Eluktronics PRO17SE User Manual

Eluktronics PRO17SE User Manual

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Summary of Contents for Eluktronics PRO17SE

  • Page 1 V15.4.00...
  • Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
  • Page 4: Erp Off Mode Power Consumption Statement

    Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
  • Page 5 Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.
  • Page 6: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 7: Fcc Rf Radiation Exposure Statement

    Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
  • Page 8: Important Safety Instructions

    Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 9: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 10 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
  • Page 11: Servicing

    Preface Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions: •...
  • Page 12: Power Safety

    Preface Power Safety The computer has specific power requirements:  • Only use a power adapter approved for use with this computer. • Your AC/DC adapter may be designed for international travel but it still requires a Power Safety Warning steady, uninterrupted power supply.
  • Page 13: Polymer Battery Precautions

    Preface Polymer Battery Precautions Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha- nism and is not a cause for concern.
  • Page 14: General Battery Precautions

    Preface General Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
  • Page 15: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Cleaning Instructions (For Computer Models Supplied with Light Blue Cleaning Cloth) Some computer models in this series come supplied with a light blue cleaning cloth.
  • Page 16: Travel Considerations

    Preface Travel Considerations As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
  • Page 17 Preface Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched. Disconnect the AC/DC adapter and cables.
  • Page 18 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 19 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
  • Page 20: Lcd Screen Care

    Preface Lighting Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...
  • Page 21: Table Of Contents

    Preface Contents Notice ................................I ErP Off Mode Power Consumption Statement: ................... II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Servicing ..............................IX Power Safety ..............................X Polymer Battery Precautions ........................XI General Battery Precautions ........................XII Cleaning ..............................
  • Page 22 Preface Model Differences .............................1-6 LCD Panel Open - Model A ........................1-8 LCD Panel Open - Model A - Designs IV & V ..................1-9 LCD Panel Open - Model B ........................1-10 LED Indicators ............................1-11 Illuminated LED Keyboard ........................1-12 Control Center ............................1-13 Flexikey®...
  • Page 23 Preface Windows 8.1 Start Screen & Desktop .....................1-32 Apps & Tiles ............................1-33 Desktop Application ..........................1-34 The Charms Bar ............................1-35 Windows 8.1 Taskbar ..........................1-37 Video Features ............................1-38 Microsoft Hybrid Graphics ........................1-38 Configuring External Displays ........................1-42 Power Options ............................1-43 Running Apps ............................1-44 Storage Devices, Mouse, &...
  • Page 24 Preface Power Management Overview ..............................3-1 The Power Sources ............................3-2 AC/DC Adapter ............................3-2 Battery ................................3-2 Turning On the Computer ..........................3-3 Shutting the Computer Down ........................3-4 Power Plans ...............................3-5 Power-Saving States ..........................3-7 Sleep ................................3-7 Hibernate ..............................3-8 Shut down ..............................3-8 Configuring the Power Buttons .........................3-9 Resuming Operation ..........................3-11 Power Conservation Modes ........................3-12 Battery Information ..........................3-14...
  • Page 25 Preface Battery FAQ .............................3-18 Drivers & Utilities What to Install ............................4-1 Module Driver Installation ........................4-1 Driver Installation ............................4-2 Updating/Reinstalling Individual Drivers ....................4-5 User Account Control ..........................4-6 Windows Security Message ........................4-6 New Hardware Found ..........................4-6 Driver Installation Procedure ........................4-7 Chipset ...............................4-7 Video (VGA) .............................4-7 NVIDIA Video (VGA) ..........................4-7 LAN ................................4-7...
  • Page 26 Preface BIOS Utilities Overview ..............................5-1 The Power-On Self Test (POST) .......................5-2 Failing the POST ............................5-3 Fatal Errors ..............................5-3 Non-Fatal Errors ............................5-3 The Setup Utility ............................5-4 Entering Setup ............................5-4 Setup Screens .............................5-5 Main Menu ..............................5-6 System Time & Date (Main Menu) ......................5-6 SATA Port # (Main Menu) ........................5-7 OffBoard SATA Controller Configuration (Main Menu) .................5-7 System/Extended Memory (Main Menu) ....................5-7...
  • Page 27 Preface Boot Logo (Advanced Menu) ........................5-11 Power On Boot Beep (Advanced Menu) ....................5-11 Battery Low Alarm Beep (Advanced Menu) ...................5-11 Security Menu ............................5-12 Set Supervisor Password (Security Menu) ....................5-12 Set User Password (Security Menu) ......................5-13 Password on boot: (Security Menu) ......................5-13 Secure Boot Control (Security Menu) .....................5-14 TPM Configuration (Security Menu) ......................5-15 Boot Menu ...............................5-16...
  • Page 28 Preface Deleting a RAID (Windows 8.1) ......................6-10 PC Camera Module ..........................6-11 PC Camera Audio Setup ..........................6-12 Camera App .............................6-13 Camera Options ............................6-14 Taking Pictures/Capturing Video ......................6-15 Camera Roll .............................6-16 Wireless LAN Module ..........................6-20 3rd Party 802.11b/g/n Driver Installation ....................6-21 Intel® WLAN Driver Installation ......................6-21 Qualcomm Atheros WLAN Combo Driver Installation ................6-22 WLAN Configuration in Windows ......................6-23 Bluetooth &...
  • Page 29 Preface Intel® Smart Response Technology ......................6-38 Enabling Intel Smart Response Technology ....................6-39 Intel® Rapid Start Technology Driver ....................6-42 Intel® Rapid Start Technology Configuration ..................6-43 Intel® Rapid Start Technology Driver Installation .................6-49 Sound Blaster Audio ..........................6-50 Sound Blaster X-Fi MB-3 Audio AP Installation ..................6-50 Fingerprint Reader Module ........................6-60 Fingerprint Reader Driver Installation .....................6-61 Fingerprint Module Configuration ......................6-62...
  • Page 30 Preface Backup and General Maintenance ......................7-3 Viruses ...............................7-4 Upgrading and Adding New Hardware/Software ..................7-5 Problems and Possible Solutions .......................7-7 Interface (Ports & Jacks) Overview ..............................A-1 Ports and Jacks ............................A-2 Card Reader ..............................A-2 DC-In Jack ..............................A-2 e-SATA / USB 3.0 Combo Port .......................A-3 HDMI-Out Port ............................A-3 Headphone-Out Jack ..........................A-4 Microphone-In Jack ..........................A-4...
  • Page 31 Preface Control Center ............................B-1 Flexikey® ..............................B-1 Power Modes ............................B-3 Control Center Menus ..........................B-4 Power Status (System Program) ......................B-5 Brightness (System Program) ........................B-5 Volume (System Program) ........................B-5 Fan Speed (System Program) ........................B-5 This system supports Energy Star power .....................B-6 Sleep Button (System Program) ......................B-6 Display Switch (System Program) ......................B-6 Display Utility (System Program for High Definition displays only) .............B-6 Time Zone (System Program) .........................B-6...
  • Page 32 Preface Language Interface ..........................B-12 Keyboard Settings - Express Key ......................B-16 Enabling Time Record ..........................B-18 Keyboard Settings - Launch App ......................B-20 Keyboard Settings - Express Text ......................B-22 Keyboard Settings - Disable ........................B-24 Mouse Settings - Express Key ........................B-25 Enabling Time Record for Mouse Settings ....................B-26 Mouse Settings - Launch App ........................B-27 Mouse Settings - Express Text .......................B-29 Mouse Settings - Disable ........................B-31...
  • Page 33 Preface Attaching Other Displays - Devices (Charms Bar) ................C-24 Configuring an External Display In Windows ..................C-25 HDMI Audio Configuration ........................C-27 NVIDIA Control Panel ...........................C-30 Customization Options ...........................C-32 Set PhysX® Configuration ........................C-36 Specifications Processor ..............................D-2 Core Logic ..............................D-2 Display ..............................D-2 Memory ..............................D-2 Video Adapter Options ..........................D-2 Storage ..............................D-3 Audio ................................D-3...
  • Page 34 Preface BIOS .................................D-5 Features ..............................D-5 Security ..............................D-5 Power Management ..........................D-5 Power ................................D-5 Environmental Spec ..........................D-5 Physical Dimensions & Weight ........................D-5 Windows 10 Overview ..............................E-1 Windows 10 Start Menu ........................... E-2 Right-Clicking the Windows Logo In Start Menu ................... E-3 Start Menu Apps &...
  • Page 35 Preface Video (VGA) ............................E-17 NVIDIA Video (VGA) ........................... E-17 LAN ................................ E-17 Card Reader ............................E-17 Touchpad ..............................E-18 Control Center ............................E-18 Airplane ..............................E-18 MEI Driver .............................. E-18 Audio ..............................E-18 Optional Drivers ............................. E-19 Wireless LAN Module ..........................E-20 3rd Party WLAN Driver Installation ......................
  • Page 36 Preface Sound Blaster X-Fi MB-3 Audio AP Installation ................... E-27 Fingerprint Reader Module ........................E-28 Fingerprint Reader Driver Installation ....................E-28 Fingerprint Module Configuration ......................E-29 PC Camera .............................. E-30 Trusted Platform Module ........................E-31 TPM Management in Windows ......................E-31 3G/4G Module ............................
  • Page 37: Quick Start Guide Overview

    Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...
  • Page 38: Advanced Users

    Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “Drivers & Utilities” on page 4 - 1 “BIOS Utilities” on page 5 - 1 in the User’s Manual.
  • Page 39: Not Included

    Quick Start Guide Not Included Operating Systems (e.g. Windows 8.1) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the appropriate drivers.
  • Page 40: System Software

    Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 8.1 operating system is sup- ported.
  • Page 41: System Startup

    Quick Start Guide System Startup 1. Remove all packing materials, and place the computer on a stable surface, and securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. 2. Attach the AC/DC adapter to the DC-In jack at the rear of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter (make sure you use the adapter when first setting up the computer, as to safeguard the computer during shipping, the battery will be locked to not power the system until first connected to the AC/DC adapter).
  • Page 42: Model Differences

    Quick Start Guide Model Differences This notebook series includes two different model types, which include different design styles, that mainly differ as indicated in the table below and overleaf. Note that your model may appear slightly different from those pictured in this manual.
  • Page 43 Quick Start Guide Model B Feature Design I Design II Design III 17.3" (43.94cm) FHD (1920 * 1080) 6.0mm, Display Type 16:9 Backlit Panel Video Adapter NVIDIA® GeForce GTX 970M NVIDIA® GeForce GTX 980M NVIDIA® GeForce GTX 965M Storage “Storage” on page A - 3 for the details of storage options for each model 3G/4G Module Not Supported...
  • Page 44: Lcd Panel Open - Model A

    Quick Start Guide LCD Panel Open - Model A Figure 1 - 2 LCD Panel Open  Model A 1. Built-In PC Camera Wireless Device 2. PC Camera LED Operation Aboard Aircraft 3. Built-In Array Microphone The use of any portable elec- 4.
  • Page 45: Lcd Panel Open - Model A - Designs Iv & V

    Quick Start Guide LCD Panel Open - Model A - Designs IV & V Figure 1 - 3 LCD Panel Open  Model A Designs IV & V Wireless Device 1. Built-In PC Camera Operation Aboard 2. PC Camera LED Aircraft 3.
  • Page 46: Lcd Panel Open - Model B

    Quick Start Guide LCD Panel Open - Model B Figure 1 - 4 LCD Panel Open Model B  1. Built-In PC Camera Wireless Device 2. PC Camera LED Operation Aboard 3. Built-In Array Aircraft Microphone The use of any portable elec- 4.
  • Page 47: Led Indicators

