Problems Related To Peripheral Devices; The Connected Usb Device Cannot Be Used; The Finisher / Saddle Stitch Finisher / Inserter Does Not Operate; Stapling Does Not Take Place (Including Pamphlet Stapling) - Sharp MX-5500N Troubleshooting Manual

Problems related to peripheral devices

Problem
The connected USB
device cannot be
used.
The finisher / saddle
stitch finisher /
inserter does not
operate.
Stapling does not take
place (including
pamphlet stapling).
40
Point to check
Is the USB device compatible with the
machine?
Is the connected USB device
recognized correctly?
Does a message appear indicating that
you need to remove paper from the
stapler compiler?
Is the [START] key ( ) indicator on
the operation panel of the inserter
turned off?
Is the indicator blinking on the operation
panel of the inserter?
Does the following message appear in
the touch panel?
"Call for service. Code:xx-xx* Please
check the power of the finisher."
*Letters and numbers appear in xx-xx.
Have functions been disabled by the
administrator?
Does a message appear instructing you
to check the staple unit?
Does a message appear instructing you
to add staples?
Is a different width of paper mixed in?
Are there more sheets than can be
stapled at once?
Is a paper size that cannot be stapled
included in the print job?
Solution
Ask your dealer if the device is compatible with the
machine.
Use "USB-Device Check" in the system settings to
check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.
Remove all remaining paper from the stapler compiler.
Configure the settings of punching or stapling on the
operation panel of the inserter. For more information,
see "MANUALLY OPERATING THE INSERTER" in the
User's Guide.
When the operation does not take place due to the
problem such as paper misfeeds, you will be informed
by the indicators that are lit and/or blinking on the
operation panel. See "Alarm display of the inserter"
(page 43) to solve the problem.
Check the finisher / saddle stitch finisher and the power
plug. Remove and then firmly reinsert the power plug,
and restart the machine.
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Remove jammed staples.
☞
"FINISHER / SADDLESTITCH FINISHER
MAINTENANCE" in the User's Guide
Replace the staple cartridge. Do not forget to replace
the staple case.
☞
"FINISHER / SADDLESTITCH FINISHER
MAINTENANCE" in the User's Guide
Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width and select the [Same Width]
setting. When copying, select [Same Width] from [Mixed
Size Original] in the special modes.
For the maximum number of sheets that can be stapled,
see "SPECIFICATIONS" in the Safety Guide.
For the paper sizes that can be stapled, see
"SPECIFICATIONS" in the Safety Guide.