removing 71, 74 memory module compartment, identifying 8 memory test 91 microphone (audio-out) jack, identifying 7 Microsoft Certificate of Authenticity label 11 minimizing interference 21 monitor, connecting 36 mouse, external setting preferences 23 multimedia software installing 32...
  • Page 114 TouchPad buttons 2 cleaning 29 gestures 23 navigating 23 selecting 24 turning on and off 23 using 23 TouchPad gestures pinching 25 scrolling 25 using 24 zooming 25 TouchPad off indicator 2 TouchPad off indicator, identifying 3 TouchPad zone, identifying 2 traveling with the computer 57 turning off the computer 58 unresponsive system 58...

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