    Quick Start Guide LED Indicators The LED indicators display helpful information about the current status of the computer. Icon Color Description Icon Color Description Number Lock is Activated Green Orange The Battery is Charging Caps Lock is Activated The Battery has Reached Critically Low Green Blinking Orange Power Status...
  • Page 48: Illuminated Led Keyboard

    Quick Start Guide Illuminated LED Keyboard  The illuminated keyboard has an embedded numerical keypad for easy numeric data Other Keyboards input, and features function keys to allow you to change operational features instant- ly. See Table 1 - 5, on page 1 - 17 for full function key combination details.
  • Page 49: Control Center

    Quick Start Guide Control Center When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the Control Center on/off. The Con- trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/Touch Pad on/off (see Appendix B...
  • Page 50: Flexikey® Application

    Quick Start Guide Flexikey® Application The Flexikey® application is a quick hotkey configuration application, which allows you to assign a single key to launch multiple key combinations, or to launch programs and applications, to create text macros and to disable certain keys. The application can also be used to configure the mouse buttons to create hotkeys for gaming etc.
  • Page 51: Flexikey® Application Features

    Quick Start Guide Flexikey® Application Features: For full details see “Flexikey® Application” on page B - • EXPRESS KEY - This feature allows you to configure a single key (or mouse click) to send multiple key combinations, or to create more useful shortcut keys This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.
  • Page 52: Keyboard Shortcuts

    Quick Start Guide Keyboard Shortcuts  The following Windows Logo Key (Winkey) keyboard shortcuts are useful for navi- gation/operation in Windows 8.1. Windows Logo Keyboard Shortcut Windows Logo Use the Windows logo Description Key + + D key com- bination to switch be- Toggle between the Start screen and the foremost running app or the tween the Start screen Tap Winkey...
  • Page 53: Function Keys & Visual Indicators

    Quick Start Guide Function Keys & Visual Indicators The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. Keys Function/Visual Indicators Keys Function/Visual Indicators Fan Control Fn + Toggle Automatic / Control Center Toggle (see over) Fn + Full Power...
  • Page 54: Front & Rear Views - Model A

    Quick Start Guide Front & Rear Views - Model A Figure 1 - 8 Front & Rear Views Model A 1. LED Power Indica- tors 2. Vent/Fan Intake 3. DC-In Jack Design I & Design III 4. Combined eSATA/ USB 3.0 Port Design II ...
  • Page 55: Front & Rear Views - Model B

    Quick Start Guide Front & Rear Views - Model B Figure 1 - 9 Front & Rear Views Model B 1. LED Power Indica- tors 2. Vent/Fan Intake 3. DC-In Jack 4. Combined eSATA/ USB 3.0 Port   USB Ports E-SATA Cable Insertion Note that the connections to E-SATA cables should be inserted as illustrated below (with the T-Shape inverted, the pins...
  • Page 56: Right View - Model A

    Quick Start Guide Right View - Model A Figure 1 - 10 Right View Model A 1. S/PDIF-Out Jack 2. Microphone Jack 3. Headphone Jack  4. Multi-in-1 Card Reader Multi-in-1 Card Reader 5. SIM Card Reader (for 3G/4G USIM The card reader allows you to use the most popular digital storage card formats: Cards - see over) MMC (MultiMedia Card) / RSMMC...
  • Page 57 Quick Start Guide 3G/4G Module USIM Card Installation  (For Model A Computers Only) Insert the USIM card as illustrated below (pay careful attention to the orientation USIM Card Orienta- of the card as the gold contact side of the card should face upwards) until it clicks tion fully into position.
  • Page 58: Right View - Model B

    Quick Start Guide Right View - Model B Figure 1 - 12 Right View Model B 1. S/PDIF-Out Jack 2. Microphone Jack 3. Headphone Jack  4. 2 * USB 3.0 Ports 5. Multi-in-1 Card Multi-in-1 Card Reader Reader 6. RJ-45 LAN Jack The card reader allows you to use the most popular digital storage card formats: 7.
  • Page 59: Left View - Model A

    Quick Start Guide Left View - Model A Figure 1 - 13 Left View - Model A 1. Vent/Fan Intake 2. HDMI-Out Port 3. 1 * Powered USB 3.0 Port  4. Mini Display Port 2 5. Mini Display Port 1 Powered USB 3.0 Port USB 3.0 ports are denoted by their blue color.
  • Page 60: Left View - Model B

    Quick Start Guide Left View - Model B Figure 1 - 14 Left View - Model B 1. Vent/Fan Intake 2. HDMI-Out Port 3. 1 * Powered USB 3.0 Port  4. Mini Display Port 2 5. Mini Display Port 1 Powered USB 3.0 Port USB 3.0 ports are denoted by their blue color.
  • Page 61: Bottom View - Model A - Design I

    Quick Start Guide Bottom View - Model A - Design I Figure 1 - 15 Bottom View Model A - Design I 1. Fan Outlet/Intake  Overheating To prevent your computer from overheating make sure nothing blocks the vent(s)/ fan intake(s) while the com- puter is in use.
  • Page 62: Bottom View - Model A - Design Ii & Design Iii

    Quick Start Guide Bottom View - Model A - Design II & Design III Figure 1 - 16 Bottom View Model A - Designs II & 1. Fan Outlet/Intake  Overheating To prevent your computer from overheating make sure nothing blocks the vent(s)/fan intake(s) while the computer is in use.
  • Page 63: Bottom View - Model A - Design Iv & Design V

    Quick Start Guide Bottom View - Model A - Design IV & Design V Figure 1 - 17 Bottom View Model A - Designs IV & V 1. Fan Outlet/Intake  Overheating To prevent your computer from overheating make sure nothing blocks the vent(s)/fan intake(s) while the computer is in use.
  • Page 64: Bottom View - Model B

    Quick Start Guide Bottom View - Model B Figure 1 - 18 Bottom View - Model B 1. Fan Outlet/Intake 2. Subwoofer Speaker  Overheating To prevent your computer from overheating make sure nothing blocks the vent(s)/ fan intake(s) while the com- puter is in use.
  • Page 65: Windows 8.1 Control Panel

    Quick Start Guide Windows 8.1 Control Panel  Throughout this manual you will see an instruction to open the Control Panel. Windows Versions R ight-click the lower left hot corner to bring up the context menu (or use the Win- + X key combination) and select Control Panel in both the dows Logo Key Note that the informa-...
  • Page 66 Quick Start Guide The Control Panel can be accessed in a number of ways in Windows 8.1. • Click Search in the Windows Charms Bar (see previous page) and the search pane will pop out. Type Control Panel and select it from the results to the left. •...
  • Page 67 Quick Start Guide Right-click the Start button in the Desktop app (or use the Windows Logo Key  + X key combination) to bring up an advanced context menu of useful features such as Control Panel, Programs and Features, Power Options, Task Manager, Display Most Search, File Explorer, Command Prompt, Device Manager and Network Connec- Recently Used...
  • Page 68: Windows 8.1 Start Screen & Desktop

    Quick Start Guide Windows 8.1 Start Screen & Desktop The Apps, control panels, utilities and programs within Windows are accessed from the Start screen and/or Windows Desktop app. The Desktop (which runs as an app within the Start screen) can be accessed by clicking the Desktop item in the Start screen (or by using the Windows Logo Key + D key combination).
  • Page 69: Apps & Tiles

    Quick Start Guide Apps & Tiles The Start screen will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on one screen so you will often need use the slider at the bottom of the screen in order to view all the necessary Apps.
  • Page 70: Desktop Application

    Quick Start Guide Desktop Application When the Desktop app is running (click the app in the Start screen or use the Windows Logo Key + D key combination) you can use lower left hot corner to switch between the Start screen and the Windows Desktop app.
  • Page 71: The Charms Bar

    Quick Start Guide The Charms Bar The right side of the screen (Start or Desktop) displays the Charms Bar. The Charms Bar contains the Search, Share, Start, Devices and Settings menus. To access up the Charms Bar move the cursor to the upper or lower right corners of the screen, and then hover over one of the items in the Charms Bar to activate it (the bar will be black when it is active), or use the Windows Logo Key + C key combination.
  • Page 72 Quick Start Guide Charms Bar Items • Search : You can search for any file, application, Apps and control panel settings with instantaneous results. • Share : This button is used to share information with people via mail or social networks. •...
  • Page 73: Windows 8.1 Taskbar

    Quick Start Guide Windows 8.1 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar (system tray). In Windows 8.1 the taskbar can be directly accessed from the Desktop application; if you are in the Start screen you will need to move the cursor to the bottom of the screen to display the taskbar.
  • Page 74: Video Features

    Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display control panel (in Appearances and Personalization) in Windows when running the Desktop app (see “Desktop Application” on page 1 - 34). Microsoft Hybrid Graphics Your computer will feature Microsoft Hybrid Graphics switchable graphics technology.
  • Page 75 Quick Start Guide To access Display (Control Panel) and Screen Resolution in Windows: Go to the Control Panel. Click Display (icon) - In the Appearance and Personalization category. Adjust resolution.  Right-Click Desktop App 1. You can right-click the desktop and select Screen resolution (Figure 1 - 27).
  • Page 76 Quick Start Guide To access the Intel(R) Iris(TM) Graphics Control Panel: Click Advanced settings (Figure 1 - 27 on page 1 - 39) in the Screen Resolution control panel in Win- dows. Click the Intel(R)... tab and click Graphics Properties (button) (Figure 1 - 28 on page 1 - 40) .
  • Page 77 Quick Start Guide To access the NVIDIA Control Panel: Right-click the desktop and select NVIDIA Control Panel (Figure 1 - 29). Double-click the icon (Figure 1 - 29) in the Windows control panel. Figure 1 - 29 - NVIDIA Control Panel Video Features 1 - 41...
  • Page 78: Configuring External Displays

    Quick Start Guide Configuring External Displays It is possible to quickly configure external displays from the Devices menu item in the Charms Bar (see “The Charms Bar” on page 1 - 35). To Configure Displays from Devices (Charms Bar): Attach your display to the appropriate port, and turn it on. Go the Charms Bar, select Devices.
  • Page 79: Power Options

    Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power Menu item in Set- tings in the Charms Bar in Windows 8.1 may be used to Shut down or Restart (you can also add Hibernate/ Sleep to the menu - see “Adding Hibernate/Sleep to the Power Menu”...
  • Page 80: Running Apps

    Quick Start Guide Running Apps To run apps in Windows 8.1 you will need to check that the Screen Resolution and User Account Control Set- tings are compatible with the system requirements. Screen Resolution Settings Switch to the Windows Desktop (click the app or use the Windows logo key + D key combination).
  • Page 81 Quick Start Guide User Account Control Settings If your computer meets the minimum screen resolution requirements, and still you can't run apps, then that you have to check the status of User Account Control (UAC). Apps may fail to open when the UAC is turned off. To check whether the UAC is on or off, follow the instructions below.
  • Page 82 Quick Start Guide 1 - 46...
  • Page 83: Storage Devices, Mouse, & Audio Overview

    Storage Devices, Mouse, & Audio Chapter 2: Storage Devices, Mouse, & Audio Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive/Solid State Drive • Multi-in-1 Card Reader • Audio Features •...
  • Page 84: Hard Disk Drive/Solid State Drive

    Storage Devices, Mouse, & Audio Hard Disk Drive/Solid State Drive  The hard disk drive (HDD) and/or solid state drive (SSD) is used to store your data Bottom Cover in the computer. The hard disk can be taken out to accommodate other serial (SATA) Removal Warning hard disk drives (see “Storage”...
  • Page 85: Multi-In-1 Card Reader

