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WebWay IP/GPRS & WebWay GPRS/PSTN Installation Manual
Installation process for WebWay IP/GPRS & WebWay GPRS/PSTN
Note: For Fire Type 1 or Type 2 applications CE Fire label should be fixed to the unit prior to installation.
The WebWay is fitted with a plastic base for installation in your chosen Alarm Panel using the adhesive pads provided. In some
cases the WebWay will be delivered in its own-boxed PSU. Either fix the WebWay into the Alarm Panel with the adhesive pads or
fix the Boxed system to the wall.
Location of equipment – Installation to BS8243:2010
It is essential that the signalling equipment be sited in an area where access will result in a confirmed activation. Signalling
equipment should not be located in an area configured as an alarm entry route.
Antenna installation – part 1
Connect the Antenna cable to the WebWay and temporarily locate the T-Bar Antenna away from the enclosure or when using the
panel mounted antenna install in a suitable knock-out. Part 2 of the Antenna installation is described after the unit is power on.
WebWay IP/GPRS - connecting the Ethernet cable
Connect the Ethernet cable to the RJ45 port of the WebWay and an allocated RJ45 connection on the clients Ethernet switch or
router and ensure the Ethernet cable shroud is fitted to protect against accidental removal.
Notes: It is advised that you carry a LAN cable tester to verify the connectivity of the Ethernet interface.
Secure the Ethernet cable by pushing the shroud over the RJ45 plug and crop just beyond the shoulder of the locking tag.
Move the cable shroud over the RJ45 Plug to prevent accidental cable removal.
Dedicated IP path configuration
Prior to Installation the following signalling information is required for the Auto Take On configuration process.
The ARC selected for notification of Alarms
Local IP addressing:
Option 1 - DHCP – automatic allocation of IP addresses
Option 2 - Static IP Address - IP Address, Subnet mask, and Default Gateway
Client static IP Network and Firewall configuration requirements
IMPORTANT. Prior to installation you will need to ensure the clients IT department has provided a network connection
point, (Power socket if required), the IP address information, and opened the appropriate Firewall ports. (If you need any
advice regarding Firewalls you should contact WebWay support on 01635 231514.)
The WebWay can be installed with DHCP or Static IP addresses. Where a static IP is selected the IP Address, Subnet mask, and
Default Gateway are required.
To assist the client to configure the Firewall the following information is provided:
The WebWay IP/GPRS is installed at the remote premises and communicates, via the customer network/firewall, with Monitoring
Centre Transceivers (MCTs), located in the alarm-receiving centre (ARC).
For all IP traffic the MCTs at the ARC listen for the Encrypted Alarms and Polling messages on UDP port 50561. The WebWay
initiates communication over any IP path and the return path is reliant on state-full dynamic port mapping (NAT) at the secure
premises or fixed routing/port mapping if required by the supervised premises client.
Additional support diagnostics are available if a local PING can be sent from the WebWay device to the on site router (or other
network devices).
System transmission protocol is UDP/IP. All data is encrypted using the AES standard with a 128-bit key and 256 bit hash code
and sequenced. The data bandwidth required for the Signalling System for Alarms and Polling is160 bytes (round trip including
alarm and acknowledgement). Polling frequency is every 30 seconds from each connection
Alternative data delivery options
WebWay traffic may be delivered to the ARC over VPN or dedicated links on agreement.
WebWay GPRS/PSTN - connecting the Telephone Line
Connect the telephone line to terminals La and Lb on the PSTN module.
PSTN Operational Notes
It is advised that you carry a Butt phone when installing the Airway solution in case line checks are required
The line must not be configured to withhold CLI on outgoing calls
'Call Barring' MUST NOT be enabled on the line.
If a prefix of 9 to dial out or carrier pre-selection (1280) is needed we can modify the unit to use those prefixes
If it's connected to the PSTN service of a Broadband Circuit then an appropriate DSL filter MUST be fitted.
WebWayOne Ltd, 11 Kingfisher Court, Newbury, Berkshire, RG14 5SJ
Tel 01635 231514: Email
support@webwayone.co.uk
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