Yealink W52P User Manual
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Yealink W52P User Manual

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Yealink W52P IP Dect Phone.
A guide to setting up and using with
BT Cloud Phone.

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Summary of Contents for Yealink W52P

  • Page 1 Click here to get started. Yealink W52P IP Dect Phone. A guide to setting up and using with BT Cloud Phone.

  • Page 2: Table Of Contents

    What’s in this guide. Getting started. 1.1 Packaging contents. 1.2 Connecting the W52P base station. 1.3 Setting up the W52P/W52H handset. 1.4 Setting up the charger cradle. 1.5 Charging the handset. Overview. 2.1 Base station description. 2.2 Handset description. 2.3 Displaying information on LCD screen.

  • Page 3: Emergency Calls

    What’s in this guide. 5.2 Answering calls. 5.3 Ending calls. 5.4 Redialling calls. 5.5 Call mute. 5.6 Call hold/resume. 5.7 Call waiting. 5.8 Do not disturb (DND). 5.9 Call forward. 5.10 Call transfer. 5.11 Conference call. 5.12 Anonymous call. 5.13 Anonymous call rejection. 5.14 Voicemail.

  • Page 4: Getting Started

    • Charging the handset If you require additional information or assistance with your new phone, contact your system administrator. The following components are included in your W52P/W52H IP DECT phone packages Packaging contents. W52P package W52H package • 1 Base station •...
  • Page 5 Return to Contents 2. Getting started. • W52P/W52H handset • Charger cradle • Power adapter • Two rechargeable batteries...

  • Page 6: Connecting The W52P Base Station

    Check the package before installation. If you find anything missing, contact your system administrator. You have two options for power and network connection of the base station. Connecting the W52P base station. Your system administrator will advise you which one to use.
  • Page 7 Return to Contents 1. Getting started. ‘AC power’. To connect the AC power: 1. Connect the DC plug on the power adapter to the DC5V port on the base station and connect the other end of the power adapter into an electrical power outlet. 2.

  • Page 8: Setting Up The W52P/W52H Handset

    Return to Contents 1. Getting started. To insert batteries into the handset: Setting up the W52P/ W52H handset. 1. Open the battery cover. 2. Insert the batteries in the correct polarity. 3. Close the battery cover. Please note: Battery information.

  • Page 9: Setting Up The Charger Cradle

    Charging the handset. 1. After setting up the handset and charger cradle, place the handset in the charger cradle. The original handset included in the W52P package is pre-registered to the base station. After charging, the handset is ready for use.
  • Page 10 Return to Contents 1. Getting started. Charging status of batteries is displayed on the top right-hand corner of the LCD screen: Battery charging status. Icon Charging Status Fully Charged 75% Charged 50% Charged 25% Charged 10% Charged Almost Flat...

  • Page 11: Overview

    Return to Contents 2. Overview. This chapter provides the overview of the W52P IP DECT phone. Topics include: • Base station description • Handset description • Displaying information on LCD screen • Icon instructions If you require additional information or assistance with your new phone, contact your system administrator.

  • Page 12: Handset Description

    Return to Contents 2. Overview. Handset description. The main hardware components of the W52P/W52H handset are the LCD screen and the keypad. Hardware component instructions of the W52P/W52H handset are: Item Description Earpiece Outputs audio during the earpiece call. LCD screen Shows call information, handset status icons, prompt messages and so on.
  • Page 13 Return to Contents 2. Overview. Item Description Keypad Provides the digits, letters, and special characters in context-sensitive applications. Star key Enters the star symbol. Switches the silent mode on or off. Redirect key Transfers a call to another party. Microphone Connects a headset.

  • Page 14: Displaying Information On Lcd Screen

    Return to Contents 2. Overview. Displaying information The idle screen may be shown as below: on LCD screen. Status Line Text Line Soft Key Line The LCD screen is divided into three parts: status line, text line and soft key line. The information shown in the status line: •...

  • Page 15: Icon Instructions

    Return to Contents 2. Overview. Please note: Battery information. When the capacity of batteries is low, and the handset is not charged, the handset will play a warning tone and display a prompt box every hour. Icon instructions. Icons appearing on the LCD screen are described in the following table: Anonymous Call Icon Description...

  • Page 16: Basic Operations

    If you require additional information or assistance with your new phone, contact your system administrator. Handset registration. You can register up to 5 handsets to one W52P base station. Each handset can be registered to 4 different base stations. To register a handset manually: 1.

  • Page 17: Basic Network Settings

    Return to Contents 3. Basic operations. To de-register a handset: 1. Press to enter the main menu. 2. Select ->Registration->De-reg. Handset. 3. Enter the system PIN (default: 0000). 4. Press the Done soft key. The LCD screen displays the names of the handsets registered to the same base station. The name of the handset itself is highlighted and followed by a left arrow.

  • Page 18: Checking System Status

    Return to Contents 3. Basic operations. If you are using an xDSL modem, you can connect your base station to the Internet via PPPoE mode. Set the Internet port as a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address.