    Storage Devices, Mouse, & Audio Multi-in-1 Card Reader  The card reader allows you to use some of the latest digital storage cards. Push the Push-Push Card card into the slot and it will appear as a removable device, and can be accessed in Reader the same way as your hard disk (s).
  • Page 86: Audio Features

    Storage Devices, Mouse, & Audio Audio Features  You can configure the audio options on your computer from the Sound control Volume Adjustment panel in Windows, or from the Realtek HD Audio Manager icon in the notifi- The sound volume level cation area/control panel (right-click the notification area icon to bring up an au- can be set using the vol-...
  • Page 87: Setup For Audio Recording

    Storage Devices, Mouse, & Audio Setup for Audio Recording  To record audio sources on your computer at optimum quality follow the instruc- tions below: Headphone Configuration Click Control Panel and make sure you are in Classic View. Click Realtek HD Audio Manager (or right-click the notification area icon It is recommended that select Sound Manager).
  • Page 88: Setup For 5.1Surround Sound

    Storage Devices, Mouse, & Audio Setup for 5.1Surround Sound  To setup your system for 5.1 surround sound you will need to connect the audio ca- Sound Blaster Audio & bles to the Headphone-Out, Microphone-In jack and S/PDIF-Out jacks. HDMI Click Start, and click Control Panel (or point to Settings and click Control Panel) Note that the Sound and make sure you are in Classic View.
  • Page 89 Storage Devices, Mouse, & Audio Plug in the speaker cables (you may require an adapter to connect each cable to the appropriate jack e.g a stereo mini to dual RCA adapter) from your speakers into the jacks as follows: • Headphone-Out Jack = Side Speaker Out •...
  • Page 90: Touchpad And Buttons/Mouse

    Storage Devices, Mouse, & Audio Touchpad and Buttons/Mouse  The Touchpad is an alternative to the mouse; however, you can also add a mouse to Mouse Driver your computer through one of the USB ports. The Touchpad buttons function in much the same way as a two-button mouse.
  • Page 91: Touchpad Configuration

    Storage Devices, Mouse, & Audio Touchpad Configuration  Once you have installed the TouchPad driver (see “Touchpad” on page 4 - 8) you TouchPad Scrolling can configure the functions from the Mouse control panel in Windows, or by double- clicking the TouchPad driver icon in the notification area of the taskbar in the This computer model se- ries may feature different...
  • Page 92: Gestures And Device Settings

    Storage Devices, Mouse, & Audio Gestures and Device Settings  The Synaptics Gestures Suite application allows you to use a specific gesture (ac- Show Video tion) on the surface of the Touchpad to perform specific actions to manipulate doc- uments, objects and applications. You can get a clearer view of the gestures in- You can configure the settings from the Device Settings tab in Mouse Properties:...
  • Page 93: Disabling The Touchpad

    Storage Devices, Mouse, & Audio Disabling the Touchpad If you need to disable the Touchpad for any reason (e.g. you may find that when us- ing the computer’s internal keyboard you accidentally trigger the Touchpad when resting your wrists or palms on it) you can do so by using Fn + F1 key combination. You can also set the system to automatically disable the internal Touchpad when an external USB point device (e.g a USB mouse) is attached.
  • Page 94 Storage Devices, Mouse, & Audio ™ PalmCheck  The PalmCheck™ feature (Device Settings > Settings > Pointing > Sensitivity) helps prevent operating the Clickpad/Touchpad by accident, by recognizing when PalmCheck™ your palm is resting on it or brushing its surface while you are typing. order improve Clickpad/Touchpad...
  • Page 95 Storage Devices, Mouse, & Audio Scrolling The Two-Finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the TouchPad surface and slide both fingers in the direction required (in a straight con- tinuous motion).
  • Page 96 Storage Devices, Mouse, & Audio Rotating Use the Pivot Rotate gesture to rotate objects (e.g. photos) in 90 degree increments. Place a finger down on the left “target” zone and keep it stationary. Place another finger near the middle of the TouchPad and slide it in a circular motion around the stationary finger (clockwise or counterclockwise) to rotate the object.
  • Page 97: Power Management Overview

    Power Management Chapter 3: Power Management  OS Note Overview Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.
  • Page 98: The Power Sources

    Power Management The Power Sources  The computer can be powered by either an AC/DC adapter or a battery pack. Forced Off AC/DC Adapter If the system “hangs”, Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ and the Ctrl + Alt + Del key combination doesn’t DC adapter will damage the computer and its components.
  • Page 99: Turning On The Computer

    Power Management Turning On the Computer Now you are ready to begin using your computer. To turn it on simply press the pow- er button on the front panel. When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down).
  • Page 100: Shutting The Computer Down

    Power Management Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems. Use the Shut down or sign out item in the Context Menu (right-click the lower left corner of the screen to bring up the menu).
  • Page 101: Power Plans

    Power Management Power Plans  The computer can be configured to conserve power by means of power plans. You Resuming can use (or modify) an existing power plan, or create a new one. Operation The settings may be adjusted to set the display to turn off after a specified time, and Table 3 - 1, on to send the computer into Sleep after a period of inactivity.
  • Page 102 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.
  • Page 103: Power-Saving States

    Power Management Power-Saving States  You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Win 8.1 uses the Sleep, Hibernate and Shut Down power-saving Support states. Wake-On-LAN is only supported from Sleep or Sleep Hibernate states...
  • Page 104: Hibernate

    Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.
  • Page 105: Configuring The Power Buttons

    Power Management Configuring the Power Buttons  The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.
  • Page 106 Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel 1 - 43 (see page Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
  • Page 107: Resuming Operation

    Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo). Icon Color Power Status To Resume Table 3 - 1 Power Off Press the Power Button Resuming Press the Power Button...
  • Page 108: Power Conservation Modes

    Power Management Power Conservation Modes  This system supports Energy Star power management features that place comput- ers (CPU, hard drive, etc.) into a low-power sleep modes after a designated period Power Conservation of inactivity. Adjust Power Conservation Modes from the Control Center: Modes The Energy Star setting Press the Fn + Esc key combination to toggle the Control Center on/off.
  • Page 109 Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 8 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Log off, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep, Shut down, and Restart.
  • Page 110: Battery Information

    Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Low Battery Battery Power Warning Your computer’s battery power is dependent upon many factors, including the pro- When the battery is criti- grams you are running, and peripheral devices attached.
  • Page 111: Conserving Battery Power

    Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.
  • Page 112: Battery Life

    Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. New Battery Always completely discharge, then fully charge, a new battery (see “Battery FAQ”...
  • Page 113: Proper Handling Of The Battery Pack

    Power Management Proper handling of the Battery Pack  • DO NOT disassemble the battery pack under any circumstances • DO NOT expose the battery to fire or high temperatures, it may explode Caution • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.
  • Page 114: Battery Faq

    Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
  • Page 115 Power Management Click Change plan settings (after creating it) and click Change plan settings > Change advanced power settings. Figure 3 - 12 Change Plan Settings / Change Advanced Power Settings Battery Information 3 - 19...
  • Page 116 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 13 Power Options Advanced Settings - Battery • Low battery levels = 0% •...
  • Page 117 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
  • Page 118 Power Management 3 - 22...
  • Page 119: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities  This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation & improvement of some of the computer’s subsystems. The system takes advantage of Power some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.
  • Page 120: Driver Installation

    Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. Click the message “Tap to choose what happens with this disc.” Click Run autorun.exe. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu. Figure 4 - 1 - Drivers Installer Screen 1 4 - 2 Driver Installation...
  • Page 121 Drivers & Utilities Check the driver installation order from Table 4 - 1, on page 4 - 4 (the drivers must be installed in this order) which is the same as that listed in the Drivers Installer menu below. Click to select the driver you wish to install, (you should note down the drivers as you install them). Follow the instructions for each individual driver installation procedure as listed on the following pages.
  • Page 122 Drivers & Utilities Win 8.1 (64-bit) Driver Page # Win 8.1 (64-bit) - Optional Items Page # Chipset Page 4 - 7 Setting Up SATA RAID or AHCI Mode Page 6 - 2 Video (VGA) Page 4 - 7 PC Camera Module (no driver installation required) Page 6 - 11 NVIDIA Video (VGA)
  • Page 123: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Manual Driver Installation Updating/Reinstalling Individual Drivers Click Browse CD/DVD (button) in the Drivers Install- If you wish to update/reinstall individual drivers it er application and browse to the executable file in the may be necessary to uninstall the original driver.To do appropriate driver folder.
  • Page 124: User Account Control

    Drivers & Utilities User Account Control  If a User Account Control prompt appears as part of the driver installation procedure, click Continue or Driver Installation General Guidelines Allow, and follow the installation procedure as direct- The driver installation procedure outlined in this Chapter (and in Chapter 7 Options &...
  • Page 125: Driver Installation Procedure

    Drivers & Utilities Driver Installation Procedure Note: After installing the video driver go to the Dis- play/Display Settings control panel to adjust the vid- Insert the Device Drivers & Utilities + User’s Manual eo settings to the highest resolution. disc and click Install Drivers (button). Chipset Note: If the computer enters a deep sleep mode during 1.
  • Page 126: Touchpad

    Drivers & Utilities Touchpad Airplane 1. Click 6.Install Touchpad Driver > Yes. Note: Do not use Update Driver in Device Manager to install the Airplane mode driver. 2. Click Next. 3. Click the button to accept the license agreement 1. Click 8.Install Airplane Driver > Yes. and click Next.
  • Page 127 Drivers & Utilities After installing the audio driver the system will not re-  turn to the Drivers Installer screen. To install any of the optional drivers, eject the Device Drivers & Utili- Windows Update ties + User’s Manual disc and then reinsert it (or dou- After installing all the drivers make sure you enable Win- ble-click the disc icon in My Computer), and click dows Update in order to get all the latest security up-...
  • Page 128: Optional Drivers

    Drivers & Utilities Optional Drivers See the pages indicated in Table 4 - 1, on page 4 - 4 for the driver installation procedures for any modules in- cluded in your purchase option. Models A & B Figure 4 - 3 - Optional Drivers Installer Screen Note that you need to install both the WLAN &...
  • Page 129: Bios Utilities Overview

    BIOS Utilities Chapter 5: BIOS Utilities  BIOS Screens Overview Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- Diagnostics: The POST (Power-On Self Test) ed for guidance in set- ting up your system’s BIOS.
  • Page 130: The Power-On Self Test (Post)

    BIOS Utilities The Power-On Self Test (POST)  If you enable the Boot-time Diagnostic Screen in the Setup Utility, each time you BIOS Settings turn on the computer the system takes a few seconds to conduct a POST, including Warning a quick test of the on-board RAM (memory).
  • Page 131: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized distributor/supplier as soon as possible.
  • Page 132: The Setup Utility

    BIOS Utilities The Setup Utility  The Aptio Setup Utility tells the system how to configure itself and manage basic BIOS Settings features and subsystems (e.g. port configuration). Warning Entering Setup Incorrect settings can cause your system to To enter Setup, turn on the computer and press F2 (give the system a few seconds malfunction.
  • Page 133: Setup Screens

    BIOS Utilities Setup Screens  The following pages contain additional advice on portions of the Setup. Along the top of the screen is a menu bar with menu headings. When you select a heading, a Setup Menus new screen appears. Scroll through the features listed on each screen to make chang- Setup menus es to Setup.
  • Page 134: Main Menu

    BIOS Utilities Main Menu Figure 5 - 2 Main Menu System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.
  • Page 135: Sata Port # (Main Menu)

    BIOS Utilities SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of a optical Device/ HDD on the computer’s SATA Ports. OffBoard SATA Controller Configuration (Main Menu) Pressing Enter opens the sub-menu to show the configuration of any devices on the off board SATA Controller if applicable.
  • Page 136: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu Advanced Chipset Control (Advanced Menu) The sub-menu here allows you to change the device installed in the Combo Slot. 5 - 8 Advanced Menu...
  • Page 137: Combo Slot

