Checking For Device Problems; Recovering Your System - Gateway GT5694 Reference Manual

Checking for device problems

Faulty devices or corrupt device drivers can cause a variety of
problems on your computer. Checking the condition of system
devices and the status of their drivers can help pinpoint the
problem.
To check for device problems:
1
2
3
4

Recovering your system

You can solve most computer problems by following the
information in
support pages at www.gateway.com. Problem solving may
also involve re-installing some or all of the computer's
software (also called recovering or restoring your system).
Gateway provides everything you need to recover your system
under most conditions.
should create a set of software and driver recovery discs as soon as possible. For
instructions, see
www.gateway.com
Click (Start), type device manager, then press
E . Device Manager opens.
NTER
Examine the list of computer device types. A device type
with problems have a yellow triangle or red octogon
indicating a problem or a failed condition.
Click the + symbol to the left of the device type to expand
the list of devices. The faulty device is marked with a
yellow (problems) or red (failed) icon.
To update the device driver (a common solution to many
device problems), right-click the device, click Update
Driver Software, then click Search automatically for
updated driver software and follow the on-screen
prompts.
- OR -
To check for specific problems, right-click the device,
then click Properties and examine the information
within each of the tabs. Write down this information for
future reference and troubleshooting. It may also be
useful information to have available if you call Customer
Care.
"Troubleshooting" on page 69
Caution
To prepare your computer for additional system recovery options, you
"Preparing for software and device driver recovery" on page
or in the technical
89.
87