  • Page 19: Account Registration

    Return to Contents 3. Basic operations. 1. Press to enter the main menu. To check the handset status: 2. Select ->System Status. The LCD screen displays the general information and the More… option. 3. Select More…->Handset. The LCD screen displays the handset status. 4.

  • Page 20: Turning Handset On/Off

    Return to Contents 3. Basic operations. Turning handset on/off. Do one of the following: • Long press until the LCD screen lights up. To turn the handset on: • Place the handset in the charger cradle. The handset will be turned on automatically. To turn the handset off: 1.

  • Page 21: Locating A Handset

    Return to Contents 3. Basic operations. Locating a handset. You can locate a misplaced handset using the base station to which the handset is registered. 1. Press on the base station. To locate a handset: All handsets registered to this base station will ring simultaneously (Paging) and display the IP address of the base station on the LCD screen.
  • Page 22 Return to Contents 3. Basic operations. Submenu. The submenus are displayed on the LCD screen and they are shown as a list. You can access features of the submenu by entering the submenu. To access features of a 1. Press to highlight the desired submenu.

  • Page 23: Phone Settings

    Return to Contents 4. Phone settings. This chapter provides you with some instructions on how to change the settings of your phone. Topics include: • Handset name • Dial plan • Language • Emergency numbers • Ring tones • Outgoing lines •...

  • Page 24: Ring Tones

    Return to Contents 4. Phone settings. To change the language of the 1. Press to enter the main menu. handset: 2. Select ->Language. 3. Press to highlight the desired language and press the Select soft key. The LCD screen prompts “Change phone language to xxx (the language you select)?”. 4.

  • Page 25: Backlight

    Return to Contents 4. Phone settings. Backlight. Handset backlight status in the charging state or out of the charging state can be configured independently of each other. If enabled, the backlight is always on. Otherwise, the backlight is turned off after the handset is idle for a period of time. But the backlight is automatically turned on when an incoming call arrives, a key is pressed or the status of handset changes.

  • Page 26: Notification Light

    Return to Contents 4. Phone settings. Notification light. Notification light is used to indicate voice mails and missed calls. When the handset receives a voice mail or misses a call, the message key LED flashes red. You can configure the notification light to indicate the voice mails or missed calls respectively. 1.

  • Page 27: Shortcuts

    Return to Contents 4. Phone settings. 1. Press to enter the main menu. To configure the time format: 2. Select ->Display->Time Format. 3. Press to highlight the desired time format, and press the Change soft key. The radio box of the highlighted time format is marked. The time format displayed on the LCD screen will be changed accordingly.

  • Page 28: Contact Management

    Return to Contents 4. Phone settings. 4.12 Contact management. This section provides the operating instructions on how to manage contacts. Topics include: • Local directory • Blacklist • Remote phone book • Network directory Local directory. You can store the frequently used contacts in the handset’s local directory, where names and numbers can be freely added, deleted and edited.
  • Page 29 Return to Contents 4. Phone settings. To make a space: 1. Press when the input method is not “123”. To move the cursor: 1. Press to move the cursor. To delete a wrong input 1. Place the cursor behind the wrong input character. character: 2.
  • Page 30 Return to Contents 4. Phone settings. Editing contacts. To edit a contact in the local 1. Press to enter the main menu. directory: 2. Select . 3. Press to highlight the desired entry. 4. Press the Options soft key, and select Edit.
  • Page 31 Return to Contents 4. Phone settings. Placing a call from local directory. To place a call from the local 1. Press to enter the main menu. directory: 2. Select 3. Press to highlight the desired entry. 4. Do one of the following: - If only one number is stored for the contact in the local directory, press to dial out directly.
  • Page 32 Return to Contents 4. Phone settings. To place a call from the 1. Press to enter the main menu. blacklist: 2. Select ->Telephony->Caller Blacklist. 3. Press to highlight the desired entry. 4. Press to dial out. Remote phone book. You can access your corporate directory on your handset. You can add contacts to the local directory from the corporate directory.
  • Page 33 Return to Contents 4. Phone settings. To add a contact to the local 1. Press to enter the main menu. directory from the corporate 2. Select directory: 3. Press to highlight the name of your corporate directory, and press the Enter soft key.

  • Page 34: Call History Management

    Return to Contents 4. Phone settings. To add a contact to the local 1. Press to enter the main menu. directory from the network 2. Select ->Network Dir. directory: 3. Press to highlight the desired group, and press the Enter soft key.

  • Page 35: Network Call Log

    Return to Contents 4. Phone settings. To delete an entry from the call 1. Press the History soft key when the handset is idle. history: The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls Accepted Calls. 2.
  • Page 36 Return to Contents 4. Phone settings. To enable network call log 1. Click on Contacts->Network Directory. feature via web user interface: 2. Select Enabled from the pull-down list of Network Call Log. The LCD screen displays the network call log lists when you press the History soft key.