    BIOS Utilities Combo Slot  (Advanced Menu > Advanced Chipset Control) Select which device is installed in the Combo slot from this menu option. Select the Combo Slot Support appropriate device installed in the slot from the menu, and then save the changed Note that 3G device will BIOS settings.
  • Page 138: Intel(R) Rapid Start Technology (Advanced Menu)

    BIOS Utilities Intel(R) Rapid Start Technology (Advanced Menu)  Enable/disable Intel(R) Rapid Start Technology from this menu. The rapid start hibernation mode can resume power within 7 to 9 seconds and can remember your SATA Mode computer's state with zero power. Note that Intel(R) Rapid Start Technology is not Selection supported in Windows 10.
  • Page 139: Boot Logo (Advanced Menu)

    BIOS Utilities tem from booting, and may require a reinstall of the OS. If you do wish to change the SATA mode then backup any necessary data on your hard disk(s) as you will need wipe the disks clean in order to prevent system problems. Figure 5 - 5 SATA Mode Change Notification...
  • Page 140: Security Menu

    BIOS Utilities Security Menu  Security Menu The changes you make here affect the access to the Setup utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords which will be set in your...
  • Page 141: Set User Password (Security Menu)

    BIOS Utilities Note: To clear existing passwords press Enter and type the existing password, then  press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. Password Warning Note: You can only set the user password after you have set the supervisor pass- If you set a boot pass- word.
  • Page 142: Secure Boot Control (Security Menu)

    BIOS Utilities Secure Boot Control (Security Menu) Secure Boot Control prevents unauthorized operating systems and software from loading during the startup process. Secure Boot is available as a menu option if you have enabled UEFI Boot (see “Boot Menu” on page 5 - 16).
  • Page 143: Tpm Configuration (Security Menu)

    BIOS Utilities TPM Configuration (Security Menu) This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support, and to configure the TPM State. Select TPM Configuration and press En- ter to access the sub-menu. Press Enter to access the Security Device Support menu and select Enable to support TPM.
  • Page 144: Boot Menu

    BIOS Utilities Boot Menu Figure 5 - 8 Boot Menu  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual When you turn the computer on it will look for an operating system (e.g.
  • Page 145: Boot Option Priorities (Boot Menu)

    BIOS Utilities Boot Option Priorities (Boot Menu) Press Enter to select the Boot Option # and use the arrow keys to select any device in order to move its boot priority up and down the list (the selected device will be highlighted in white).
  • Page 146: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 9 Exit Menu Click Save Changes and Reset to save all changes made. Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Setup defaults that will re- turn the Setup to its original state, and erase any previous changes you have made in a previous session.
  • Page 147: Modules Overview

    Modules Chapter 6: Modules Overview This chapter contains the information on the various modules (some of which are optional) which may come with your computer, depending on the configuration purchased. If you are unsure please contact your service representative. The chapter includes information on the following: •...
  • Page 148: Setting Up Sata Raid Or Ahci Mode

    Modules Setting Up SATA RAID or AHCI Mode  AHCI Mode RAID Hard Disks/ Advanced Host Controller Interface (AHCI) is an interface specification that allows Solid State Drives the storage driver to enable advanced serial ATA features such as Native Command All HDDS/SSDs in a Queuing (for maximum hard disk efficiency and performance).
  • Page 149 Modules RAID Level Description Table 6 - 1 RAID Levels Identical drives reading and writing data in parallel to increase performance. RAID 0 RAID 0 implements a striped disk array and the data is broken into blocks and each block is written to a separate disk drive.
  • Page 150: Sata Raid Setup Procedure (Windows 8.1)

    Modules SATA RAID Setup Procedure (Windows 8.1) To configure your RAID (Redundant Array of Independent Disks) system in Strip- ing (RAID 0) or Mirroring (RAID 1) modes (see Table 6 - 1, on page 6 - 3) you will require two identical (see sidebar) hard disks or solid state drives. You need to setup a RAID before installing your Windows 8.1 operating system, and you will need to prepare the following in order to do so.
  • Page 151 Modules Select Create RAID Volume and press <Enter>. Figure 6 - 1 Create RAID Volume (Advanced > Intel(R) 10. You can now setup your RAID volume using any two installed disks. Rapid Storage 11. Go to Name: and press <Enter>. Technology 12.
  • Page 152 Modules 13. Go to RAID Level: and press <Enter>. 14. Choose the RAID Level required (see Table 6 - 1, on page 6 - 3 for details) and press <Enter>. • RAID0 (Stripe) • RAID1 (Mirror) • Recovery 15. Go to any of the disks listed under Select Disks: and select a disk name and press <Enter>.
  • Page 153 Modules 17. You should select two identical disks/SSDs to form your RAID volume. 18. If you have selected RAID0 (Stripe) then you can adjust the “Strip Size” to your requirements. 19. If you have selected Recovery then you can adjust the Synchronization to “On Request”...
  • Page 154 Modules 22. Press <Esc> to exit the menu. 23. Press <F4> and <Yes> to “Save Changes and Reset”, however ensure that the condition in the bulleted point below is met before doing so. • Make sure the Windows 8.1 OS DVD is in the attached DVD drive. and as the computer starts up it will automatically boot from the Windows 8.1 OS DVD (you will be prompted to press a key to boot from the DVD).
  • Page 155: Irst Driver Installation

    Modules IRST Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc an attached DVD drive. 2. Click Option Drivers (button). 3. Click 3.Install IRST Driver > Yes. 4. Click Next > Next. 5. Click the check box to accept the license and click Next. 6.
  • Page 156: Deleting A Raid (Windows 8.1)

    Modules Deleting a RAID (Windows 8.1) If you wish to delete an existing RAID then follow the procedure below to do so. How- ever backup up any necessary files and data before deleting a RAID, as doing so will result in the loss of all data on the RAID volumes. Start-up your notebook computer and press <F2>...
  • Page 157: Pc Camera Module

    Modules PC Camera Module When the PC Camera application is run the LED indicator to the left of the camera will be illuminated in red. Note that you need to use the Camera app in Windows to take pictures and capture video. Use the Fn + F10 key combination (see “- Func- tion Keys &...
  • Page 158: Pc Camera Audio Setup

    Modules PC Camera Audio Setup If you want to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. Go to the Control Panel. Click Sound (Hardware and Sound) and click Recording (tab). Right-click hold and release Microphone (Realtek High Definition Audio) and make sure the item is not disabled.
  • Page 159: Camera App

    Modules Camera App Run the Camera app from the Start screen by clicking on the Camera app icon The camera interface will display two buttons on the right side of the screen. Figure 6 - 7 Camera App Buttons  Exposure Use the slider to adjust the Exposure level.
  • Page 160: Camera Options

    Modules Camera Options The Camera Options settings may be accessed as follows: Run the Camera app from the Start screen by clicking on the Camera app icon While the camera app is running access the Charms Bar (e.g. click Use the Windows logo key + C key combination).
  • Page 161: Taking Pictures/Capturing Video

    Modules Taking Pictures/Capturing Video Run the Camera app from the Start screen by clicking on the Camera app icon Right-click the screen and select the timer if you require a countdown before capture. Click the appropriate icon to take a picture or start video capture (if video capture begins a timer will appear in the bottom corner of the screen).
  • Page 162: Camera Roll

    Modules Camera Roll Run the Camera app from the Start screen by clicking on the Camera app icon Right-click on the screen to bring up menu buttons at the bottom of the screen. Click Camera Roll. Click the arrows (on either side of the screen) to browse through the captured photos/video, and back to the Camera app.
  • Page 163 Modules photo with the edited changes), Update original (which changes the original picture permanently) or Undo any changes. Click the Edit button to bring up a full suite of tools to edit the photo. 10. Click on the menu headings on the left, and then click on the tool on the right to edit the photo as required.
  • Page 164 Modules Editing Videos Clicking on a captured video will bring up an app bar with a series of buttons. Figure 6 - 13 Edit Buttons (for Video) Click Delete to remove any video from the camera roll (you will be asked to click Delete again to confirm the deletion).
  • Page 165 Modules Video File Size Note that capturing high resolution video files requires a substantial amount of disk space for each file. After recording video, check the video file size (right-click the file and select Properties) and the remaining free space on your hard disk (go to My Computer, right-click the hard disk, and select Properties).
  • Page 166: Wireless Lan Module

    Modules Wireless LAN Module  If you have included an Intel® or 3rd Party 802.11b/g/n (Combo) module is on Wireless Device (i.e. the system is not in Airplane Mode) before installing the driver. Operation Aboard Aircraft Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - The use of any portable Note that you need to install both the WLAN &...
  • Page 167: 3Rd Party 802.11B/G/N Driver Installation

    Modules 3rd Party 802.11b/g/n Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
  • Page 168: Qualcomm Atheros Wlan Combo Driver Installation

    Modules Qualcomm Atheros WLAN Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
  • Page 169: Wlan Configuration In Windows

    Modules WLAN Configuration in Windows You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins. Charms Bar Go to the Charms Bar. Select Settings and then click the WiFi icon (it should read Available under the icon and Airplane mode should be Off).
  • Page 170 Modules Double-click an access point to connect to it (or click it and click Connect). Enter a network security key (password) if required, and click Next. You can choose to find other devices or not. When you are connected to the network access point it will display Connected Select any connected network and click Disconnect to disconnect from a connected access point.
  • Page 171 Modules Desktop Mode Switch to the Windows Desktop (click the app or use the Windows logo key D key combination). Click the wireless icon in the notification area of the taskbar. A list of available access points will appear. Double-click an access point to connect to it (or click it and click Connect). Enter a network security key (password) if required, and click Next.
  • Page 172: Bluetooth & Wlan Combo Module

    Modules Bluetooth & WLAN Combo Module  If your purchase option includes the Combination Wireless LAN & Bluetooth Wireless Device module (either Intel® or 3rd Party) then install the driver as instructed overleaf. Operation Aboard Aircraft Make sure that the module is on (i.e. the system is not in Airplane Mode) before in- The use of any portable stalling the driver.
  • Page 173: 3Rd Party Bluetooth (V4.0) Combo Driver Installation

    Modules 3rd Party Bluetooth (V4.0) Combo Driver Installation  1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. High Speed Bluetooth Data Transfer 2.
  • Page 174: Qualcomm Atheros Bluetooth Combo Driver Installation

    Modules Qualcomm Atheros Bluetooth Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3. Click 2.Install Combo BT Driver > Yes. 4.
  • Page 175: Bluetooth Configuration In Windows

    Modules Bluetooth Configuration in Windows  You can configure a Bluetooth connection as below, however make sure the Blue- tooth module is on (or the system is not in Airplane Mode) before configuration. Bluetooth Headset Stereo Setup Desktop Mode Switch to the Windows Desktop (click the App or use the Windows logo key To setup a Bluetooth headset to support ste- D key combination).
  • Page 176 Modules Make sure that Bluetooth is turned on and a list of discovered devices will appear. Double-click the device you want to pair with the computer and click Pair. Figure 6 - 19 PC and Devices - Bluetooth On first connection the computer will provide you with a pairing code to be entered onto the device.
  • Page 177 Modules To Make your Computer Discoverable to Bluetooth Devices Switch to the Windows Desktop (click the app or use the Windows logo key D key combination). Click the notification area of the taskbar, click the Bluetooth icon and click Open Settings. Click Options, and make sure that Allow Bluetooth devices to find this computer check box (Discovery) has a check inside it.
  • Page 178: Intel® Rapid Storage Technology

