Remote Servicing Of Alarm Panels & Webway Ats Equipment; Ats Path Test - Automatic Testing - WebWayOne WebWay IP/GPRS Installation Manual

WebWay IP/GPRS & WebWay GPRS/PSTN Installation Manual
Remote Servicing
Remote servicing of Alarm Panels and the Alarm Transmission System is described in the new Standard DD263:2010
The WebWay IP/GPRS and the WebWay GPRS/PSTN are connected to the secure premises via the WebWay MCTs at the ARC.
WebWay Remote Manager provides secure access software, permitting an Alarm System management package to remotely
access an Alarm System and the WebWay from a secure premise using a secure computer. The access process complies with all
the requirements of initialization, authorization, authentication of communication, and information security defined in DD263,
section 4.2 C) 3. The Information and Substitution security meets I3, S2 and the security requirements of EN50136-1-5: 2006 for IP
networks
Alarm Transmission Path tests with the ARC – Automatic Remote (DD263)
The ARC or the Alarm Company may initiates the required tests using the WebWay Remote Manager, and results are
automatically logged and displayed on the WebWay Command Centre.
Testing process:
The test is initiated by accessing the 'Site Display' screen for the required location on the WebWay Command Centre.
The Diagnostics screen is selected to initiate a check of each ATS transmission path. The process will confirm when the remote
checks have been completed.
The path checks are displayed at the WebWay Command Centre. The checks may also be displayed on the Annunciation
Equipment at the ARC (This is a setting in the WebWay IP/GPRS and WebWay GPRS/PSTN configuration profiles).
There are four paths checked during the process:
WebWay IP/GPRS
WebWay Ethernet path through Broadband Network to MCT1/ARC 1
WebWay Ethernet path through Broadband Network to MCT2/ARC 2
WebWay GPRS path through GPRS Network to MCT1/ARC 1
WebWay GPRS path through GPRS Network to MCT2/ARC 2
WebWay GPRS/PSTN
WebWay GPRS path through GPRS Network to MCT1/ARC 1
WebWay GPRS path through GPRS Network to MCT2/ARC 2
WebWay PSTN path through Telephone Network to MCT1/ARC 1
WebWay PSTN path through Telephone Network to MCT2/ARC 2
This process fully complies with the requirements of PD 6662:2004 and DD 263:2010 and will operate in any system without
reliance of any reciprocal software need in the alarm panel.
Remote Management of Alarm Panels
The ARC or the Alarm Company initiates a secure connection using the WebWay Remote Manager and the Alarm Company
management software to access the Site and the Panel. Details of the Engineer, the Secure Computer and the Time and Date are
recorded in the system.
For further information on Remote Management and Maintenance of Alarm Panels contact WebWayOne
WebWayOne Ltd, 11 Kingfisher Court, Newbury, Berkshire, RG14 5SJ
Tel 01635 231514: Email support@webwayone.co.uk
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