Recovering Your System - Gateway E-4620 Reference Manual

Recovering your system

You can solve most computer problems by following the
information in
support pages at www.gateway.com. Problem solving may
also involve re-installing some or all of the computer's
software (also called recovering or restoring your system).
Gateway provides everything you need to recover your system
under most conditions.
should create a set of software and driver recovery discs as soon as possible. For
instructions, see
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If you upgrade or exchange your hard drive or if your hard
drive is completely erased or corrupted, your only option for
system recovery may be to reinstall Windows from the
Windows DVD, then recover your pre-installed software and
device drivers using recovery discs that you created. (Your
computer must have a DVD-compatible drive to use these
options.)
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www.gateway.com
"Troubleshooting" on page 89
Caution
To prepare your computer for additional system recovery options, you
"Preparing for software and device driver recovery" on page
If only one or two items of software or hardware have
stopped working correctly, the problem may be solved
by re-installing the software or the hardware drivers. To
recover software and drivers that were pre-installed at
the factory, see "Recovering pre-installed software and
drivers" on page
software and drivers that were not pre-installed, see
that product's documentation or support Web site.
If re-installing software or drivers does not help, the
problem may be solved by returning your system to a
previous state when everything was working correctly.
For instructions, see
page 114.
If nothing else has solved the problem and you want to
return your system to factory condition, see
your system to its factory condition" on page
To re-install Windows using the Windows DVD, see
"Recovering your system using the Windows DVD" on
page 118.
To re-install your pre-installed software and device
drivers using recovery discs, see
pre-installed software and drivers using recovery discs"
on page 112.
108. For instructions on reinstalling
"Using Microsoft System Restore" on
"Recovering
or in the technical
108.
"Recovering
117.
107