    Modules Intel Rapid Storage Technology ®  The Intel Rapid Storage Technology application provides high-performance IRST and M.2 PCI-e SATA and SATA RAID capabilities. Install the Intel Rapid Storage Technology SSDs application (after installing all necessary drivers in the correct order) to support Note that Intel®...
  • Page 179: Intel® Rapid Storage Technology For Raid Systems

    Modules Intel® Rapid Storage Technology for RAID Systems  Intel® Rapid Storage Technology application displays status information on your RAID configuration. Run the Intel® Rapid Storage Technology application from IRST and M.2 PCI-e the item in the Start menu. SSDs When the Intel®...
  • Page 180 Modules Intel® Rapid Storage Technology Help  If a hard drive member of a RAID volume is reported as “Degraded” or “Failed” it may be possible to recover the volume. If the volume cannot be restored then you Help will need to recreate the RAID volume and restore the data from a back up. Click the Help menu (or press F1) for instructions on how to recover or recreate RAID Vol- Click the Help (or press F1) menu button at the...
  • Page 181: Raid Volume Data Verification And Repair

    Modules RAID Volume Data Verification and Repair The RAID volume data verification process identifies any inconsistencies or bad data on a RAID 0 or RAID 1 volume. The table outlines what occurs for each RAID level: RAID Verify Verify & Repair Level Table 6 - 2 RAID 0...
  • Page 182 Modules Verifying and Repairing RAID Volume Data Run the Intel® Rapid Storage Technology application. Click to select the RAID in the pane on the right side of the window. 10. Click Manage and click Advanced. 11. Click Verify and click Verify (button) to begin the process (in some cases you may be required to initialize a volume before verification).
  • Page 183 Modules 12. The completion percentage will be listed under Status (verifying and repairing).  13. Click Close in the Verify Volume Data Results window. Scheduling Verify & Repair You can schedule verifi- cation and repair by clicking Preferences > Scheduler abling a set time for ver- ification and repair.
  • Page 184: Intel® Smart Response Technology

    Modules Intel® Smart Response Technology  Intel® Smart Response Technology is an Intel® Rapid Storage Technology Intel® Smart (RST) caching feature that accelerates computer system performance by using the Response and M.2 SSD as cache memory between the hard disk drive and system memory. PCI-e SSDs System Requirements to support Intel®...
  • Page 185: Enabling Intel Smart Response Technology

    Modules Enabling Intel Smart Response Technology Run the Intel® Rapid Storage Technology application. Click Enable acceleration under Performance > Smart Response Technology (note that you will at least 5MB of free unpartitioned and unallocated space on the SSD otherwise the Smart Response Technology item will not appear). Figure 6 - 27 Intel®...
  • Page 186 Modules Select the HDD (or RAID volume) to be accelerated (it is highly recommended that you accelerate the system volume or system disk for maximum performance). Select the acceleration mode, and then click OK (Enhanced mode is selected by default). Note: Enhanced mode (default): Acceleration optimized for data protection.
  • Page 187 Modules The page will refresh and report the new configuration in under Performance > Smart Response Technology. Figure 6 - 29 Intel® Rapid Storage Technology - Performance (Smart Response Technology) Intel® Rapid Storage Technology 6 - 41...
  • Page 188: Intel® Rapid Start Technology Driver

    Modules Intel Rapid Start Technology Driver ®  Intel(R) Rapid Start Technology can resume power from Hibernation within 7 to Intel® Rapid Start 9 seconds and can remember your computer's previous state with zero power. Technology and M.2 PCI-e SSDs System Requirements to support Intel®...
  • Page 189: Intel® Rapid Start Technology Configuration

    Modules Intel® Rapid Start Technology Configuration Enable/disable Intel(R) Rapid Start Technology from the BIOS (see “Advanced Chipset Control (Advanced Menu)” on page 5 - Go the Windows control panel and double-click Administrative Tools (System and Security)> Computer Management > Storage > Disk Management Right-click the SSD and select Shrink Volume from the menu.
  • Page 190 Modules Enter the figure, which should be equal to amount of system memory (RAM) in your computer, in “Enter the amount of space to shrink in MB”. Figure 6 - 31 Shrink Volume Size Click Shrink (any unallocated file space may be formatted for storage use). ...
  • Page 191 Modules Run the Desktop app and right-click the lower left hot corner (or use the Windows Logo Key + X key combination) and select Command Prompt (Admin). Figure 6 - 32 Search for CMD Prompt Type “DISKPART”. At the DISKPART command type “list disk”. Figure 6 - 33 Diskpart - List Disk Intel®...
  • Page 192 Modules Type “select disk #” (# is disk number where you want to create the store partition, so refer to the results obtained from "list disk" for exact disk number). 10. The message “Disk # is now the selected disk.” will appear. Figure 6 - 34 Diskpart - Select Disk #...
  • Page 193 Modules 13. Type “detail disk”. Figure 6 - 36 Diskpart - Detail Disk 14. Type “select Volume #” (# is volume of your storage partition so refer to results obtained from "detail disk" for the exact volume number). 15. The message “Volume # is now the selected volume.” will appear. Figure 6 - 37 Diskpart - Select Volume #...
  • Page 194 Modules 16. Type the following, depending on the format of the SSD. • For MBR formatted SSDs: “set id=84 override” (the id must be set to 84). • For GPT formatted SSDs: “set id=D3BFE2DE-3DAF-11DF-BA40-E3A556D89593”. Figure 6 - 38 Diskpart - Set id= 17.
  • Page 195: Intel® Rapid Start Technology Driver Installation

    Modules 19. Go the Windows control panel and double-click Administrative Tools (System and Security)> Computer Management > Storage > Disk Management. 20. The disk partition should read Healthy Hibernation Partition. Figure 6 - 39 Computer Management (Healthy Hibernation Partition) Healthy (Hibernation Partition) 21.
  • Page 196: Sound Blaster Audio

    Modules Sound Blaster Audio Install the Sound Blaster AP to allow you to configure the audio settings to your requirements for the best performance in games, music and movies. Sound Blaster X-Fi MB-3 Audio AP Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc an attached DVD drive.
  • Page 197 Modules Volume Controls You can click on the volume dials to adjust the level for either the microphone or master volume. You can choose to save the settings for Music, Movie or Game, and these settings can be exported or imported as required. Figure 6 - 41 Sound Blaster X-Fi 3 Volume Controls...
  • Page 198 Modules SBX Pro Studio  Click the check box to enable/disable the control, and use the slider to adjust the lev- els. Press the play button to test settings. Smart Volume Setting The default setting for Smart Volume in SBX Pro Studio is set to Normal.
  • Page 199 Modules Scout Mode Click in the box to enable Scout Mode to enhance your ability to hear enemies in games from a further distance away than would normally be possible. Figure 6 - 43 Sound Blaster X-Fi 3 Scout Mode Sound Blaster Audio 6 - 53...
  • Page 200 Modules Voice FX Click in the box to enable Voice FX and click on the sliders to adjust the settings. Select the mode required from the dropbox, and click on Test to hear the playback of the effect. Figure 6 - 44 Sound Blaster X-Fi 3 Voice FX 6 - 54 Sound Blaster Audio...
  • Page 201 Modules EAX Effects & EQ Click to select either/or EAX Effects or EQ, select the mode required from the drop- box and click on the sliders to adjust the settings. Click on Save to save any custom changes to the set levels and effects. Figure 6 - 45 Sound Blaster X-Fi 3 EAX Effects &...
  • Page 202 Modules Advanced Settings Select the speaker/headphone configuration from the dropbox, and click on Test to hear the effect. You can also adjust the Bass Management by clicking the Bass Re- direction and Subwoofer Gain, and click on the slider to adjust the Crossover Fre- quency.
  • Page 203 Modules Hot Key Configuration Click Configure Hot Keys in Scout Mode or Advanced Settings menus to access the Hot Key Configuration menu. Click Enable All Hot Keys, and then click on the task and press the key sequence required. Any hotkeys chosen will be locked by the application, and therefore will not be able to be used in other applications.
  • Page 204 Modules Creative ALchemy The Creative ALchemy application can be run from the shortcut in the Start menu. Use the left menu to select any installed games and click the button to move them to the right column to enable ALchemy support for the game. Creative ALchemy re- stores hardware accelerated audio to enable EAX effects and 3D Audio when play- ing Direct Sound3D games.
  • Page 205 Modules Testing 5.1 Surround Sound (Advanced Settings) If you are using the Sound Blaster X-Fi 3 control panel (Advanced Settings) to test your headphones/speakers, set up as a 5.1 surround sound system with the micro- phone jack enabled as the "Center/Subwoofer" (see Figure on page 2 - 6) in the Re- altek HD Audio Manager, you may not hear the low Subwoofer test tone as some...
  • Page 206: Fingerprint Reader Module

    Modules Fingerprint Reader Module  The fingerprint reader module provides a high level of security for your computer. Fingerprint Reader Make sure you have administrator’s rights to your computer, and have a Windows and Power Saving password enabled for full security protection. States There are two different fingerprint modules supplied with this model.
  • Page 207: Fingerprint Reader Driver Installation

    Modules Fingerprint Reader Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers. 3. Click 6.Install Fingerprint Driver > Yes. 4. Click Next > Install. 5. Click Finish to complete the installation. 6.
  • Page 208: Fingerprint Module Configuration

    Modules Fingerprint Module Configuration Go to the Charms Bar. Select Settings and then click Change PC Settings. Click Accounts and then click Sign-in options. You will need to add a Windows password (click Add under Password). After you have added the password you will need to restart the computer and use your password to log on to the system.
  • Page 209 Modules 10. Input the Windows password and click OK. 11. You will then be instructed to swipe the same finger across the reader a number of times. Figure 6 - 50 Add a Fingerprint 12. Click Finish. 13. You can choose to Add another finger (this is recommended) or Remove the current fingerprint reading.
  • Page 210: Trusted Platform Module

    Modules Trusted Platform Module (Optional) The TPM security chip allows you to create and manage digital certificates for user and platform authentication. This type of security is usually administered within large enterprises and organizations, and therefore requires implementation by a sys- tem administrator before users can access security features.
  • Page 211: Enabling & Managing Tpm

    Modules Enabling & Managing TPM Restart the computer. Enter the Aptio Setup Utility pressing F2 during the POST/startup. Use the arrow keys to select the Security menu. Select TPM Configuration and press Enter to access the sub-menu. Press Enter under Security Device Support menu and select Enable. You will then need to press F4 to save the changes and restart the computer.
  • Page 212: Tpm Management In Windows

    Modules TPM Management in Windows You can manage your TPM settings from within Windows: Go to the Control Panel. Click BitLocker Drive Encryption (System and Security). Click TPM Administration. Figure 6 - 52 BitLocker Drive Encryption (TPM Administration) 6 - 66 Trusted Platform Module...
  • Page 213 Modules The TPM Management window allows you to configure the TPM within Windows. As TPM is usually administered within large enterprises and organizations, your system administrator will need to assist you in managing the information here. Figure 6 - 53 Trusted Platform Module (TPM) Management on...
  • Page 214: Tpm Actions

    Modules TPM Actions Click Prepare the TPM and follow the instructions in the Wizard to prepare the TPM (this will probably require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key). After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
  • Page 215 Modules BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk. Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel (System and Security). Click Turn on Bit Locker. Follow the on-screen instructions to setup BitLocker, and make sure you have a removable media (e.g.
  • Page 216: 4G Module