  • Page 37: Dial Plan

    Return to Contents 4. Phone settings. 4.15 Dial plan. Dial plan is a string of characters that governs the way your handset processes the inputs received from your handset keypad. The handset supports the following dial plan features: • Replace rule •...
  • Page 38 Return to Contents 4. Phone settings. To add a replace rule via web 1. Click on Phone->Dial plan->Replace rule. user interface: 2. Enter the string (e.g., 2xx) in the Prefix field. 3. Enter the string (e.g., 12345) in the Replace field.

  • Page 39: Emergency Numbers

    Return to Contents 4. Phone settings. To add a block out number via 1. Click on Phone->Dial plan->Block out. web user interface: 2. Enter the desired value in the Block out number field. 3. Enter the desired line ID in the Account field or leave it blank.

  • Page 40: Incoming Lines

    Return to Contents 4. Phone settings. 4.18 Incoming lines. After the handset is registered to the base station, you can assign one or more incoming lines for the handset. The handset can only receive incoming calls of the assigned incoming line(s). You can assign incoming lines to all handsets registered to the same base station on your handset.

  • Page 41: Auto Answer

    Return to Contents 4. Phone settings. Deleting a speed dial number. 1. Press to enter the main menu. 2. Select ->Telephony->Speed dial. The LCD screen displays all available speed dial keys. 3. Press to highlight the desired speed dial key, which is already assigned a number.

  • Page 42: Handset Reset

    Return to Contents 4. Phone settings. 4.22 Handset reset. You can reset individual settings that you have made on the handset. Resetting handset will not overwrite settings of directory, call history, voice mail and the handset registration to the base station. Other customised settings on the handset will be reset to factory settings after handset reset.

  • Page 43: Eco Mode

    Return to Contents 4. Phone settings. To trigger the auto 1. Press to enter the main menu. provisioning: ->System settings->Auto provision. 2. Select 3. Enter the system PIN (default: 0000) and press the Done soft key. 4. Enter the valid value in the Username field and press the soft key.

  • Page 44: Repeater Mode

    Return to Contents 4. Phone settings. 4.27 Repeater mode. Repeater mode extends the radio coverage of the base station. The repeater has the same radio coverage as the base station. This feature is especially useful for users who require mobility in large dwellings. If the repeater mode is enabled, and a repeater is registered to the base station, the handset registered to the base station can be used either in the base station or the repeater coverage area, thereby providing users with greater freedom in mobility.

  • Page 45: Call Features

    Return to Contents 5. Call features. The W52P IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 46 Return to Contents 5. Call features. 1. Press to enter the main menu. To place an internal call to one handset: 2. Select The LCD screen displays all other registered handset names and the All HS option. 3. Press to highlight the desired handset name. 4.

  • Page 47: Answering Calls

    Return to Contents 5. Call features. Answering calls. You can answer a call in three ways: • Using the earpiece • Using the speakerphone • Using the headset Please note: You can ignore an incoming call by pressing the Silence soft key or reject an incoming call by pressing the on-hook key. You can also activate Do Not Disturb mode on a per-line basis to reject all incoming calls of the specified line..

  • Page 48: Call Mute

    Return to Contents 5. Call features. To redial a previously dialled 1. Press when the handset is idle. number: The handset displays the dialled phone numbers. 2. Press to highlight the desired entry. You can press Options->Edit before call to edit the phone number or select the desired line by pressing the Line soft key.

  • Page 49: Call Waiting

    Return to Contents 5. Call features. Call waiting. You can enable or disable call waiting feature on the handset. If call waiting feature is enabled, the handset will notify you of a new incoming call during a call, and present the incoming call information visually on the LCD screen.

  • Page 50: Call Forward

    Return to Contents 5. Call features. Call forward. You can enable call forward feature on a per-line basis. The handset will forward incoming calls to the line to another party. Three forwarding types: • Always forward: Incoming calls are immediately forwarded. •...

  • Page 51: Call Transfer

    Return to Contents 5. Call features. 5.10 Call transfer. You can transfer a call to another party in one of the following ways: • Blind transfer: Transfer a call directly to another party without consulting. • Semi-attended transfer: Transfer a call when receiving the ring-back. •...

  • Page 52: Conference Call

    Return to Contents 5. Call features. 5.11 Conference call. You can use the handset to create a local conference with other parties. The handset supports up to 3 parties (including yourself) in a conference call. You can create a conference between an active call and a held call on the handset (on the same line or different lines).

  • Page 53: Anonymous Call Rejection

    Return to Contents 5. Call features. 1. Press to enter the main menu. To enable anonymous call feature for a specific line: 2. Select ->Anonymous call. The LCD screen displays the outgoing lines currently assigned to the handset. The default outgoing line is highlighted and followed by a left arrow. 3.
  • Page 54 Return to Contents 5. Call features. 1. Press to enter the main menu. To configure the voice mail access code: 2. Select ->Set Voice Mail. The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously, and the number of voice mails of each line. 3.
  • Page 55 Offices Worldwide Offices Worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.

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