Troubleshooting - Hayward hydrorite uvo3 Owner's Manual

The information below will help guide you through any problems you may have at time of initial installation or during operation. For additional assistance, contact
your supplier or Hayward.
The UV Lamp Will Not Light at Start-up
If this occurs upon initial start-up:
•
Determine whether the Flow/Over Temperature/Interlock LED is lit. If so, resolve the issue.
•
The lamp has become disconnected from the 4-pin connector. Disconnect the power cord from the electrical outlet, open the vessel cap and confirm the
lamp connector is firmly in place. At the same time, check all exposed wires for a possible loose connection. Plug the electrical cord back into the electrical
outlet ONLY after the electrical enclosure cover has been reinstalled on the unit.
•
Verify that the power cord is plugged into a properly functioning electrical outlet. Test the electrical outlet and make sure the GFCI has not tripped. You should
confirm the availability of the same voltage as indicted on the electrical label on your HydroRite unit.
•
Make sure you have not plugged your device into any power source other than that specified on your device's electrical label. If you have done so in error,
the ballast has been damaged and needs to be replaced. Contact your supplier or Hayward for the correct replacement ballast. A replacement ballast is
not warranted.
The UV Lamp Is No Longer Lit
If this occurs after the unit has been operating successfully for a period of time:
•
Determine whether the Flow/Over Temperature/Interlock LED is lit. If so, resolve the issue.
•
The lamp has burned out. Replace the UV lamp.
•
The ballast has burned out. Contact your supplier or Hayward for assistance in obtaining a new ballast.
•
Verify that the electrical outlet where the device is plugged into has the proper voltage and the cord is securely plugged into the outlet.
•
Verify that the GFCI has not tripped. To verify the operating state of the GFCI, trip the GFCI manually and reset it. The GFCI should reset. If it does not, it
indicates a fault to ground in the electrical circuit or the HydroRite unit itself. Call a certified electrician to fix the problem.
The HydroRite Unit Makes Noise When Operating
If an unusual noise is heard from the vessel:
•
The HydroRite vessel is not properly attached to a firm mounting base.
•
The HydroRite vessel bottom plate may be cracked or damaged.
There is Water under the Vessel Cap
Water in contact with the electrical connectors can cause damage. If this occurs:
•
The quartz sleeve seal is bad.
•
There is a broken or cracked quartz sleeve.
There are no visible bubbles in the vessel
Bubbles seen in the vessel are an indication that Ozone is being generated. If no bubbles are seen, check the following:
•
Flow rate through the venturi is too low (below 35 gpm).
•
Venturi tube is not properly installed or seated.
11

Troubleshooting

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