    Modules 3G/4G Module  (For Model A Computers Only) Wireless Device If you have included an optional UMTS/HSPA+ based 3G Module (Universal Mo- Operation Aboard bile Telecommunications System or High Speed Packet Access) module or LTE Aircraft (Long Term Evolution) 4G module (see “Communication”...
  • Page 217 Modules 3G/4G Module USIM Card Installation  (For Model A Computers Only) Insert the USIM card as illustrated below (pay careful attention to the orientation USIM Card Orienta- of the card as the gold contact side of the card should face upwards) until it clicks tion fully into position.
  • Page 218: 4G Configuration In Windows

    Modules 3G/4G Configuration in Windows  You can configure a 3G/4G connection as below, however make sure the system is 3G/4G Module PIN not in Airplane Mode before configuration begins. Code & Power-Saving Charms Bar Note that there may be Go to the Charms Bar.
  • Page 219 Modules Any 3G/4G service provider (connection information is usually stored on the USIM card) will appear under Mobile Broadband. Double-click any connection icon under Mobile Broadband (or click and then click Connect). Figure 6 - 58 Mobile Broadband (Connect) The system will connect to your network. A Connected will appear alongside the 3G/4G connection (click the connection to view the timer which indicates your connected time for the current session).
  • Page 220 Modules You can then access the internet, download e-mail etc. as per any internet  connection. To disconnect you can select the connection and click Disconnect Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited.
  • Page 221: Wireless Display

    Modules Wireless Display  Wireless Display uses your Wireless LAN module/WLAN Bluetooth Combo mod- Compatible ule (you need to make sure that your video adapter/display device is compatible Adapters with your particular WLAN/Combo module) in conjunction with a compatible video adapter/display device (purchased separately) to allow you to display the For a list of compatible contents of the notebook display on another display (e.g.
  • Page 222: Wireless Display Configuration

    Modules Wireless Display Configuration Note that no driver or application is required for wireless display in Windows 8.1. Go the Charms Bar, select Devices. Click Project. Click Add a wireless display. Figure 6 - 60 Add a Wireless Display 6 - 76 Wireless Display...
  • Page 223 Modules The system will then search for compatible display devices (this may take up to 60 seconds so allow time for this to complete). Figure 6 - 61 Searching For Devices Double-click any detected display device in the list. You may then need to input a pin number for the device to which you are connecting.
  • Page 224 Modules The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details). 10. Go to the Project menu (Charms Bar > Devices) and click Disconnect to temporarily disconnect from the wireless display. 11.
  • Page 225: Troubleshooting Overview

    Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
  • Page 226: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
  • Page 227: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.
  • Page 228: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.
  • Page 229: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if as this may violate the terms of your warranty.
  • Page 230 Troubleshooting • Don’t over complicate things. The less you have to deal with then the easier the source of the problem may be found; Example - if your computer has many devices plugged into its ports, and a number of programs running, then it will be difficult to determine the cause of a problem.
  • Page 231: Problems And Possible Solutions

    Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
  • Page 232 Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
  • Page 233 Troubleshooting Problem Possible Cause - Solution You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS. Contact your service representative for help.  Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
  • Page 234 Troubleshooting Problem Possible Cause - Solution The system freezes or the screen goes The system’s power saving features have timed-out. Use the AC/DC adapter, dark. press the sleep (Fn + F12) key combination, or press the power button if no LEDs are lit.
  • Page 235 Troubleshooting Problem Possible Cause - Solution A file cannot be copied to/from a The transfer of data between the computer and a Bluetooth enabled device is connected Bluetooth device. supported in one direction only (simultaneous data transfer is not supported). If you are copying a file from your computer to a Bluetooth enabled device, you will not be able to copy a file from the Bluetooth enabled device to your computer until the file transfer process has been completed I cannot obtain high speed Bluetooth data...
  • Page 236 Troubleshooting Problem Possible Cause - Solution Audio Volume is too low when listening You have set the Speaker Configuration to 5.1 Speaker. It is recommended that through headphones. you set the Speaker Configuration to Stereo (not to 5.Speaker) when listening through headphones in order to maximize audio quality.
  • Page 237 Troubleshooting Problem Possible Cause - Solution I have used Update Driver in Device It is very important that the drivers are installed in the order indicated in Chapter Manager (Unknown device > Other 4 (which is the numbered installation order on the Device Drivers & Utilities + Devices) to try and install the Airplane User’s Manual disc).
  • Page 238 Troubleshooting Problem Possible Cause - Solution When using a Bluetooth headset the This is a common issue with Bluetooth headsets. To resolve this issue do the audio appears to be mono and not following (you will need to repeat this procedure after every boot up, restart, stereo.
  • Page 239: Interface (Ports & Jacks) Overview

    Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the ports & jacks which allow your computer to commu- nicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...
  • Page 240: Ports And Jacks

    Interface (Ports & Jacks) Ports and Jacks Item Description Card Reader The card reader allows you to use the following digital storage cards: MMC (MultiMedia Card) / RSMMC SD (Secure Digital) / Mini SD / SDHC / SDXC Push the card into the slot and it will appear as a removable device. ...
  • Page 241: Hdmi-Out Port

    Interface (Ports & Jacks) Item Description e-SATA / USB 3.0 This e-SATA (external Serial Advanced Technology Attachment) port allows you to plug-in Combo Port external Serial ATA hard drives. This port also serves as a USB 3.0 port. /e-SATA  E-SATA Cable Insertion E-SATA cables should be inserted as illustrated below (with the T-Shape inverted, the pins at the lower half of the connector).
  • Page 242: Headphone-Out Jack

    Interface (Ports & Jacks) Item Description Headphone-Out Jack Headphones or speakers may be connected through this jack. Note: Set your system’s volume to a reduced level before connecting to this jack. Microphone-In Jack Plug an external microphone in to this jack to record on your computer. Mini DisplayPort The Mini DisplayPort is a miniatuarized version of the DisplayPort, which is a digital display interface standard that allows a digital audio/video interconnect, between the computer and its...
  • Page 243: Usb 3.0 Port

    Interface (Ports & Jacks) Item Description USB 3.0 Port These USB ports are for low-speed peripherals such as keyboards, mice or scanners, and for high-speed peripherals such as external HDDs, digital video cameras or high-speed scanners etc. Devices can be plugged into the computer, and unplugged from the computer, without the Powered USB 3.0 Port need to turn the system off (if the power rating of your USB device is 500mA or above, make sure you use the power supply which comes with the device).
  • Page 244 Interface (Ports & Jacks) A - 6...
  • Page 245: Control Center & Flexikey® Overview

    Control Center & Flexikey® Appendix B: Control Center & Flexikey® Overview The following chapter will give a quick description of the functions of the Control Center & Flexikey® appli- cations. Control Center Control Center gives quick access to frequently used controls, power management features and enables you to quickly turn modules on/off.
  • Page 246 Control Center & Flexikey®  Control Center Access To run the Control Center press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar. Close the Control Center by clicking the close icon in the top right of the panel (move the cursor onto the top right corner of the panel to highlight it).
  • Page 247: Power Modes

    Control Center & Flexikey® Power Modes You can set a Power Mode by clicking the appropriate icon at the top of the Control Center. Each power mode will affect the Power Conservation Mode, Airplane Mode, Power Plan and PC camera power etc. You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on/off the Touchpad and PC camera.
  • Page 248: Control Center Menus

    Control Center & Flexikey® Control Center Menus The Control Center contains 3 menu headings (System Program, Device and Gaming) under the Power Modes. Click the menu headings and then click any of the buttons outlined on the following pages.  Display Utility The Display Utility icon will only appear in the Sys-...
  • Page 249: Power Status (System Program

    Control Center & Flexikey® Power Status (System Program) The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter plugged in to a working power outlet. The power status bar will show the current battery charge state. Brightness (System Program) The Brightness icon will show the current screen brightness level.
  • Page 250: This System Supports Energy Star Power

    Control Center & Flexikey® Power Conservation (System Program) This system supports Energy Star power management features that place computers (CPU, hard drive, etc.) into a low-power sleep modes after a desig- nated period of inactivity (see “Power Conservation Modes” on page 3 - 12).
  • Page 251: Backlight Keyboard (Device

    Control Center & Flexikey® Backlight Keyboard (Device) Click the numbers under the Backlight Keyboard icon to adjust the brightness of the keyboard backlight LED. TouchPad/Camera (Device) Click either of these buttons to toggle the TouchPad or camera module’s power status. The icon will appear dimmed when it is off Note that the power status of the camera module is also effected by the Power Mode selected (see...
  • Page 252: Display Utility (System Program For High Definition Displays Only

    Control Center & Flexikey® Display Utility (System Program for High Definition displays only) The Display Utility icon will only appear in the System Program menu if your display’s resolution is QHD (2560 * 1440) or above. The Display Utility allows you to adjust text size on the screen to make it easier to view. The initial screen will display the default Express settings as indicated below.
  • Page 253 Control Center & Flexikey® Click Advanced to adjust the settings to adjust the overall DPI scaling to your requirements, or you can also click on the items (Icons, Title Bars, Message Boxes, Menus, Tool Tips & Palette Titles) in the lower half of the screen to customize the text size.
  • Page 254 Control Center & Flexikey® The System Program will display an arrow icon at the bottom right of the menu which you can click to allow you to access the second page of the menu containing the Time Zone item. Figure B - 5 - Time Zone (if Display Utility is Included) B - 10 Overview...
  • Page 255: Flexikey® Application

    Control Center & Flexikey® Flexikey® Application Click the button in the Control Center, or the click the icon in the notification area of the taskbar, to access the Flexikey® application. Profiles The menus on the left side of the application relate to Profiles. You can Add or Delete Profiles (you can main- tain 12 active Profiles), Export and Import profiles from the menus.
  • Page 256: Language Interface

    Control Center & Flexikey® Flexikey® Application Features • EXPRESS KEY - This feature allows you to configure a single key to send multiple key combinations or to create more useful shortcut keys. This is useful in gaming or when using applications which have a complex set of keyboard shortcuts.
  • Page 257 Control Center & Flexikey® Enabling or Disabling Flexikey® You can enable or disable Flexikey® (and therefore any hotkeys or mouse profile functions currently in use) by using the Fn + Backspace key combination. Pressing this key combination will toggle you between the currently selected keyboard or mouse profile to the standard keyboard and/or mouse settings, and back again.
  • Page 258 Control Center & Flexikey® Keyboard Settings The keyboard settings allow you to configure actions for any single key (or a combination of keys). Click the key and then select the Action Type (Express Key, Launch App, Express Text or Disable) from the menu at the bottom of the page.
  • Page 259 Control Center & Flexikey® Mouse Settings When an external mouse is attached, the mouse settings allow you to configure actions for the left , right and middle buttons of the attached mouse, and also for any backward and forward buttons if appli- cable (on a gaming type mouse).
  • Page 260: Keyboard Settings - Express Key

    Control Center & Flexikey® Keyboard Settings - Express Key To configure a single key to send multiple key combinations, or to create more useful shortcut keys, use Express Key. Enable and select the keyboard under your chosen profile, click on a key to select it, and then click to select Express Key in Action Type.
  • Page 261 Control Center & Flexikey® Click Save to save the settings within your chosen profile. If you want to remove any individual key click to select it, and then click Delete. If you want to clear all the settings click Restore to return to the default key setting. 10.
  • Page 262: Enabling Time Record

    Control Center & Flexikey® Enabling Time Record If you want to create a delay between key presses within the key combination, then you can use Time Record function to do so. Enable and select the keyboard under your chosen profile, click to select a key for the shortcut action, and then click to select Express Key in Action Type.
  • Page 263 Control Center & Flexikey® You can edit the delay between key presses by clicking in the Delay Time (MS) field and typing a new number for the delay between the key presses. Figure B - 15 - Time Record Between Key Presses Click to close the Time Record window.
  • Page 264: Keyboard Settings - Launch App

    Control Center & Flexikey® Keyboard Settings - Launch App You can configure keys to launch any application or program as follows: Enable and select the keyboard under your chosen profile, click to select a key to launch the application, and then click to select Launch App in Action Type.
  • Page 265 Control Center & Flexikey® Navigate to the executable file of the application and click Open. The key will now be configured to open the selected application under your chosen Profile, and the key will appear in green. Figure B - 17 - Key Set to Launch App If you want to remove any Launch App Key, select it and click on Restore.
  • Page 266: Keyboard Settings - Express Text

    Control Center & Flexikey® Keyboard Settings - Express Text A single key can be set to send a string of text within any application using Express Text. Enable and select the keyboard under your chosen profile, click to select a key, and then click to select Express Text in Action Type.
  • Page 267 Control Center & Flexikey® Click in Send key if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer. The key will now be configured to send the text message in the target program under your chosen Profile, and the key will appear in blue.
  • Page 268: Keyboard Settings - Disable

    Control Center & Flexikey® Keyboard Settings - Disable You can use the program to disable any keys not required. Enable and select the keyboard under your chosen profile, click to select a key to disable, and then click to select Disable in Action Type.
  • Page 269: Mouse Settings - Express Key

    Control Center & Flexikey® Mouse Settings - Express Key To assign a mouse button click to send multiple key combinations (an external mouse must be attached), or to create more useful shortcut keys, use Express Key. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Key in Action Type.
  • Page 270: Enabling Time Record For Mouse Settings

    Control Center & Flexikey® Click in the Tool Tips field and type to give the key combination a name e.g. “Sprint Fwds”, then click back in the Name field (to avoid adding the recorded keys to the Tool Tips name). Click Start Record and then press the key or keys (in this case we will press Left Shift and W) required (make sure you press the key(s) required and do not click on them).
  • Page 271: Mouse Settings - Launch App

    Control Center & Flexikey® Mouse Settings - Launch App You can assign a mouse button click to launch any application or program as follows: Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Key in Action Type.
  • Page 272 Control Center & Flexikey® Navigate to the executable file of the application and click Open. The mouse click will now be configured to open the selected application under your chosen Profile, and the button will appear in green Click Save to save the settings within your chosen profile. Figure B - 22 - Mouse Button Set to Launch App B - 28 Mouse Settings - Launch App...
  • Page 273: Mouse Settings - Express Text

    Control Center & Flexikey® Mouse Settings - Express Text A mouse button click can be set to send a string of text within any application using Express Text. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Express Text in Action Type.
  • Page 274 Control Center & Flexikey® Click in Send key if required (the Send key is the key used to in your target program to send a text message e.g the Enter key would be the most commonly used), or you can leave it blank if you prefer. The mouse button click will now be configured to send the text message in the target program under your chosen Profile, and the button will appear in blue.
  • Page 275: Mouse Settings - Disable

    Control Center & Flexikey® Mouse Settings - Disable You can use the program to disable any mouse button clicks if not required. Enable and select the mouse under your chosen profile, click on a mouse button to select it, and then click to select Disable in Action Type.
  • Page 276: Statistics

    Control Center & Flexikey® Statistics The Statistics tab allows you to record keys used in any application, and to disable any infrequently, or unused, keys to save any accidental incorrect key presses. Click the Statistics Tab, and press Start Record to start recording the frequency of key presses for keys used. You can then go to the application you wish to use the profile for, and use the application as normal so that a standard set of keys used may be recorded.
  • Page 277: Video Driver Controls Overview

    Video Driver Controls Appendix C: Video Driver Controls Overview  The basic settings for configuring the LCD are outlined in “Video Features” on Video Card Options page 1 - Note that card types, The basic video features for this computer can be configured using the Intel(R) specifications and driv- Iris(TM) Graphics Control Panel.
  • Page 278: Microsoft Hybrid Graphics

    Video Driver Controls Microsoft Hybrid Graphics Most notebook computers come with either a discrete or integrated graphics solu- tion. Discrete graphics solutions feature a dedicated Graphics Processing Unit (GPU) which are capable of playing games, watching HD video or running GPU-based ap- plications.
  • Page 279 Video Driver Controls How Switchable Technology works When the system is powered up and is displaying just the desktop, the dGPU will be powered off. In this case the system is running in the same way as a system without a discrete graphics solution.
  • Page 280: Video Driver Installation

    Video Driver Controls Video Driver Installation  Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - iGPU or dGPU Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive and click Install Drivers (button).
  • Page 281: Intel Iris(Tm) Graphics Control Panel

    Video Driver Controls Intel Iris(TM) Graphics Control Panel ®  Advanced video configuration options are provided by the Intel(R) Iris(TM) Intel® Dynamic Graphics Control Panel. To access the control panel see below and overleaf: Video Memory ™ 1. Click the Intel® Iris Graphics Control Panel icon in the Apps screen.
  • Page 282 Video Driver Controls Right-click the Desktop and select Graphics Properties from the menu. Click Advanced settings in the Screen Resolution control panel in Windows. Click the Intel® Iris™ Graphics Control Panel tab and click Graphics Properties (button). Double-click Intel® Iris™ Graphics in the Windows Control Panel. Click the icon in the notification area of the Desktop taskbar and select Graphics Properties from the menu...
  • Page 283 Video Driver Controls You can make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings on the right. Figure C - 3 Intel ® Iris(TM) Graphics Control Panel Intel® Iris(TM) Graphics Control Panel C - 7...
  • Page 284 Video Driver Controls Sub-Menus Some of the menu panels will also have sub-menus (in the top left corner of the menu alongside the icon ) to display further configuration options. Figure C - 4 Intel ® Iris(TM) Graphics Control Panel Sub-Menus C - 8 Intel®...
  • Page 285 Video Driver Controls Display  Click either Display Settings or Color to make display adjustments, including con- figuration for any attached external displays. Multiple Display At least one other dis- play must be attached in order to view multiple display selection tions.
  • Page 286 Video Driver Controls Click the Display menu at the top of the screen to display the sub-menus. The Mul-  tiple Displays menu allows you to configure the display mode of any attached dis- plays (see “Attaching Other Displays” on page C - 21).
  • Page 287 Video Driver Controls The Audio Settings sub-menu (if applicable) allows you to configure the capability mode of any attached displays (i.e. the attached display supports audio). Enable Au- dio Without Video to keep audio on when the display blanks out for power saving purposes.
  • Page 288 Video Driver Controls This menu allows you to choose how 3D images are displayed. Performance dis- plays the smoothest motion of images, Quality displays the most detail, Balanced provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering and Vertical Sync features to your preferences.
  • Page 289 Video Driver Controls Options Options allows you to Customize Hot Keys (for opening the application, rotating the display, scaling etc.,) to your preferences. Click Apply to save changes. Figure C - 9 Intel ® Iris(TM) Graphics Control Panel Options & Support (Hot Key Manager) Intel®...
  • Page 290 Video Driver Controls Click the Options menu at the top of the screen to display the sub-menus. The In-  formation Center provides details on System Information, the Built-In Display and any attached displays. Preferences Go to the Preferences sub-menu in Options and Support to config- ure preferences for the Intel®...
  • Page 291 Video Driver Controls Video The Video Profiles menu allows you to brighten or darken movies, or to switch to vivid colors. Click Basic or Advanced to adjust the video settings based on the Ap- plication Settings or Driver Settings. The Preview image will display a sample im- age using the current settings.
  • Page 292 Video Driver Controls Click the Video menu at the top of the screen to display the sub-menus.The Image Enhancement menu allows you to adjust the Sharpness, Skin Tone Enhance- ment, Noise Reduction etc. Click Apply to save changes. Figure C - 12 Intel ®...
  • Page 293 Video Driver Controls The Image Scaling and Gamut Mapping menus allow you to adjust these items. Figure C - 13 Intel ® Iris(TM) Control Panel Video Image Scaling & Gamut Mapping Intel® Iris(TM) Graphics Control Panel C - 17...
  • Page 294 Video Driver Controls Power Choose a Power Plan for when the computer is Plugged in or On battery. When turned on, the Display Power Saving Technology (which adjusts the backlight in- tensity) battery settings may be adjusted by means of the slider towards Maximum Quality or Maximum Battery.
  • Page 295 Video Driver Controls Support Click Support and select an item from the menus to bring up the help and support topics. You will need to be connected to the Internet to access the key resource links. Figure C - 15 Intel ®...
  • Page 296: Display Devices & Options

    Video Driver Controls Display Devices & Options Note that you can use external displays connected to the HDMI-Out port and/or ex- ternal display port/mini display port. See your display device manual to see which formats are supported.  Attaching Displays When you first attach an external display you may find that the desktop does not occupy the full screen area.
  • Page 297: Attaching Other Displays

    Video Driver Controls Attaching Other Displays  To Clone Displays: Multiple Display Attach your external display to the display port/mini display port/HDMI-Out port, and turn it on. At least one other dis- Go to the Intel(R) HD Graphics Control Panel control panel and click Display > play must be attached in Multiple Displays (sub-menu).
  • Page 298 Video Driver Controls To Enable Extended Mode:  Attach your external display to the display port/mini display port/HDMI-Out port, and turn it on. Display Settings Go to the Intel(R) HD Graphics Control Panel control panel and click Display > Extended Desktop Multiple Displays (sub-menu).
  • Page 299 Video Driver Controls To Enable Collage Mode:  Attach your external displays to the external monitor port and HDMI-Out port, and turn them on. Collage Mode Go to the Intel(R) HD Graphics Control Panel control panel and click Display > Multiple Displays (sub-menu).
  • Page 300: Attaching Other Displays - Devices (Charms Bar

    Video Driver Controls Attaching Other Displays - Devices (Charms Bar)  You can configure attached displays from Devices (in the Charms Bar) Windows Logo Key Attach your external display to the display port/mini display port/HDMI-Out port, and + P Key turn it on.
  • Page 301: Configuring An External Display In Windows

    Video Driver Controls Configuring an External Display In Windows Attach your external display to the display port/mini display port/HDMI-Out port, and turn it on. Go to the Screen resolution control panel (see page 39) in the Desktop app. Click the Detect button. The computer will then detect any attached displays.
  • Page 302 Video Driver Controls You can configure the displays from the Multiple Displays menu. Figure C - 21 Screen Resolution Multiple Display Options • Duplicate these displays - Shows an exact copy of the main display desktop on the other display(s) •...
  • Page 303: Hdmi Audio Configuration

    Video Driver Controls HDMI Audio Configuration  HDMI (High-Definition Multimedia Interface) carries both audio and video signals. Volume Adjustment In some cases it will be necessary to go to the Sound control panel and manually The sound volume level configure the HDMI audio output as per the instructions below. can be set using the vol- ume control in the Set- Go to the Control Panel.
  • Page 304 Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 23 HDMI Device Properties C - 28 HDMI Audio Configuration...
  • Page 305 Video Driver Controls HDMI Notes  • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications • To play audio sources through your external display’s (TV or LCD) speakers If you are using a third you will need to go to the audio configuration control panel on the display and party application to play...
  • Page 306: Nvidia Control Panel

    Video Driver Controls NVIDIA Control Panel  More advanced video configuration options are provided in the NVIDIA Control NVIDIA Control Panel tab. Panel Go to the Control Panel. To access the Ge- Double-click NVIDIA Control Panel (click to view the control panel in either Large Force..
  • Page 307 Video Driver Controls The NVIDIA Control Panel provides additional video configuration controls and  tools which allow quick access to features such as image settings, 3D Settings and video configuration. Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page.
  • Page 308 Video Driver Controls Customization Options  One of the most important aspects of hybrid technology is that it will switch between Display GPU the integrated GPU and discrete GPU seamlessly and automatically, and does not re- Activity Icon quire any input from the user. However customization options are offered for users who prefer to set their own parameters for GPU usage.
  • Page 309 Video Driver Controls Close the NVIDIA Control Panel.  Find the executable file icon of the application you want to run. Right-click the icon and select Run with graphics processor from the context iGPU or dGPU menu. Select either High-performance NVIDIA processor (dGPU) or Integrated Note the NVIDIA con- graphics (iGPU) to run the program with the selected GPU.
  • Page 310: Customization Options

    Video Driver Controls Global Settings  Global settings allows you to set the preferred graphics processor for overall use. Ideally this would be the iGPU for battery life, but this can be set to the dGPU if pre- Customization ferred. Options Go to the NVIDIA Control Panel.
  • Page 311 Video Driver Controls Program Settings Program settings allows you to make specific adjustments for installed applications. Go to NVIDIA Control Panel. Click Manage 3D Settings (3D Settings) and select Program Settings (tab). Select a program to customize from the drop-down menu, or click Add to add any program that does not appear in the menu.
  • Page 312: Set Physx Configuration

    Video Driver Controls Set PhysX Configuration ® NVIDIA PhysX is a physics engine that can use the GPU to accelerate game and ® ® 3D application performance. You can select the GeForce video card or CPU as a PhysX processor, or configure the computer to auto-select a PhysX processor ®...
  • Page 313: Specifications

    Specifications Appendix D: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.
  • Page 314: Processor

    Specifications Processor Core Logic Video Adapter Options Intel® Core™ i7-5700HQ (2.70GHz) Mobile Intel® HM87 Express Chipset Microsoft Hybrid Graphics - GPU Processor Switchable between iGPU & dGPU Display 6M Smart Cache, 14nm (14 Nanometer), For Model A Designs I & V and Model DDR3L-1866MHz, TDP 47W B Design I: For Model A Designs I, II &...
  • Page 315: Storage

    Specifications Intel® HD Graphics 5600 Storage For Model B Computers: (Integrated with i7-5700HQ GPU) Two Changeable 2.5" Hard Disk Drives For Model A - Design I & Design III: (HDD) / Solid State Drives (SSD) with Dynamic Frequency Two Changeable 2.5" 7mm (h) Hard Disk SATA Interface (RAID 0/1) Intel®...
  • Page 316: Indicators

    Specifications Keyboard & Pointing Device Card Reader 2.0M FHD PC Video Camera Module Full Size Winkey Illuminated White-LED Embedded Multi-In-1 Push-Push Card Intel® Dual Band Wireless-AC 7265 (2*2 Keyboard with Numeric Keypad Reader 802.11 a/c) M.2 WLAN Bluetooth Combo M.2 2230 Module (Factory Option) - MMC / RSMMC Built-In TouchPad (with Multi Gesture &...
  • Page 317: Operating System

    Specifications Operating System Power Environmental Spec Windows® 8.1 (64-bit) Embedded 4 Cell Polymer Battery Pack Temperature 60WH ° ° Windows® 10 (64-bit) Operating: C - 35 Non-Operating: -20°C - 60°C BIOS For Model A Design II & Model B Relative Humidity Designs I &...
  • Page 318 Specifications D - 6...
  • Page 319: Windows 10 Overview

    Windows 10 Appendix E: Windows 10 Overview This Appendix contains information (including control panel information, driver installation etc.) for users of the Windows 10 OS. You can refer to the main manual for details of audio & video information, BIOS, modules etc. However drivers information specific to Windows 10 will be included in this Appendix, as well as details on how to navigate the Windows 10 user interface to access the applications, control panels, taskbar etc.
  • Page 320: Windows 10 Start Menu

    Windows 10 Windows 10 Start Menu Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).
  • Page 321: Right-Clicking The Windows Logo In Start Menu

    Windows 10 Right-Clicking the Windows Logo In Start Menu Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Control Panel, Programs and Features, Power Options, Task Manager, Search, File Explorer, Command Prompt, Device Manager and Network Connections etc.
  • Page 322: Start Menu Apps & Tiles

    Windows 10 Start Menu Apps & Tiles The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to move up and down the screen).
  • Page 323 Windows 10 Pining/Unpinning Apps & Programs to/from the Start Menu To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start.
  • Page 324: Windows 10 Control Panel

    Windows 10 Windows 10 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10. • Right-click the Start Menu icon in the taskbar in the lower left corner of the screen and select Control Panel from the menu.
  • Page 325: Settings

    Windows 10 Settings The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Ac- counts, Time &...
  • Page 326: Windows 10 Taskbar

    Windows 10 Windows 10 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli- cations referred to throughout the course of this manual can be accessed from here.
  • Page 327: Video Features

    Windows 10 Video Features You can switch display devices, and configure display options, from the Display control panel (in Appearance and Personalization). Click Adjust resolution to make changes to the appearance of the display and to detect and configure any attached displays. In Windows 10 it is possible to quickly configure external displays from the Project menu ( press the Windows logo key on your keyboard and the P key).
  • Page 328 Windows 10 To access Display (Control Panel) and Screen Resolution in Windows: Go to the Control Panel. Click Display (icon) - In the Appearance and Personalization category. Make and changes required from the Display, Resolution, Orientation or Multiple display menus. Click Apply to save the settings.
  • Page 329 Windows 10 Display Settings: You can quickly adjust the display by right-clicking the desktop and selecting Display Settings Adjust the settings using the sliders in the menu or click Advanced display settings to change resolution. Click Apply to save any changes made to resolution. Figure E - 10 - Display Settings Video Features E - 11...
  • Page 330: Power Options

    Windows 10 Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 13).
  • Page 331 Windows 10 You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.  Adding Hibernate/Sleep to the Power Men Go to the Power Options (Hardware and Sound) control panel.
  • Page 332 Windows 10 Minimum Screen Resolution Settings Windows 10 has minimum screen resolution requirements. Right-click a blank area of the Desktop and select Screen Resolution (or go to the Display control panel). Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above. Figure E - 13 - Screen Resolution E - 14 Power Options...
  • Page 333: Windows 10 Drivers & Utilities

    Windows 10 Windows 10 Drivers & Utilities Make sure you install all the drivers and utilities for your Windows 10 system as outlined in the following pages. Driver Installation (Windows 10) Insert the Device Drivers & Utilities + User’s Manual disc into the computer’s DVD drive, or an attached DVD drive if applicable.
  • Page 334 Windows 10 Windows 10 Drivers Chipset Page E - 17 Wireless LAN Module Page E - 20 Video (VGA) Page E - 17 Bluetooth & WLAN Combo Module Page E - 23 NVIDIA Video (VGA) Page E - 17 Intel® Rapid Storage Technology Page E - 26 Page E - 17 Sound Blaster Audio...
  • Page 335: Driver Installation Procedure

    Windows 10 Driver Installation Procedure Note: After installing the video driver go to the Dis- play/Display Settings control panel to adjust the vid- Insert the Device Drivers & Utilities + User’s Manual eo settings to the highest resolution. disc and click Install Drivers (button). Chipset Note: If the computer enters a deep sleep mode during 1.
  • Page 336: Touchpad

    Windows 10 Touchpad 2. Click Next > Install. 3. Click Finish to restart the computer. 1. Click 6.Install Touchpad Driver > Yes. 2. Click Next. MEI Driver 3. Click the button to accept the license agreement 1. Click 9.Install MEI Driver > Yes. and click Next.
  • Page 337: Optional Drivers

    Windows 10 Optional Drivers See the following pages for the driver installation procedures for any modules included in your purchase option. Note that you need to install both the WLAN & Bluetooth drivers for the WLAN & Bluetooth Combo modules. Windows 10 Drivers &...
  • Page 338: E - 20 Wireless Lan Module

    Windows 10 Wireless LAN Module If you have included an Intel® or 3rd Party WLAN module in your purchase option make sure that the module is on (i.e. the system is not in Airplane Mode) before installing the driver. Make sure you install the drivers in the order indicated in Table E - 1, on page E - Note that you need to install both the WLAN &...
  • Page 339: 3Rd Party Wlan Driver Installation

    Windows 10 3rd Party WLAN Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
  • Page 340: Qualcomm Atheros Wlan Combo Driver Installation

    Windows 10 Qualcomm Atheros WLAN Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 1.Install WLAN Driver > Yes. 4.
  • Page 341: Bluetooth & Wlan Combo Module

    Windows 10 Bluetooth & WLAN Combo Module If your purchase option includes the Combination Wireless LAN & Bluetooth module (either Intel® or 3rd Party) then install the driver as instructed overleaf (two drivers are provided for the 3rd party WLAN module and one for the Intel WLAN module).
  • Page 342: 3Rd Party Bluetooth Combo Driver Installation

    Windows 10 3rd Party Bluetooth Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 2.Install Combo BT Driver > Yes. 4.
  • Page 343: Qualcomm Atheros Bluetooth Combo Driver Installation

    Windows 10 Qualcomm Atheros Bluetooth Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into the DVD drive. 2. Click Option Drivers (button). 3. Click 2.Install Combo BT Driver > Yes. 4.
  • Page 344: E - 26 Intel® Rapid Storage Technology

    Windows 10 Intel Rapid Storage Technology ® Install the Intel® Rapid Storage Technology to support your AHCI mode SATA drive. IRST Driver Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3.
  • Page 345: Sound Blaster Audio

    Windows 10 Sound Blaster Audio Install the Sound Blaster AP to allow you to configure the audio settings to your requirements for the best per- formance in games, music and movies. Sound Blaster X-Fi MB-3 Audio AP Installation 1. Insert the Device Drivers & Utilities + User’s Manual disc an attached DVD drive. 2.
  • Page 346: E - 28 Fingerprint Reader Module

    Windows 10 Fingerprint Reader Module The fingerprint reader module provides a high level of security for your computer. Make sure you have admin- istrator’s rights to your computer, and have a Windows password enabled for full security protection. The fingerprint reader module uses the Sign-in options configuration of the Windows Account. ...
  • Page 347: Fingerprint Module Configuration

    Windows 10 Fingerprint Module Configuration Click the Settings item in the Start Menu and then click Accounts and click Sign-in options. You will need to add a Windows password (click Add under Password). After you have added the password you will need to also add a PIN. Under Windows Hello click Set up under Fingerprint.
  • Page 348: Pc Camera

    Windows 10 PC Camera Use the Fn + F10 key combination or Control Center button to toggle power to the PC Camera module. When the PC Camera is in use the LED indicator to the left of the camera will be illuminated in red. Note that you need to use the Camera app in Windows to take pictures and capture video.
  • Page 349: Trusted Platform Module

    Windows 10 Trusted Platform Module (Optional) The TPM security chip allows you to create and manage digital certificates for user and platform authentica- tion. This type of security is usually administered within large enterprises and organizations, and therefore re- quires implementation by a system administrator before users can access security features. Make sure you have administrator’s rights to your computer, and have a Windows password enabled for full se- curity protection.
  • Page 350: E - 32 3G/4G Module

    Windows 10 3G/4G Module (For Model A Computers Only) If you have included an optional UMTS/HSPA+ based 3G Module (Universal Mobile Telecommunications System or High Speed Packet Access) module or LTE (Long Term Evolution) 4G module (see “Communica- tion” on page D - 4 for specification details) in your purchase option, you do not require a driver/application installation for Windows 10.
  • Page 351: 3G/4G Configuration In Windows 10

    Windows 10 3G/4G Configuration in Windows 10 You can configure a 3G/4G connection as below, however make sure the system is not in Airplane Mode before configuration begins. Click the Settings item in the Start Menu and then click Network and Internet. Click Cellular a list of available access points will appear.
  • Page 352 Windows 10 E- 34...

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